Executive Assistant

Traci Harbison

**** ****** **** ****** 678-***-****

Cumming, Georgia 30028 Home 770-***-****

**********@*****.***

Professional Experience

KORE Telematics - Alpharetta, Georgia – Executive Assistant, Sales

5/2014 – Present

Responsibilities include the following:

•Support Executive Vice President of North American Sales.

•Manage executive’s schedule.

•Coordinate travel, accommodation, and events ensuring that executive needs and preferences are accommodated.

•Filter correspondence to ensure executive receives relevant and critical information requiring their attention; coordinate the timely receipt of information required from other executives and senior managers.

•Build relationships throughout the organization, exercises judgment and discretion, handles complex and difficult situations diplomatically, and represents the executive's office in a professional manner.

•Transitioned manual reporting in Excel to Salesforce.com

•Prepares Executive and Board level PowerPoint Presentations.

•Prepare and audit expense reports for Executive and Sales Team members.

•Keep territory maps and coverage documents updated.

•Maintain shared files on server.

•Initiates action items from managers meeting notes and distribute

•Coordinate office and department meetings and events.

•Prepare on-boarding documents and training agenda for new sales employees.

•Strong organizational and project management skills with the ability to streamline processes.

SunGard - Alpharetta, Georgia - Sales Operations

10/2002 – 12/4/2013

Various positions. Some of the responsibilities included the following:

•Support of assigned sales staff and Vice President of Specialty Sales.

•Established and drove standardized, consistent, repeatable sales operations processes across the organization.

•Developed and presented training documentation on new product and quoting processes.

•Experienced with Salesforce.com and Oracle Quoting and EDW/OBI software.

•Member of cross-functional team responsible for User Acceptance Testing of new functionality in quoting tool.

•In depth understanding of the presales and booking process.

•Responsible for weekly, monthly, quarterly and ad hoc reporting for results and forecasting

•Worked closely with the various departments to coordinate work for pre-sales and post-sales efforts.

LandAmerica OneStop - Alpharetta, Georgia - Operations Coordinator 9/2000 – 7/2002

Responsibilities included assigning appraisal orders to both staff and contracted appraisers, negotiation of fees and turn times, updating client of appraisal status, reviewing appraisal for completeness and accuracy, delivering the file to the client through their preferred method, resolution of problems and negotiation with internal resources when required to maintain a high level of customer satisfaction. (2002 office closed)

Syntax, Inc. - Roswell, Georgia - Sales Administration 12/1997 – 9/2000

Assistant to Executive Vice President of Sales. Provided sales support to the Major Account Executives for the central and eastern US and Europe; liaison between field reps and the corporate headquarters; planned and executed regional meetings; maintained monthly forecasts; coordinated travel; solved problems; managed Sales Administrators in Seattle and Holland.

Education

Georgia State University - Bachelors Degree - GPA 3.78.

Computer Software Experience

Salesforce.com, advanced skills with Microsoft Office (Word, Excel, PowerPoint, Visio), Outlook, Quicken, Oracle Sales, Oracle Business Intelligence/Enterprise Data Warehouse, Discoverer, ACT, Jive and basic HTML.

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