Real Estate Manager
Resume:
FRINCES AUDREY M. REDON
Home Address Mobile Number e-mail Address
*** ********* *******, +639********* *********************@*****.***
San Miguel, Sto. Tomas, *************@*****.***
Batangas
EXPERIENCE Workforce Coding Associate. January 26, 2015 – present
Asurion Techlog Center Philippine
Carmelray, Calamba, Laguna
Respond to supervisors coding requests through email within 24-hrs TAT
Add and remove the agents and/or groups in the CMS
Tag the agents as Terminated in IEX
Move the agents from one supervisor/manager to another in Aspect
Follow the standard operating procedures depending on the LOB
Prepare a coding process workflow in accordance with the available standard operating procedure both in DTV/Retail and Mobility.
Provide daily SOD Report and EOD Report in DTV/Retail to the immediate supervisor
Provide daily Productivity Report in DTV/Retail to the immediate supervisor
Attend to Ad Hoc duties in Audit and Bulletin Board Committee
Act as a mentor; identify education opportunities; and deliver education and training to team members to ensure consistency and accuracy of processes and procedures and levels of service and quality
HR Shared Services Specialist. July 10, 2014 – January 23, 2015
ARVATO CORPORATION
5th Floor, E-Commerce Plaza, No. 1 Garden Road, Eastwood City, Bagumbayan, Libis, Quezon City
Overall Responsibilities:
Compensation and Benefits Administration
Manage the compensation and benefits administration process (statutory and company-initiated).
Ensure that employees and new hires are enrolled with SSS, BIR and PhilHealth on a timely manner
Regularly review processes to identify gaps and provide recommendations to bridge inefficiencies.
Ensure that all issues and concerns are dealt with on a timely manner
Attend to, investigate and implement necessary actions to address escalated inquiries and concerns and escalate complex issues to higher management as necessary
Keep updated on industry or HR trends and practices pertaining to compensation and benefits administration
Coordinate with various units to follow up on unresolved concerns.
Ensure required documentation are in place for all pay related transactions for audit purpose
Provide assistance to HRSS manager in the implementation of Comp and Ben programs.
Perform other tasks and responsibilities assigned by Management
HRIS & Personnel File Management
Oversee the proper turnover of personnel file from recruitment upon hire and ensure that 201 files of employees are complete
Oversee the annual/quarterly and monthly Personnel file held on HR files, both manual and electronic
Provide monthly audit and update to the HRBP on the status of pre-employment requirements for new hires and employee ensure 100% employee compliance
Ensure data is entered in the appropriate HR systems upon request of HR customers in an effective and accurate manner
Interacts with other departments for data transfers (e.g. Payroll movements, etc.)
Issue certificate of employments as requested.
File all incoming employee documents in 201 folders-Organise the 201 file cabinets/rooms
Archive 21 files of separated employees
Ensure employee files are controlled, complete and accessible to authorized parties.
Scan 201 files for soft repository
Assist in providing document requirements for all types of audits
Ensure completeness of endorsed documents prior tp acknowledging receipts for audit purposes
Travel Desk
Oversee the site travel desk to ensure that approved employee international and domestic travels are taken care of and handled properly
Ensure timely coordination with accredited vendors(travel agencies) in providing competitive rates for hotel and airline booking for travelling employees
Request approval for travel cost such as Visa processing, airfare, hotel accommodation, per diem of travelling employees
Ensure that Visa and Permits of expat employees are in place
Issue documents needed for Visa application such as guarantee letter, COE, etc.
Senior HR Specialist - Timekeeping. August 30, 2012 – March 15, 2014
FUNDLINE FINANCE CORPORATION
TPI Bldg., EDSA cor. Harvard St., Brgy. Pinagkaisahan, Makati City
Over-all in-charge of Timekeeping including issuance of attendance violations and preparation of attendance reports
Supervise Timekeepers monitoring the attendance of branch employees
Submit weekly Transactional Report and Disciplinary Action Report
Submit DTR Summary every cut-off period to the Payroll Section
Submit month-end reports and dashboards
Submit list of employees entitled for VIP (employees with perfect attendance)
Submit Employees Attendance Record
Issue memorandum for employees with Habitual Tardiness, AWOL and other attendance-related violations
Do surveys and benchmarking on company benefits
Create guidelines and revise policies
Attend to employees’ queries and complaints regarding Timekeeping
Orient on-boarding employees regarding Attendance and Work Schedule
Encode manual DTR, Request for Overtime, Application for Leave of Absences and Official Business to HRIS
Monitor Corporate Kiosk
Make parallel testing to the current versus the new HRIS system
Submit reports as requested
Other ad hoc duties
HR Staff. April 1, 2008 – June 23, 2011
YAMAHA MOTOR PHILS., INC
Lots 1&2, Block 17, Phase 1, LIMA Technology, Center, Malvar, Batangas
Timekeeping and tracking of attendance of LIMA-based employees
Prepare monthly absences and tardiness reports
Prepare monthly productivity & attrition report
Monitor government mandated benefits
Act as a central depot for all employees’ queries and complaints
Orient new employees regarding company rules and regulation
Prepare show causes and disciplinary action memos
Transmit document to government agencies
Serve certifications, ID’s, pay slips, medicines, office supplies and uniforms
Prepare and monitor 201 files
HR Clerk. August 21, 2007 – January 18, 2008
FORT WAYNE WIRE DIE (PHILS.), INC.
