Manager Medical
Resume:
Objective
With ** plus years diversified experience in the medical field and medical office setting, I am looking to continue my management and administrative abilities with a company that appreciates what I can bring to the table. As a results driven manager I lead by example and foster a team environment based on trust, respect, and sound decision making. Motivated self starters as myself take great pride our work. With my strong interpersonal and communication skills, I will be a great asset to your company. Work History
March 2015 to February 2016
Clinic Office Manager
Waukesha Employee Health and Wellness Center
Waukesha, Wisconsin 53186
Initially hired to increase clinic utilization and repair a damaged client relationship. Also, to build a full staff and manage the clinic with a deficit budget. Managed day to day clinic activities, prepared employee schedules, prepared payroll for the clinic, daily, weekly and monthly and quarterly meetings with client, staff, and corporate office. Weekly and monthly, and quarterly reporting on utilization, occupational medicine tracking, unique patient status, and performance guarantee tracking. Established marketing programs to promote utilization and client and patient awareness. Wellness campaigns and team building events. Patient satisfaction tracking. Managed to double utilization and repair damaged client relationship to established increase usage programs handled outside clinic previously. Maintained a 98% plus patient satisfaction for the entire contract. Worked with employees health risk assessment programs and lunch and learns and education and resources including an honor library and perpetual food bank clinic to promote community involvement. Covered as clinic medical assistance and reception as needed due to illness and staffing issues.
November 2000 to November 2014
Medical Practice Manager
Digestive Disease Associates Of The North Shore Glenview, Illinois 60026 Responsible for the smooth professional management of the day to day activities of the practice. Collaborated with staff, volunteers, and physicians to insure that the practices' policies and procedures were maintained. As the manager, I was responsible to insure that the staff had the resources necessary to conduct the day to day activities of the practice.
• Answering phones, scheduling appointments for office and procedures in office and at various sites outside of the office• Maintaining new and established patient files Christina Demopoulos
*********@*****.***
23723 66th Street
Paddock Lake, Wi 53168
Christina Demopoulos
Maintaining patient insurance and billing information* Maintaining patient and insurance payments* Daily deposits and vendor invoices * Entering and submitting payroll * Patient services * Medical coding ICD9 and CPT * Credentialing * Interviewing and hiring and firing of staff * Training staff on EMR system * Maintaining vendor services and costs * Soiled utility maintenance * Performed clinical labs and office procedures March 1980 to July 1988
Marketing Rep Various
Market Facts Inc.
Chicago, Evanston, and Oak Park, Il
Began as a marketing interviewer part time to full time as student schedule allowed. Progressed through the ranks of the company over the next eight years. Interviewer, Quality Control / Monitoring and Editing, Sampling, Supervisor, Project Director, Cost Estimating, Senior Project Director .
Education
Jan 1985 to May 1986 Mundelein College Chicago, Il 60626; Liberal Arts Aug 1982 to Dec 1985 University Of Illinois; Chicago, Il Nursing Program Sep 1980 to Jun 1982 City Colleges of Chicago; General course work Memberships and Certifications and Skills
Previous member of the American Marketing Association, Ace, PAHCOM, CPR / Defib Certified, CNA/ MA / PCT, Emergency First Aid Certified, Microsoft Word, Excel, Power Point, Quick Books, Peachtree, Imedica / Aprima / eCW / Epic EMR Systems Hobbies and Interests
Enjoy reading, gardening, sewing, knitting, crocheting, and beading. I love the outdoors and camping and fishing. I am learning to be green and recycle efficiently. I have spent years in the PTA, church counsels, volunteering at local food kitchen, and teaching religion for the Chicago Archdiocese. Have been virtus trained and certified. References
Marissa Zavala, Medical Assistant, Dr R Wolfe’s Office, 773-***-****; Laura Moreno, Medical Tech / LPN, 847-***-****; Fran Wojs, Business Manager, Midwest center for Womans healthcare, 847- 864-1200 ; Ken Valyo, MD, Waukesha Employee Health and Wellness Center, 608-***-****; Glenn Bergman, B&B Industrial Janatorial Services, 847-***-****; Michael Hattie, Sage, *************@*********.***; Mark Rhodes, Personal, 262-***-****
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