Human Resources Manager

Yvette S. Porter, CPSM, CPSD *** Meadow Crest Way Lebanon, Tennessee 37090

717-***-**** Email: **********@*******.***

SUMMARY

Strategic Sourcing and Supplier Diversity professional with extensive experience as a change agent diversifying supplier and customer bases, increasing profits in a $13 Billion Health Insurance Co., Fortune 1000 Casual Dining Co., Major Research University Medical Center, and non-profit sectors. Using best practice Category Management techniques supported multiple site locations while spearheading national purchasing programs and vendor sourcing plans. Demonstrated expertise defusing conflicts while building consensus in new business design with suppliers, business owners, and sourcing.

PROFESSIONAL EXPERIENCE

Cracker Barrel Old Country Store, Lebanon, TN (2012 – 2015)

Manager Supplier Diversity

Developed a strategic approach to engage diverse suppliers for a variety of lines of business including: Restaurant, Retail, Facilities, Construction and Corporate Office.

Increased diverse spend approximately 400% in 3 year period by strategically aligning purchasing decisions with corporate policies.

Well versed in operations, finance, accounting, strategic and tactical planning, team leadership, project management, and professional development of staff,

Supported Finance, Human Resources, Facilities, Operations, Information Technology, Business Development and Marketing.

Developed and revised the strategic approach working with C-Suite to improve utilization and inclusion of diverse suppliers, while providing the tools to effectively influence change.

Implemented a supplier registration and validation process to verify diverse spend.

Built relationships with internal partners such as: Merchandising, Construction, Strategic Sourcing, Human Resources, Government Relations, and Diverse Segment Marketing to influence and increase engagement and visibility of the brand.

Coached others by delegating decision-making authority to appropriate individuals based on skills and knowledge to encourage team work and increase development opportunities.

Highmark Blue Cross Blue Shield, Camp Hill, PA (1995 – 2012)

Small Business Liaison Officer/Commodity Manager

Established enterprise-wide Supplier Diversity process to improve results by focusing on the interdependencies of procurement, sales and marketing.

Managed vendor contracts to ensure compliance with terms and conditions.

Built new department to execute and coordinate strategic plans which included diverse suppliers in the acquisition of goods and services enterprise wide, which increased spending with diverse suppliers (i.e., DBE, HUBZone, MBE, VOB and WBE’s) from $1/2 million dollars per year to over $40 million dollars per year while reducing cost.

Sourcing Specialist II

Centralized purchasing process for 15 subsidiaries, saving $40 million a year in Professional Services, IT Services, Marketing, Office Supplies, Furniture and core products which included paper, envelopes, postage etc.

Implemented strategic plan to manage interaction with all suppliers to maximize value.

Sourcing Specialist I

Streamlined processes; reduced number of suppliers providing contract programmers from 35 to 7, resulting in an increased proportion of diverse suppliers winning by 18%. Developed and implemented unique approaches while mastering the contract negotiation process to provide continuous cost reductions.

Commodity Planner II

Introduced risk assessment process to analyze market trends potentially affecting supplier performance which reduced supplier bankruptcies by 80%.

Negotiated pricing and service terms to maximize corporate capital efficiency in Output Services

Commodity Planner I

Developed strategy to procure printing and mail equipment which saved $250 thousand.

Buyer

Terminated $5 million lawsuit from a valued supplier as the corporate liaison avoiding penalties and preserving 5 year relationship through personal effort and diversity training.

Assistant Buyer

Established procedure to reduce shrinkage of office supplies, as well as MRO while developing JIT procedures.

Urban League of Metro Harrisburg, Harrisburg, PA (1993-1995)

Programs Administrator

Developed and conducted fundraising programs which raised $50 million dollars.

Counseled qualified candidates for employment opportunities and matched with member corporations while suggesting resources or providing coaching as needed.

Managed day-to-day operations and $ 1 million budget for non-profit.

University of California Los Angeles/UCLA Medical Center, Los Angeles, CA (1986-1992) Senior Buyer

Commodity responsibilities included: furniture, medical equipment and supplies, consumable products lab equipment, maintenance and supplies, durable medical supplies (DME), xerographic, lighting, office, school and electrical supplies.

Negotiated multi-tiered contracts to ensure best value for the organization.

EDUCATION

NORTHWESTERN UNIVERSITY, Evanston, IL

Woman’s Senior Leadership Program

EASTERN UNIVERSITY, SCHOOL OF BUSINESS, St. David’s, PA

B.A. Organizational Management

AFFILIATIONS

Middle Tennessee Workforce Development Board, Director

Institute of Supply Management of Nashville (Affiliate of ISM), Director of Education

Eastern Minority Supplier Development Council, Vice President, Board of Directors

TriState Minority Supplier Development Council, Certification Committee

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