2/F Bldg. A-3, 1st Street, FPIP, Sta. Anastacia, Sto. Tomas, Batangas
Encode labor credits
Monitor government mandated benefits
Act as a central depot for all employees’ queries and complaints
Orient new employees regarding company rules and regulation
Prepare show causes and disciplinary action memos
Schedule and monitor shuttle service trips
Transmit document to government agencies
Organize company activities and outings
Serve certifications, ID’s, pay slips, medicines, office supplies and uniforms
Replenish office supplies and prepare purchase orders
Make weekly inventory of office supplies
Prepare and monitor 201 files
HR Assistant II. September 25, 2006 – August 15, 2007
LIMA LOGISTICS SERVICES, INC.
4/F Karrivin Plaza, 2316 Pasong Tamo Ext., Makati City
Timekeeping
Assist in payroll, compensation and benefits
Act as a central depot for all employees’ queries and complaints
Compute payroll and transaction per trip of drivers
Prepare payment requests
Transmit documents to Makati office and to other government agencies
Serve certifications, ID’s, pay slips, medicines, office supplies and uniforms to all employees
Prepare and monitor 201 files
HR Staff. March 16, 2005 – July 31, 2006
AICHI FORGING CO. OF ASIA, INC.
Bo. Pulong, Sta. Cruz. City of Laguna
Timekeeping
Update manpower and man hour for DOLE report
Assist in administering wages, compensation and benefits in accordance with CBA
Act as a central depot for all employees’ queries and complaints
Orient new employees regarding company rules and regulations
Administer and interpret personality tests - PSYCHOMETRICIAN
Serve trip tickets or itinerary forms
Coordinate and transmit documents to government agencies such as SSS, BIR, HDMF, PhilHealth and DOLE
Issue memorandums, certifications, identification cards, newsletter, canteen chits, incentive tokens, rice subsidies and other incentives to all employees
Monitor Employees under probationary status
Process promotions, transfer and termination of employees
Assist in company activities such as Sport Fest, Company Outing, Company Anniversary, Company Awareness, Christmas Party, etc.
Prepare and monitor 201 files
HR Assistant. September 9, 2004 – March 15, 2005
DRBS GLOBAL SEARCH SERVICES
National Highway, Real St., Calamba City
Same as the above
EDUCATION Masters in Public Administration. June 2007 to December 2013
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Sta. Mesa, Manila
BS Industrial Psychology. June 1998 to April 2002
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Sto. Tomas, Batangas
TRAINING I.E.L.T.S. Preparation and Call Center Review. May to June 2012
East and West Corp.
229 Rizal Street, Alaminos, Laguna
SKILLS Computer skills (Microsoft OS: Word, Excel, PowerPoint and Access; Other softwares: Portable Timekeeper, BFlex, Attendance Management System, Kronos, etc.)
Analytical and organizational skills
Interpersonal skills
LICENSES License Real Estate Appraiser. August 2015
License Real Estate Broker. May 2015
ELIGIBILITY Civil Service (Professional) Second Level Eligibility. April 2013
Civil Service (Sub-Professional) First Level Eligibility. June 2002
PERSONAL DATA Birth Date : April 11, 1981
Place of Birth : Marikina, Metro Manila
Nationality : Filipino
Civil Status : Married
Religion : Iglesia Ni Cristo
Gender : Female
Height : 5’3
Weight : 100 lbs.
REFERENCES Ms. Shierly D. Exconde
Senior Staff - Logistics
Yamaha Motor Philippines Inc.
Lots 1&2, Block 17, Phase 1, LIMA Technology, Center, Malvar, Batangas
Ms. Liezel Cruzat
Payroll Staff
Yamaha Motor Philippines Inc.
Lots 1&2, Block 17, Phase 1, LIMA Technology, Center, Malvar, Batangas
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