Customer Service Manager

Aishia Stevens 601-***-****

*** **** ******, ********, ** 39305 actucd@r.postjobfree.com

Objective: To contribute my experience, skills, and commitment in a growing business.

Professional Experience

Dollar General, Meridian, MS

Sept 2014 to January 2015

Store Manager

Achievements:

Projected sales 3000-3500 daily, accomplished over 5000 daily

Opened this location

Great customer service

Responsibilities:

Executed daily operations

Trained, coached, and developed all employees

Verified all deliveries

P&L skills

Cefco Stores, Meridian, MS

May 2011 to May 2013

Store Manager

Achievements:

Instrumental in increasing inside sale by 33% as well gas sales by 25% within first days of position

Responsibilities:

All ordering for the store

Arranged all equipment maintenance and repairs

Executed all hiring and training of employees

Daily and monthly inventory counts

Following policies and procedures, and maintaining proper cleanliness of property was top priority

Wawa Stores, Norfolk, VA

Sept 2008 to July 2010

Shift Manager

Responsibilities:

Trained most employees in all policies and procedures

Supervised 4-12 employees, scheduled work tasks and resolved issues

Successfully handled all ordering for Deli

Arranged for equipment maintenance and repairs

Executed daily operations of fast-paced business

Was instrumental in helping control all Deli inventory

Responsible for all activities inside and out the property

Represented Wawa Store #1560 at all Wawa Town Hall Meetings

Education,

References

References are available upon request.

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