Computer Repair, Networkin Maintenance and Troubleshooting, Comptia N+
Resume:
Danny Taylor, Jr
Goldsboro, North Carolina 27530
Phone: 336-***-****
Email: ********@*****.***
Objective
Highly experienced IT Specialist with Secret Security Clearance, a Network+ Certification, and 5+ years of successful experience in hardware/software, computer repair and network administration. Accomplished, professional with a proven track record of maintaining network facilities, network monitoring to ensure security and availability along with effective collaboration with multi-disciplinary teams to successfully complete initiatives. Proactive team member with a solid record of providing timely positive responses to escalated requests regarding complex computer issues.
Areas of Expertise
Multi-tasking
Solutions-Driven
Interpersonal
Network Security
Team Building
Self-Motivated
Network Maintenance
Network Monitoring
Organization
Leadership
Active Directory
Education & Training
Bachelor of Science degree – Information Technology, North Carolina Agricultural and Technical State University, Greensboro, North Carolina, 2004 – 2009
Licenses & Certifications
CompTIA Network+ Certified
Life Cycle Logistics Level 1 Certified
Life Cycle Logistics Level 2 Certified
Cisco CCNA Cloud (currently attaining)
Professional Experience
CECOM DOD, ABERDEEN PROVING GROUND, MARYLAND 2011 – PRESENT
LOGISTICS DATA SPECIALIST
Life Cycle Logistics Level I & Level 2 Certified
Assist with developing and evaluating material management programs, systems, procedures and methods to ensure supportability requirements are consistent with cost, schedule, and performance
Enter and scan numerical data into databases & update database within SAP system in a timely and accurate manner
Produce clear and concise monthly reports using advanced Excel spreadsheet functions
COMPUTER TASK GROUP (LENOVO), WHITSETT, NORTH CAROLINA 2009 – 2010
COMPUTER REPAIR TECHNICIAN
Conducted all aspects of computer repair which involved troubleshooting system issues, developing and deploying timely resolutions
Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues, installed system software & restored data, operating systems, files, documents drivers
Developed program for modification and integration
Key Accomplishment: Received Lenovo’s Award of Success for helping increase quality ratings of their consumer, and commercial line laptop and desktop models.
STEP BY STEP CARE, GREENSBORO, NORTH CAROLINA 2007 – 2009
COMMUNITY SUPPORT PARAPROFESSIONAL
Counseled, mentored and assisted the Youth of Guildford County with everyday hardships
Managed and administered youth and community projects and resources to successfully help local youth reach long-term goals
Computer Skills
Hardware: Cisco switches and routers, servers, desktop computers, network printers, phones and smartphones
Software: MS Office 2013, MS Visio, Active Directory, Adobe reader, Remote Desktop, and Team Viewer
Platforms: Windows XP, Vista, 7, 8, and Linux Remedy, Cisco Nexus OS 4.1 and higher
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