Sales Customer Service

CURRICULUM VITAE OF SANDISIWE ANNETH VILAKAZI

CAREER OBJECTIVE

To build a successful career in the corporate world, especial in the Banking department,Sales department and customer service. To acquire valuable skills and experience this will give me a competitive advantage in future. One of my career objectives is to be a valuable asset to the company that I work for.

PERSONAL PROFILE

I consider hard work and dedication to be the cornerstone of success

I consider my strengths to be:

• The ability to work well under pressure.

• Effective communication and strong inter-personal skills.

• The ability to identify and resolve significant problems timeously.

• I consider myself a good team player.

• I have good leadership skills.

PERSONAL DETAILS

SURNAME : Vilakazi

FIRST NAMES : Sandisiwe Anneth

IDENTITY NUMBER : 920**********

GENDER : Female

MARITUAL STATUS : Single

NATIONALITY : South African

HOME LANGUAGE : Zulu

OTHER LANGUAGES : Xhosa and English

RESIDENTIAL ADDRESS : 3557 Tladi,Soweto

CONTACT DETAILS : 078*******

EDUCATIONAL QUALIFICATIONS

TERTIARY EDUCATION

INSTITUTION : University of Johannesburg

QUALIFICATION : National Diploma in Banking

QUALIFICATION STATUS : Completed ( November 2012)

SECONDARY EDUCATION

SCHOOL ATTENDED : Amangwane High School

HIGHEST GRADE PASSED : Grade 12

YEAR : 2008

SKILLS

Computer literacy

Highly adaptive to new working environment.

Working as individual as well as a team player.

Customer resolution skills.

Problem solving skills and Analytical thinker

Details to attention

WORK EXPERIENCE

COMPANY : Tri-motion Promotion

POSITION : Promoter

DUTIES : Responding to clients wants and needs,

Promoting the available

Products the company had.

Explain the payment plan and additional products and services.

: Listen and analyses clients problems in a

Professional manner and provide the best action

DURATION : September 2011-March 2012

REASON FOR LEAVING : Going to tertiary

COMPANY : Edcon (CNA)

POSITION HELD : Till operator and sales clerk

DUTIES : Processing of transactions

Assisting customers meet their needs

Product Consulting

Meet Sales Target

DURATION : November 2012 to February 2013

REASON FOR LEAVING : Career Advancement

COMPANY : Medizone Helathcare

POSITION HELD : Telesale Agent

DUTIES Indirect and direct selling of medical products.

Doing follow ups on existing clients and ensuring they are still certified.

Explaining the benefits and features of the phone.

Products marketing, Driving sales target.

Cashier

In-store promotions

REASON FOR LEAVING : Career Advancement

COMPANY : Metropolitan Insurance

POSITION : Financial Advisor

DUTIES : Build and maintain client bases, keeping

current client plans up-to-date and

recruiting new clients on an ongoing

basis.

Explain and document for clients the types of services that are to be provided

Administration and General Office work

Daily follow up with the clients

Running credit checks

DURATION : Jan 2014-May 2014

REFERENCES

NAME : Mr Thabo

POSITION : Manager

EMPLOYER : CNA

CONTACT DETAILS : 011-***-****

NAME : Clare

POSITION : Supervisor

EMPLOYER : Medizone health care

CONTACT DETAILS : 076*******

NAME : Snowy Gama

POSITION : Sales Manager

EMPLOYER : Metropolitan Insurance Company

CONTACT DETAILS : 012-***-****

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