Customer Service & Sales

AHMED ELAMAWY

Cell : 587-***-****

Address: 301-*****-*** St. NW,

Edmonton, AB, T5P2R2

Email : actthx@r.postjobfree.com

OBJECTIVE

Seeking a position for Sales Associate

EXPERIENCE

Abbott Laboratories, Kuwait

Senior Medical Representative ( 2001-2006 )

Main job description involved executing marketing plans in the Kuwait medical market. Customers involved doctors, pharmacists, distributors and patients

Broad experience with managing obesity clinics, including assisting dieticians with evaluating patients, patient selection, setting goals and helping the patient to achieve these goals

Demonstrated ability to consistently meet deadlines regarding planning and forecasting of monthly, quarterly and annual sales along with achieving these goals

Successful organization of various events or expositions to promote drugs and instruct patients

Extensive experience regarding planning and executing group meetings and presentations for large audiences

Developed business with various medical specialties such as Cardiologists, Diabetologists, Internists, Gastroenterologists, ENT, Nephrologists, Urologists, Dentists, GP, Family Medicine, Dermatologists, ER, Gynecologists, Rheumatologists, Orthopedics, Dieticians, Physiotherapists, Pediatricians, Pulmonologists

Generating an excess of 250,000 Dollars annually

AHMED ELAMAWY

EXPERIENCE

Marina Pharmacy, Kuwait

Pharmacist ( 2006-2007 )

Duties involved dispensing, stock management, patient consultation

Excelled in achieving monthly targets for certain cosmetic brands such as Bioderma, other brands included, Vichy, Roc, Koko and Neostrata

Management of OTC products and their sales

Presentation of merchandise

Rexall Pharmacy, Canada

Pharmacist Assistant ( 2008 )

Duties involved dispensing, cashier, cleaning, stocking, merchandise display, answering the phone

Other duties included processing patient`s data in computer system and printing labels accordingly

Al-Rayan Clinic Pharmacy, Kuwait

Pharmacy Manager ( 2009 )

Duties involved dispensing, consultation, management of stock, ordering of merchandise and products

Blanccosmetics Inc. ( Exclusive distributor in Alberta for Whitescience, USA )

Teeth-Whitening Specialist/ Independent Contractor, ( 2010- )

Started as a teeth-whitening specialist in a kiosk in West Edmonton mall

Demonstrated exceptional customer service while achieving monthly targets

In less than two months I was able to convert the business from a 20,000 Dollar to a 3 million Dollar business. This was achieved by understanding the potential of the product and converting it from a local business in Alberta to a multinational business starting with Kuwait. I was able to create an account in Kuwait for Blanccosmetics by completely developing an account from scratch, after which I travelled to Kuwait and was able to find an exclusive distributor whom I negotiated with to sign a 3 million Dollar International Distributorship Agreement for three years. As a result, I was promoted in less than 2 months from teeth whitening specialist to a Business Development Manager ( as a Contractor ) and moved to head office from Edmonton to Calgary

AHMED ELAMAWY

My accomplishments included; creating a Market Potential and Profitability Analysis using local market data and statistics, creation of a Powerpoint presentation, preparing the promotional material, establishing a marketing plan relevant to the Kuwaiti market which included pricing, identifying potential customers and venues and all other marketing and sales-related information. I was also instrumental for raising awareness for the product by calling on Dentists and Dental Hygienists. I also launched the product in Kuwait by arranging a booth at the April Dental Expo in Kuwait at the SAS hotel.

Calgary Aqua Massage, Canada

Spa Specialist (2011-2014),

Customer service duties including scheduling appointments, assisting with operation of the massage beds

Driving sales, through up-selling customers with various cosmetic products

Processing of transactions using POS

The Home Depot, Canada

Flooring/ Décor Associate & Major Appliances Sales Consultant

Customer service and sales duties

Processing transactions through assisting customers with various flooring and décor projects by preparing quotes, executing the sales and preparing the orders

Scheduling install services

Maintaining stock and merchandising

Achieving monthly and quarterly sales targets (my standing is the second highest salesperson in the department, for the month of April 2015 and the highest for May 2015, by dollar amount. Currently, standing at tier 1 evaluation for month of June, July, August and September in both sales and conversion ratio from quotes to actual sales.

Achieved target for lead generation with installs

Operating 8 various machines; 5 Types of Blind- cutters, Shelf- cutters, Carpet cutter, Vinyl cutter and a strapping machine

Lifting heavy objects up to 60 lb

AHMED ELAMAWY

HIGHLIGHTS OF SKILLS

Thorough understanding of patients requiring to lose and maintain their weight loss

Exceptional communication skills with all customers in the medical profession

Ability to work with a team to achieve the common goals of the company by providing support and effectively communication with all team members

Excellent presentation skills as was demonstrated on Powerpoint for groups of doctors up to 50 in a teaching hospital

Excellent negotiation skills as was demonstrated when a 3 million Dollar contract was signed in less than 2 weeks of being in Kuwait to find an exclusive distributor for Blanc cosmetics in Kuwait

Extensive work with cosmetic teeth whitening and dermal-care products

Organizational skills with expos and exhibitions

In depth knowledge of marketing and sales, including logistics related to the medical field

Fluent in both English and Arabic

Ability to use Microsoft Office and Internet

Received training for Professional Selling Skills 8000 core and application

Received training in Predator Territory Management

AHMED ELAMAWY

EDUCATION

Albert Szent Gyorgyi Hungary

Completed Bachelor Of Pharmacy

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