Project Manager Sales

JANE BALDWIN

*** *. ****** ***** ****, Charlotte, NC 28211 C: 704-***-**** *********@*****.***

Summary

Highly experienced Project Manager / Project Coordinator / Customer Relations

Gifted in dealing with difficult personalities while staying calm and focused

Able to perform under tight deadlines with a customer-focused finesse

Able to identify risk and problems to ensure delivery of hardware / software installation projects while maintaining

control over project plans

Adept at building trust and approaching client relationships with diplomacy and able to deliver tough messages

with tact

Excellent problem-solving, analytical, and critical thinking ability

Strong organizational/administrative skills

Highlights

Project Management Analytical Skills

Customer Relations Vendor Relations

Business & IT Planning Complex Problem Solving

Buying/Procurement Account Management

Experience

Project Coordinator 01/2015 to Present

Griffin Media Charlotte, NC

Liaison between media vendors across as many as 22 markets which consists of requesting proposals that would

fit with our client's demos, schedule dates, programming preferences, and our due dates for submittal

Media proposals across any necessary platform to include radio, TV, and cable which are then entered into our

Smart Plus software program to assess and analyze media schedules to negotiate rates

Negotiate with media vendors to ensure the lowest prices to achieve our goals of the lowest cost per thousand

along with our campaign objectives

Purchase media in TV, cable, radio outdoor, print, and digital, and follow up with any discrepancies to the stations

Review the completion of each campaign in reviewing each stations invoices before approving billing to the client

Performance Manager 11/2013 to 11/2014

Stalwart Systems Group Charlotte, NC

Provided high quality sales support for four Sales Representatives for an Information Technology company

Created purchase orders totaling over $2 million in sales per year

Negotiated with vendors daily and resolved any order/shipment issues which included expediting when needed to

make sure the customer needs were met

Configured and priced hardware and software quotes for customers

Was responsible for hardware and software yearly maintenance renewals for the following product lines: Cisco,

McAfee, Bit9, RSA, FireEye, EMC, VMware, NetApp, Trend Micro, and Palo Alto

Developed, maintained and enhanced strong customer relations through personal interactions

Project Manager 09/2013 to 06/2014

T1Visions, LLC Charlotte, NC

Lead the planning and implementation of projects for a social touch screen technology company

Facilitated the day-to-day operational aspects of project scope, goals, and deliverables

Identified resources needed to achieve project completion and scheduled project time lines

Constantly monitored and reported on progress of the project to management Identified risks, milestones, issues,

and resolved any road blocks through project completion

Conducted go to meetings for new clients to gather information, train, and keep them informed of what was

required for their new hardware and software installs

Project Manager (Public Sector) 09/2003 to 05/2010

CSI Technology Outfitters Charlotte, NC

Managed a team of 5 to 8 Network Engineers and various contractors to service over 150 schools at Charlotte

Mecklenburg School System installing computer hardware and software programs Kindergarten through 12th

grade

Oversaw the installation of more than 6000 Hewlett Packard computers, servers, laptops, and approximately 2000

Promethean brand white boards as well as Front Row audio systems during the course of 8 years

Managed day-to-day operations by scheduling and coordinating all activities related to projects which also

included inventory management, purchasing, and maintenance break/fix repairs on hardware

Communicated effectively with multiple CMS departments which included telecommunications, warehouse,

purchasing, individual school personnel, and multiple vendors and contractors to ensure all business needs were

met

Skills

Proficiency in Microsoft productivity software to include: Word, Excel, PowerPoint, Project and Outlook

Ability to adapt quickly to different software programs to include: NetSuite, Tigerpaw, Smart Plus, Great Plains,

and QuickBooks

Ability to multi-task in a high stress, fast paced environment

Ability to adapt quickly to different software programs

Facilitation and diplomacy

Demonstrated leadership abilities

Education

Baltimore City Police Academy Graduate (Former Police Officer)

Baltimore City Community College - Pre-Law Studies

Bel Air High School - Bel Air, Maryland (Graduated)

Certifications

Cisco Sales Certifications - Cisco Sales Expert

Citrix Sales Certifications - Server Virtualization, Desktop Virtualization, and Networking Solutions

Extensive training in Finance, Gross Profit, Management, and Customer Relations

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