Customer Service Representative
Resume:
MARY A. BONAPARTE
** ****** ****** *********, ** 01746
TEL: 774-***-**** EMAIL: ****.*********@*****.***
SKILLS SUMMARY
Genuinely likes working with people and doing office work. Committed to working well with others and providing a friendly, upbeat environment.
PROFESSIONAL EXPERIENCE
2014-PRESENT CVS PHARMACY
Cashier and Pharmacy Technician
Helping customers in store and pharmacy; Filling prescription requests and sale purchases; answering phones; Setting up displays and Sale signs.
2016 SARA LECERF, DDS
Secretary and Dental Assistant
Temporary Assignment: Answered phones; Scheduled appointments; Followed-up on claims with insurance companies; Entered Dr.’s notes into computer; Filed.
2007-2011 WEIGHT WATCHERS INTERNATIONAL
Receptionist
Checked- in/weighed- in members; trained new members in the WW programs; processed purchase orders; Assisted with inventory; Finalized paperwork at the closing of the meeting(s).
2002-2011 VINEYARD CHURCH IN HOPKINTON
Children’s Ministry Director
Ran Children’s Ministry program that included Sunday Nursery and Children/Youth classes K-12; Screened, interviewed, and supported volunteers;
1999-2001 SOUTHBORO MEDICAL GROUP
Receptionist
Checked in patients; Scheduled appointments; Triaged patients to Nurses/Doctors; Processed refill prescriptions; Answered phones.
1996-1994 PRIVATE HEALTHCARE SYSTEMS
Call-Center Service Representative
Handled Mail Handler Insurance customers’ calls; Processed
Pre-Authorizations; Triaged with medical staff.
EDUCATION
BACHELOR OF ARTS: ENGLISH MAY 1990
FRAMINGHAM STATE UNIVERSITY
REFERENCES
FOR MARY A. BONAPARTE
1.Kathleen Montgomery-Cardillo
Reliant Medical Group
Receptionist Supervisor
2.Lisa Cote
CVS Pharmacy
Store Manager
3.Susan Moody
Weight Watchers International
Group Leader
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