KRITI
*****.******@*****.***
CAREER PROFILE
Ambitious Software Test Engineer with a wealth of technical skills acquired across a wide range of demanding roles within leading commercial organization. Also possess expertise in Black Box testing, methodologies, Application testing on different platforms, content based testing and standards.
EXPERTISE
Experience in the area of Software Quality & Testing.This includes Manual Testing and Documentation, SDLC and STLC processes.
I have experience in the area of Software Quality & Testing. This includes Manual Testing and Documentation, SDLC and STLC processes.
●Proficient in manual testing / black box testing.
●Experienced in web based testing.
●Experienced in using editing tools in the web based product testing.
●Experienced in testing applications on Android devices
●Experienced in testing Android Applications on mobile devices
●Designed tests and technical documentation – test plans, test cases, user manuals, testing reports, traceability matrix, and test plan progress report, and bug report by iteration.
●Experienced in preparing and presenting Test Execution Reports, Defect Reports, and Weekly Status Reports to the project team
●Experienced in developing check-lists against requirement.
●Experienced in Sanity, Functional, Integration, Regression, and Ad-hoc Testing.
●Experienced in problem solving and tracking bug reports using Bug tracking tools like Bugzilla.
●Carried out different types of black box and UAT testing (Unit, functionality, regression, UAT, security, etc.) at different phases of a project.
●Experience with Agile Scrum Methodology.
●Experience in Client’s Demo.
●Experience as a Client Relationship Lead.
●Beginner’s Knowledge in Unix/Linux ( Acquired during college classes and self-study)
●Basic knowledge in XML
●Experience of testing android Applications.
●Experience of content based testing.
SKILLS SUMMARY
QA: Manual Testing & Defect Tracking.
Testing Tools: Bugzilla, Jira, Quality Center, TFS, WTT, MTC, Android SDK.
Operating Systems: Linux/Unix, Windows
Platform: Windows & Android devices, chrome, Mac, Firefox, IE
Package: MS-Office (Word, Excel, Power-Point)
PROJECTS
Client: Tech Mahindra- Redmond, WA May, 2015 – Present, 2015
Role: Sr. Software Test Engineer
Responsibilities:
Worked on smartphones, watches and feature phone manufactured by Samsung, Microsoft, LG etc.
Use of Linux commands to take the logs files and run the scripts.\
Responsible for training of new team members
Responsible for verifying security features on different models of phone sets covering all major platforms (Android, Windows, Java).
Responsible for Installation, managing entire test cycle, daily reporting.
Use Quality Center for execution of Test cases and repository for requirement analysis and design test cases.
Using android Debug Monitor to sort and filter log files and presented detailed information to developers.
Responsible for Installation, managing entire test cycle, daily reporting.
Use Quality Center and Bugzilla for logging and tracking defects.
Execute test plans and update the documentation.
Worked on OS security for android devices.-
Use android debug bridge for testing.
Flashing of devices.
Environment: Android SDK, Dalvik Debug Monitor Service, Quality center, Cygwin, Bugzilla etc.
Client: Microsoft- Redmond, WA April, 2015 – May, 2015
Role: Software Test Engineer
Project: PES
Responsibilities:
Writing/Modifying and Executing Test Cases
Testing on Windows 10, Tablets etc.
Testing of desktop applications with different OS.
Testing of mobile applications on Window devices.
Testing of desktop and store applications with different scenarios on different OS.
Environment: WTT, MTC, App library, TFS etc.
Client: T Mobile- Redmond, WA Nov, 2014 – April, 2015
Role: Sr. Software Test Engineer
Project 1: PAC (Preloaded Application Certification)
Responsibilities:
Writing and Executing/Modifying Test Cases
Writing Test Plans.
Testing of applications on different Android devices, Window devices and iOS platform
Create weekly status reports for both the client and internal management.
Responsible for defect management to ensure defects are identified, reported, tracked, verified, assigned and resolved.
Tested multiple OEMs using ADB and the ADB shell to pull log files and install APKs for customer-facing applications.
Use Android Debug Monitor to sort and filter log files and presented detailed information to developers.
Responsible for preparing and tracking of device inventory.
Responsible for performing UAT testing for different apps.
Testing of the applications of different clients like White pages, Cequint, and Lookout, T Mobile TV, My Account, Customer Mobile, Metro 411 on Metro PCS devices etc.
Responsible for developing an onboarding program and training of new team members to be productive within days on project testing requirements from the client.
Experience of testing E commerce applications on mobile platforms.
Perform Logging, Performance and Network testing using T Mobile Test Suite.
Experience of testing application with different network mode i.e. WCDMA, GSM, and LTE etc.
Responsible for performing battery testing using different scenarios
Environment: Android SDK, Jira, Dalvik Debug Monitor, ECID Control, T Mobile Test Suite Tool, Power Tool, Quality center, zephyr, Power Tool etc.
Project 2: Mobile Money
Responsibilities:
Involved in all phases and stages of Software testing life cycle including end-to-end system testing and business requirements analysis.
Coordinated with vendors, business team and developers to refine business requirements, implement test plans, assign tasks and schedules, documenting training requirements.
Closely monitored requirements, Functional specifications and updated the Scenarios and Scripts as per the changes.
Responsible in writing/modifying the test cases.
Worked with various cross functional teams for the continuous process improvement, utilization of resources, test metrics and strategies as well as organizational and department goals.
