Computer Maintenance
Resume:
FRANCIS ALLAN G. BURAGA
Address : Blk. ** Lot ** Northville 5 Batia, Bocaue Bulacan
Mobile No. : 091*-*******
E-mail : **********@*****.***
To have an opportunity for advancement of my knowledge and skills where application and utilization of my experiences be applied.
Can install operating system (win 95, win 98, win XP, win 2000, win2003, win vista,Window 7, MS Office 98, 2000, 2003,2007,2010, Anti Virus, etc.)
PC Trouble shooting (Monitor, CPU, Hub, UPS, Printer, TCP/IP, Internet,wifi. WinMTR, RFID Barcode intermec)
Laptop Installation and repair (Lenovo (IBM), emachine,hp,acer,lexus,Samsung,Dell,ETC)
Networking (LAN, WAN Basic)
Performs system installation / update, maintenance of workstation, Server & Applications (DTO, Uploader, Sybase, Core Apps,VNC,Remote Desktop connection, Office Communicator, VM ware, PBAX, hewei, Router, Team Viewer,VPN 2008,Active Directory,VMWARE,EXS,SERVER 2000,2003,2008, Basic)
Handling phone calls and troubleshoot using phone like email, chat, etc.
Well experienced in interfacing with diverse group towards fulfillment of specific task and/or directed activity.
Professional and be able to maintain credibility, trust and support of executives.
With administrative assistant experience providing direct support to executives.
With good judgments and decision making ability and be able to prioritize conflicting needs and have a strong sense of urgency when performing tasks.
Ability to multi-task, and be detail oriented with strong analytical and quantitative skills.
Ability to handle confidential and sensitive information.
Ability to meet schedules and deliver quality results in the committed time period.
Providing service request or ticketing system
Highly organized.
Can work well with minimum supervision.
Very flexible, adaptable, teachable and goal-oriented.
A very hardworking person with good interpersonal skills.
ACHIEVEMENTS
TESDA PASSER (81%)
Lic. No.: 991*********
WORK EXPERIENCE
VISION A&E INC. September 17, 2014 - Present
2/F L Orosa Bldg., 1010 Meralco Ave. Ortigas Pasig City.
IT Systems Administrator and Network Supervisor
Maintain the overall I.T. network and system connection of the entire organization.
Manages and maintain the Servers, Network Attached Storage (NAS) facilities and other storage devices by creating and assigning folders, access limitations, usernames, and passwords. This also includes the creation of redundancy and back-ups.
Set-up, configure, and maintains all network servers and workstation PCs (desktop or laptop)
Monitor and secure the overall I.T. network free from Virus, hackers, or any other threats or intrusions in the system both originating internally or externally.
Conducts maintenance preventive activities on all computers within the organization, which include but not limited to Software Updates and periodic Virus Scanning.
Configures and maintains all file servers, such as FTP, Mail, and any other servers.
Set-up, configures, and maintains all I.T. network peripherals such as Routers, switches, HUBs, VoIP devices, Printers, Wi-fi Access Points, and external servers.
Configures and monitors all door access and attendance tracking systems.
Plans, recommends, implements, monitors, evaluates, reports on remedies, assessments, coordinates and undertakes all company activities related to the purchase, installation, maintenance, and performance for all computer services, equipment, programs, software, I.T. training requirements, internet and communication services, etc.
Supervises, checks, monitors, reviews, and generates daily time records of all employees for payroll purposes.
FIRST DATACORP January 6, 2012 – October 6, 2013
3/F Citibank Center 8741 Paseo De Roxas Makati City
Client:
NutriAsia Manufacturing Plant. Marilao Branch
IT Desktop/Helpdesk Technical Engineer
Repair Installing and configuring computer software hardware operating and applications
Monitoring and maintaining computer systems and networks
Replacing parts as required
Providing support, including procedural documentation
Setting up new users accounts and profiles and dealing with password issues
Responding within agreed time limits to call-outs;
Assist different departments like ( Admin, Production, warehouse/logistics, egnr/maint., rnd, finance, qa, and RMPM )
prioritizing and managing many open cases at one time;
working continuously on a task until completion (or referral to third parties, if appropriate);
rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
Troubleshoot over the phone like chat, email etc.
testing and evaluating new technology.
STRADCOM CORPORATION
Jolly Management Inc.
20th Ave., Mirasol St. Cubao Quezon City
Client:
LTO – Quezon City Extension Office (ISO CERTIFIED) March 2003 –March 2011
LTO – San Juan Licensing Center (ISO CERTIFIED)
LTO – Manila Licensing Center (ISO CERTIFIED)
LTO - Quezon City Licensing Center (ISO CERTIFIED)
IT Site Support (LTO – IT PROJECT)
installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
troubleshooting system and network problems and diagnosing and solving hardware/software faults;
replacing parts as required;
providing support, including procedural documentation;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users’ accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
preffered migration every quarterly database application
working continuously on a task until completion (or referral to third parties, if appropriate);
prioritizing and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
Handling phone calls and troubleshoot using phone like email, chat, etc.
testing and evaluating new technology.
PC TALK January 2002-February 2003
Ugong Pasig City
Computer Technician
install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems;
monitor and maintain the computer systems and networks.
Field support in any accredited company
Repair all hardware and installation software
Preventive maintennance
EULIDA MOLINA COMPANY (EMC ) June 2000- November 2001
Proj 4 Aurora Quezon City
Computer Operator
Analyzes console instructions, queries, error messages, machine malfunctions, stops, schedules, programs and job control language information to determine proper operating procedures.
Informs systems and programming personnel of errors or problems with job runs.
Monitors and controls work flow through job queues and console messages, as required or assigned, to ensure that completion deadlines and production standards are met.
Operates supporting peripheral equipment as required.
Performs routine maintenance on computer hardware equipment and updates appropriate records; replaces ribbons and forms; cleans system following appropriate maintenance schedules and procedures.
Runs duplicate tapes for placement in off-site storage security area.
Bursts, decollates and files output for proper distribution.
ASIAN COLLEGE OF SCIENCE and TECHNOLOGY May 2000
Cubao, Quezon City
Electronics and Computer Technology
VICTORINO MAPA HIGH SCHOOL March 1998
San Miguel, Quiapo Manila
Secondary
PADRE JOSE BURGOS ELEM. SCHOOL April 1994
Altura Street, Sta. Mesa, Manila
Primary
CHARACTER REFERENCE.:
Angelica Atok
Vision A&E INC.
Architech Coordinator
Nickname : Jake
Date of Birth : August 02, 1982
Place of Birth : Manila
Religion : Roman Catholic
Civil Status : Married
SSS Number : 33-6582590-1
TIN Number : 303-630-504
I hereby certify that the above information is true and correct.
Francis Allan G. Buraga
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