Sales Customer Service

GARWIN RICHMOND

*** ******* ****** ****: 815-***-****

ROSCOE, IL 61073 ************@*****.***

Summary

Over twenty years of well-diversified and comprehensive experience in Sales, Customer Service, Merchandising, Sales

Promotions, Advertising, Pricing, Quality Assurance, Warehousing and Inventory Control. Account Manager

well-versed in acquiring and retaining top accounts. Areas of emphasis include territory development, operations

management. Skilled salesman with strong presentation, negotiation, communication and people skills. Able to handle

multiple teams and tasks simultaneously in a fast-paced environment. Well respected by clients, peers & colleagues.

Proven supervision and leadership skills.

Highlights

Accomplished in relationship selling Goal-oriented

Proven sales track record Self-sufficient

Territory specialist Exceptional time management

Salesforce proficiency MS Office proficiency

Accomplishments

Led Illinois sales team with new product placement. Had the highest new account acquisition in Illinois. Created strategies

to develop and expand existing customer sales, which increased monthly sales. Established 16 new accounts in a single

year through successful client development.

Experience

Sales Manager, 06/2006 - 08/2015

Pipe and Piling Supplies - Seneca, IL

Structural steel and Bridge Construction Sales. Territory covering 7 states. Daily cold calls to top level executives

to increase client base. Used networking opportunities to create successful, on-going business

relationships. Coordinated distribution processes. Maximized operational effectiveness across territory.

Route Sales Representative, 06/2002 - 06/2006

Lamonica Beverages - Loves Park, IL

Sales and territory management in Northern Illinois of over 50 different beverages featuring the Anheuser-Busch

Corporation. Emphasized product features based on analysis of customer’s needs. Taught potential clients about

products through seminars and other special events. Developed productive relationships with key account

holders. Drove sales growth in my territory. Submitted monthly reports to senior management.

Skills

Account management, Business Development, Customer service, Customer Support, Multi-Task Management, Territory

Sales

References

REFERENCES UPON REQUEST.

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