Perform different types of testing i.e. Usability, Functional, Regression testing etc.
Documented test results in prescribed fashion and in adherence to established project and schedules.
Attended Status meetings & Updated the management with Daily &Weekly Status report of all the Testing activities.
Environment: Quality Center, CSM, Jira, Android SDK Tool, Rally
Client: AT&T
Role: Sr. Software Test Engineer/Data Analyst
Technology: IBM Tealeaf
Tools: CSR Admin Tool, PCC Tool, Telegence, Switt Tool
Bug Tracking Tool: Jira, Quality Center
Period: June, 2014 – Nov, 2014
Location: Bothell, WA
Responsibilities:
Manual Testing of AT&T Premier Site.
Analyzed customer sessions where customer has given less satisfaction score and find issue and give appropriate recommendation.
Contributed in finding new methods to understand user behavior and areas of struggle in their online experience and analysis of usage patterns of the online tools.
Create events to track business processes and user interactivity.
Develop, configure and customize tealeaf scorecards, dashboards and custom charts.
Executing test cases for functional and regression suite of tests and involved actively in system level testing with peers in other test group of system development.
Testing application for positive and negative scenarios.
Performing regression testing, Ad-hoc testing, Integration testing, Functional testing, and Black Box testing.
Provided analysis of website and mobile user data to understand current site experience opportunities; work with customer experience management systems and tools to extract usability and ecommerce data (Tealeaf and other web survey tools), and creating recommendations and action plans for improvement based on the findings.
Analyzing Click Stream data, Session Activities and other product logs.
Partner with other teams to suggest recommendations.
Customer Experience Analysis.
Analyze Foresee customer satisfaction (CSAT) survey results.
Create weekly status reports for both the client and team.
Responsible for defect tracking in JIRA, Quality Center.
Responsible for defect management to ensure defects are identified, reported, tracked, verified, assigned and resolved.
Client: ELSIEVER USA
Project: Proofing eBook and PDF Review.
Role: Project Lead and Test Engineer
Period: March 2013-June 2013
Environment: Manual Test,Bugzilla, Chrome, Mac.
Responsibilities:
Writing and Modifying/Executing Test Cases.
Responsible for preparation and execution of functional conditions, System and Regression test cases.
Involved in all phases and stages of Software testing life cycle including end-to-end system testing and business requirements analysis.
Attended daily stand up meetings.
Responsible for giving demos to clients.
Involved in Test Designing, Sanity Test – Sprint verification test, Functional Test, GUI Test, Retesting and Regression Test.
Responsible for delivering the sprints on time.
Analysis and Impact analysis of the defects posted by the client and preparing test/ review checklists.
• Responsible for defect management to ensure defects are identified, reported, tracked, verified, assigned and resolved.
Client: ELSIEVER USA
Project: PowerXEditor (PXE).
Role: Test Engineer
Period: Nov 2011-June 2013
PXE is an online editing application, designed to simplify the collaborative writing and editing of structured information in a natural and user-friendly way. It also provides the security and safety of a web-based application with regular backups and workflow processes. Through the use of roles, a publisher is able to manage traditional authoring, editing, and revising, but also other approval stages, such as a review by a specific subject matter expert.
Environment: Manual Test,Bugzilla, Windows, Mac, IE 8, IE 9.
Responsibilities:
Writing and Executing/Modifying Test Cases
Perform different types of testing i.e. GUI, Usability, Functional, Regression, Performance testing etc.
Responsible for training of new team members.
Analysis and Impact analysis of the defects and preparing test/ review checklists.
Responsible for defect management to ensure defects are identified, reported, tracked, verified, assigned and resolved.
Used Bugzilla as the defect tracking tool.
Client: APTARA CORP INDIA
Project: PowerLearn
Role: Content Test Engineer
Period: Sept 2012-Jan 2013
PowerLearn is a web-enabled rapid eLearning content authoring tool. It simplifies the creation of learning content and produces rich, interactive, compliant e-Learning courseware. It provides standard flash and XML based course output.
Responsibilities:
Developed and executed test cases based on functional specifications.
Involved in Functional, Integration, System testing, Regression and Ad-hoc testing.
Bug tracking, Reporting and logging defects.
Role: Manual Tester
Company: Ducat – India
Period: Dec 2010 – May 2011
Responsibilities:
4 months Training program on Software Quality & Testing (SQT).
Responsible for preparation of test plans.
Responsible for preparation and execution of functional test cases.
Responsible for defect management to ensure defects are identified, reported, tracked, verified, assigned and resolved.
Responsible for preparation and execution of System and Regression test cases.
Analysis and Impact analysis of the defects and preparing test/ review checklists.
Bug tracking, Reporting and logging defects.
Environment: Bugzilla, Chrome, Firefox, IE8
Qualifications:
1.PGDM in Operations from Institute of Management Technology (IMT) India.
2.Post-Graduation Certification in Computer Applications from King’s College London University
3.Bachelor of Computer Application Birla Institute of Technology Ranchi.
PERSONAL DETAILS
Date of Birth : 27th November.
Languages known : English and Hindi.
Strength : Quick learner, committed, result oriented, team player with excellent communication and interpersonal skills & zeal to learn new technologies.
I hereby declare that the information given above is true to the best of my knowledge and belief.
Kriti Chadha