Melissa M. Steele

*** ******** *****

Summerville, SC 29483

843-***-****

actueu@r.postjobfree.com

Objective

A position where my interpersonal communication and customer services skills can be utilized to enhance the business place and to broaden my experience in this field.

Experience

Store Manager

May 2015- December 2015 Dazzle Up North Charleston, SC

Manage both Northwoods Mall and Tanger Outlet locations.

Respond to emails for each location. Prepare deposits and do bank runs, make change for stores.

Payroll, scheduling, hiring. Train new employees for each store.

Order merchandise for the stores. Knowledge of Clover pos.

Help customers find what they are looking for.

Sales Associate/Assistant Manager

June 2014- May 2015 Dazzle Up North Charleston, SC

Greet customers upon entering the store. Check on each customer throughout their visit at the store.

Ring customers up once they are ready to purchase their items.

Count inventory for the week and submit to the manager.

Restock the store as things get purchased, receive packages/shipments and begin to add price tags and display on the floor.

Medical Office

Sept 2012- Nov 2014 Low Country ENT North Charleston, SC

Scanning medical records to Electronic Medical Records.

Answer incoming phone calls. Taking messages and or routing calls to the required person.

Fill in for check in/out position when needed; collecting any copays, deductibles, and outstanding balances on the patients account.

Medical Office Assistant

October 10- Sept 12 Palmetto Pediatrics North Charleston, SC

Responsible for clerical support of all operating departments according to the requirements of the office manager.

Answer all incoming phone calls. Route calls to the required person and/or take a message for the appropriate person.

Check in/out patents; collecting any outstanding balances, copays, deductibles.

Pull charts for appointments for day before, file charts after visit and dictations have been done, gather any loose paperwork and take chart to doctor/nurse for call backs.

Admin Clerk

July 09- October 10 RiversEdge Marina North Charleston, SC

Responsible for clerical support of all operating departments according to the requirements of the office manager.

Answer all incoming phone calls. Route calls to the required person.

Receive dry stack launch calls and record all appropriate information for that launch ticket.

Greet all customers upon entering the store. Instruct customers to appropriate person.

Posts all payments and account activity into Yardi on a daily basis.

Office Assistant

Apr 08- Sept 08 & June 09 Charleston Surgery Center North Charleston, SC

Check in patients before surgery. Verified each patient’s current information; ensured all appropriate forms were completed and signed by each patient; collected a co-payment if noted.

Made copies of patients’ identification and delivered patients’ folders to pre-op and/or recovery.

Made medical charts for patients.

Labeled each chart and paper work with patient identifying labels.

Organized all patients’ medical documents into patient’s medical chart according to specifications; filed completed patient medical chart in medical records.

Billing Clerk

Apr 06 – March 09 FedEx Freight Ladson, SC

Answer multi phone lines, direct and assist customers with concerns and questions.

Process freight bills from each FedEx driver and invoice FedEx business customer for the freight costs.

Collect COD's from drivers and process at the end of business day.

Sales Associate- Seasonal

Nov 08 - Dec 08 & 09 Hickory Farms North Charleston, SC

Greet customers and provide samples of company’s products.

Discuss product choices with customers.

Open and close the kiosk at beginning and end of business day.

Closed sales on customers’ purchases.

Billing Clerk

Aug 04 - Apr 06 AAA Cooper Transportation Ladson, SC

Answer multi line phones, direct and assist customers with concerns and questions.

Process freight bills from each AAA driver and invoice AAA business customer for the freight costs.

Collect and process checks and cash for deliveries and pickups daily.

Cashier/Point of Sale

Jan 04 - Aug 04 Kohls Dept. Store Summerville, SC

Organize and maintain designated clothing area during and after work shift.

Close sales for customers’ purchases.

Greet customers upon entering and leaving the store; provide customer service and guidance during customers’ shopping experience.

Education

General/Diploma

Aug 00 - May 04 Summerville High School Summerville, SC

Study was Associate in Arts

Aug 04 - Aug 07 Trident Tech College North Charleston, SC

References

Available upon request.

Contact this candidate