Sales Human Resources
Resume:
KHALID M MASOUD
Mobile: 979-***-****
******.**@*******.*********:******.**@*******.***
mailto:******.**@*******.***
Summary Of Qualifications
Experienced, practical and out1come-oriented human resources specialist with a proven track record in delivering a diverse range of human resources functions that support management and staff in achieving organizational goals. Extensive experience sourcing, hiring and retaining high-performing individuals by implementing a thorough selection process, high-quality training and an ongoing mentoring system. Ability to identify highly motivated, results-driven staff members and provide professional development for leadership positions.
Volunteer Interpreter over the phone interpretation for clinics in Houston for none English Speakers.
Work History
Mar 03 2009 - Present
Dec 27, 2007 – Aug 30 2008
Metro Pcs
District Manager
Provided industrial relations advice and coached line managers in the implementation of HR principles.
Streamlined recruitment process and project managed recruitment of over 100 staff in multiple disciplines for commencement of a new contract.
Identified and project managed a review of the business unit managing care and domestic workers, which included an evaluation of unit structure, job roles, functions and systems.
Reviewed and implemented new induction processes, gaining buy-in from the leadership team and resulting in increased retention rates.
Continually assess effectiveness of training programs and produce reports on key data and staff performance
Assisting the sales team to drive revenue by helping to qualify accounts, answer RFP/RFI’s, preparing and delivering solution based product presentations, and delivering proof of concepts which meet customer business requirements
Handling any technical question or issue which arises during a sales cycle and setting appropriate customer expectations and translate for non English speakers
All American Chrysler Jeep Dodge of Odessa - Odessa, Texas
Sales Consultant
Assisting the sales team to drive revenue by helping to qualify accounts, answer RFP/RFI’s, preparing and delivering solution based product presentations, and delivering proof of concepts which meet customer business requirements
Handling any technical question or issue which arises during a sales cycle and setting appropriate customer expectations
Nov 11, 2006 - Dec 25, 2007
Telvista - Odessa, Texas
Tech Support
Provide Technical support for Customers by walking them through trouble shooting to solve their problems & to advice them about what they need to do to keep high performance for their pcs
Feb 18, 2004 - Sep 30, 2005
Qatar International Trading Company - Qatar, Qatar
Quality Controller
Provide Translation for Material from Arabic into English
Review the translated files done by other translators
Provide standards for translation methods and regulations
Provide Training for new translators.
Interprets during interviews, meeting, and conferences
Translates written and spoken communications
Transcribes and analyzes audio communications
Performs document exploitation
Scans foreign language documents for key information
Translates and gists foreign language documents
Identifies and extracts information components meeting military information requirement list criteria
Nov 01, 2003 - Feb 15, 2004
Jordan International Police Training Center - Jordan
Interpreter
Interprets during interviews, meeting, and conferences
Translates written and spoken communications
Transcribes and analyzes audio communications
Education
Jul 1997 - Jan 2000
Applied Science University - Amman, Jordan, Jordan
Education Level: Bachelors Degree
Major: Translation
GPA: 2.5
Total Hours: 136.0
Graduated: Yes
Awajan High School
Education Level: High School Diploma/GED
Graduated: Yes
Occupational Experience
Auditors ( 2 yrs 0 mos )
Computer Support Specialists ( 5 yrs 0 mos )
1. Confer with staff, users, and management to determine requirements for new systems or modifications.
1 to 2 years
2. Develops training materials and procedures, and conducts training programs.
1 to 2 years
3. Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
3 to 4 years
4. Reads trade magazines and technical manuals, and attends conferences and seminars to maintain knowledge of hardware and software.
Training only
5. Refers major hardware or software problems or defective products to vendors or technicians for service.
Less than 1 year
6. Supervises and coordinates workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
Training only
7. Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user.
Training only
Computer Specialists, All Other ( 10 yrs 0 mos )
English Language and Literature Teachers, Postsecondary ( 2 yrs 0 mos )
Language Skills
Arabic - Excellent ( Read Write Speak )
English - Excellent ( Read Write Speak )
Other Qualifications
Excellent In Surfing Web & Internet
Excellent In Using The Computer (Software)
(Adobe, Office).
Working under stress
Excellent In Using Docex System “The Documents Expediting”
Interprets during interviews
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