Office Management, Customer Service Sales
Resume:
CHISOM CHIEDU
**** ********* **** **, ******, Washington 98092 H: 253-***-****
C: 253-***-****
************@***.***
PROFESSIONAL SUMMARY
Hard-working, intelligent, creative individual that can bring a willingness to learn, laid back approach, and creative thinking currently looking to secure an opportunity in a business that will allow me to learn how an organization operates, and contribute to the efficiency of an organization.
Willing to relocate.
EDUCATION
DeVry University Keller Graduate School of Management - 2014
Master of Human Resources Management
Completed my Master's in Human Resources Management program at DeVry University.
Final course required completion of a group project that involved developing an Executive Summary, Business Strategy, Workforce Strategy, Staffing Strategy, and Total Rewards Strategy for an organization.
Participated in classes pertaining to Training and Development, Employment Law, Managing Conflict in the Workplace, Leadership in the 21st Century, Negotiation Skills, Organizational Development, Strategic Staffing, Diversity in the Workplace, and Legal, Political, and Ethical Dimensions.
Conducted a Leadership Development Plan that provided an analysis on leadership strengths and what to do to improve leadership approaches.
Developed a course project that involved observing how managers at my previous job handle their management responsibilities, and asking my managers questions in an interview about how they became managers, and actions that they take to improve their management techniques.
Seattle University - Seattle, WA Bachelor of Arts, Sociology.
Highline Community College - Des Moines, WA Associate of Arts, Sociology.
Chisom Chiedu
WORK HISTORY
GoWireless - Auburn, WA 07/2015 – 01/2016
Sales Consultant
Assist guests with finding cell phones and wireless devices that they consider to be ideal.
Provide products that are beneficial to the guests based on information provided by them.
Meet monthly goals for cell phone and accessories sales.
Assist guests with finding accessories that can protect, keep the battery charged and add more use to their phones
Introduce features to guests that will help them save on their current and future purchases.
Moneytree - Federal Way, WA 10/2011 - 10/2012
Teller
Process loan request forms for customers.
Review new loan customer applications and determine their eligibility for a payday loan.
Process Western Union money order transactions.
Process Western Union transactions for sending money, receiving money, and making a payment.
Cash payroll, personal, insurance, and “other” checks for customers.
Sell Prepaid Visa debit cards to customers, withdraw money, and deposit money onto the card for customers.
Making sure that my till balances at the end of my shift.
Record check and loan turn downs.
Process gold buying transactions.
Developed great customer service skills that earned me great reviews from customers and recognition from my managers.
Chisom Chiedu
Walgreens - Auburn, WA 06/2008 - 02/2010
Service Clerk
Assist customers with locating items, check customers out at the register, and handle complaints that a
customer may have.
Keep the sales floor clean and organized after the store closes, push new items onto the sales floor, and
update the prices of items.
Was able to work there for the two summers that I came back from school for break because of my work performance and kind demeanor that makes it easy for me to get along with people.
Office of the Provost at Seattle University - Seattle, WA 02/2008 - 11/2008
Office Assistant
This was a work study job that was provided by the school for students.
Answer phone calls, e-mails, assist with office tasks, deliver mail to other staff members.
Run the office in the absence of the other staff members.
Attend to the Provost of the campus.
Steve and Barry's - Auburn, WA 07/2007 - 01/2008
Sales Associate
Assist customers with questions that they may have.
Open and close the store.
Attend to the fitting rooms.
Help associates and managers find items on the floor for the customers.
Work overnight to change the displays on the floor for a new clothing line or seasonal occasion.
City Cabulance - Federal Way, WA 06/2006-09/2006
Dispatcher
Check for trips that are available for pick up.
Contact drivers to inform them about trips that have become available.
Inform the provider of the trips if drivers are available to pick up individuals.
Become the source of communication between drivers and the provider of the trips.
Chisom Chiedu
Career Center at Highline Community College - Des Moines, WA 09/2004 - 03/2007
Office Worker
Worked there for the entire two years that I attended Highline Community College.
Assist students with career related tasks such as resume building and job searching.
Schedule mock job interviews with students and provide them with pointers on how to produce an effective interview.
Assist students with building resumes using Microsoft Word Resume Wizard.
Help students take career assessment tests.
Answer the phone and answer questions that the caller may have, and transfer them to the appropriate office when necessary.
Attend to co-workers for various tasks, update the job posting board, and create MS Word documents, Excel spreadsheets, and send e-mails for the Career Services Center.
Received a letter of recommendation from one of the students that I assisted that was going through a difficult time and needed help with finding a new job with little work experience. I helped her take a career aptitude test so that we both could figure out which career paths she should take. Then I helped her create a resume and letter of interest using the answers she provided when I asked her questions.
ACCOMPLISHMENTS
1995 Reflections Award for poem "If I Could Give the World A Gift."
Illahee Jr. High 1998 Cultural Fair Award for Malcolm X Project.
Illahee Jr. High 2000 9th Grade Project Award.
Gig Harbor High School Superior Award for speech presentation.
Tournament by the River Third Place Award for speech presentation.
Contact this candidate