Customer Service Graphic Designer
Resume:
*******.*******@*****.***
GILMORE GLOBAL / DOCULINK, CREATIVE DESIGN COORDINATOR: Design, marketing and sales services providing custom designed files to develop multiple marketing materials, training kits and various print campaigns for Gilmore Global, Gilmore Doculink and valued customers. Offers direct marketing, event planning, store demos and design for in house sales teams as well as multiple customers.
FREELANCE GRAPHIC DESIGNER
Design services and marketing strategies for several Ottawa Businesses in various industries – new and returning clients. Specializing in marketing brochures, corporate identity material, web graphics, photo editing, social media, sales listings, advertisements to name a few. Fabulous client interaction and turnaround time, which resulted in strong client relationships and recommendations for future clients. FRATELLI, SERVER / BARTENDER
Works Dinner Service as a server and bartender, delivering excellent customer service and a fine dinning experience. Excellence food and wine knowledge, event planning, training roles, office administration.
MITEL, GRAPHIC DESIGNER
Created marketing material for one of the large communication companies in Ottawa. Managed multiple projects, in multiple languages. Prioritized individual design contributions in a collaborative environment to meet team and customer directives and goals. STARBUCKS COFFEE COMPANY, SUPERVISOR / SENIOR BARISTA Focused on engaging customers within the Starbucks environment while maintaining focus on efficiency and excellent product and service delivery. Managed staff, deployment, cash handling, banking and ordering. Safety and Security management experience. Leadership and management training to new employees.
OFFICE ASSISTANT, ARLINGTON WOODS CHURCH
Summer and part time position, providing clerical, organization and design services in a small office environment. Worked closely with staff team to streamline curriculum planning, scheduling, book-keeping, advertising, media, photo editing and clerical systems. Diligent and highly motivated team-player with extensive experience in customer-service, sales, design and project management environments. Known for an engaging and friendly disposition, excellent organizational skills, great work ethic, and creative design initiatives for print and web. MAC OSX
WINDOWS 10
ADOBE ILLUSTRATOR
ADOBE INDESIGN
ADOBE PHOTOSHOP
DREAMWEAVER
MINDFIRE
HTML / CSS
MICROSOFT OFFICE SUITE
PROJECT DES I GN
PRODUCT P LACEMENT
SOC I AL MED I A
PR I NT & PRODUCT I ON
MARKET RESEARCH
ACCOUNT MANAGEMENT
BUS I NESS DEVE LOPMENT
CONTENT MANAGEMENT
LAYOUT DES I GN
PUBL I C RE LAT I ONS
MELISSA SPROULE
GRAPHIC DESIGNER & MARKETING COORDINATOR
GRAPHIC DESIGN
ALGONQUIN COLLEGE
2004- 2007
INTRO TO DESIGN
ALGONQUIN COLLEGE
2003
P R O F E S S I ONA L S K I L L S
E X P E R I E N C E
2003 - 2016
current
E D U C AT I ON
P R O F I L E
E X P E R T I S E
2003 - 2007
2003 - 2010
2006 - 2010
2010 - 2016
FASH I ON
YOGA
ART H I STORY
MED I TERRANEAN CU I S I NE
BLOGG I NG
SK I I NG
CREAT I VE
ORGAN I ZED
L EADER
TEAM WORK
FAST L EARNER
REPRESENTS OTHERS
ACCEPTS RESPONS I B I L I TY
ADAPTABL E
RE L I ABL E
SOC I AL
GRAPHIC DESIGN
ALGONQUIN COLLEGE
Dean’s List, Honors
ONTARIO SMART
SERVE CERTIFICATION
WINE SOMMELIER – WSET®
LEVEL 1 AWARD IN WINES & WINE
SERVICE (QCF)
P E R S ONA L I T Y
AWA R D S / E X T R A I N T E R E S T S
70 PELLAN WAY, OTTAWA *******.*******@*****.*** 613-***-****
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