Customer Service Engineer

Silder Enrique Soto

Contact

Tel : 832-***-****

e-mail : **********@*******.***

Address

**** ******* **** ** *********, TX 77562

Summary

Career Summary

Refined skills in engineering and inspection. Able to learn and apply the practical knowledge learned in college and industry and acquired a robust knowledge on engineering practices, quality control and quality control inspection.

Strengths

Six Sigma and Lean Manufacturing Knowledge and Experience

Process development and documentation

Experience in the ISO 9001 System of Quality Standards

Knowledge in product development from design phase to final product

Familiarity with oil and gas specifications such as API 6A/6D, NACE MR0175,& ANSI/ASME

Familiar with quality control, production processes, costs, and techniques for increasing effective manufacturing and distribution of product

Fast learner and able to apply conceptual knowledge to practical applications

Key Skills

Proficient or familiar with a vast array of engineering programs, concepts and technologies, including:

NDT Certified

AutoCad

Autodesk Inventor

Calibration Control

Forklift Certified

SolidWorks

Welding Inspector

Lean Manufacturing

Education

2010 to 2012

Master of Science Mechanical Engineering– Concentration in Thermal Fluids

Prairie View A&M University, Prairie View Texas

2004 to 2009

Bachelor of Science Mechanical Engineering– Concentration in Manufacturing

University of Houston, Houston Texas

2001 to 2004

2-Year Associates – Concentration in Natural Sciences

Lee College, Baytown Texas

Work Experience

Ecodyne Heat Exchangers

Quality Inspector

July 2013 to Present

Perform Quality Control inspections on heat exchanger pressure vessels including structure assembly and header fabrication using measuring tools, tape, callipers, I.D./O.D. micrometers, etc.

Use of ASME spec books for verifying material test reports (MTRs), data report creation

Performance inspections on fan testing, vibration control, sound level checks, fan velocity spin & current testing

Calibration control for all instrumentation

Non-destructive testing – dye penetrant and magnetic particle inspection certified

Solid works certification –certified in Solidworks fundamental concepts of design

Familiarity with ASME VIII Div I for pressure vessels & Section IX as well as API 661 for air cooled heat exchangers

Conduct welding inspections using pick gauges, fillet gauges and thorough visual examination

Knowledge on national board U1-A and traveller documentation for the national board of pressure vessels

Document non-conformances using NCR Quality Database reports with full detail analysis, root cause and disposition

Training for CWI Certification – Apply AWS standards of codes to identify defects in welding processes, WPS and PQRs’.

Norriseal Valve Products

Mechanical Engineer

April 2012 to April 2013

Weekly 5S leader; reviewing and applying 5S concepts to everyday tasks and the shop floor

Part number configuration for customer service using sales model code index

Research and analysis on valve design. Stress calculations for valve product line Troubleshooting valve problems and shop floor issues such as machine work, casting issues and inspections using measuring devices (calipers, gauges, micrometers, etc.)

Internal auditing for API and ISO 9001 to ensure process procedures are being met

Nace MRO175 verification for individual components for sour gas applications

Applied DMAIC to analyse and control manufacturing issues as well as mechanical issues

Kaizen events on a monthly basis to add continuous improvement, develop and implement new ideas for ergonomics or quality related improvements

Creation of Bills of Materials and Routings for customer service

Use of API, ANSI/ASME to figure out face to face dimensions for new design valves

Use of the FARO Arm to measure critical components; review of first article inspections and non conforming products

Dan Loc Bolt & Gasket Quality Engineer

Full Time

March 2009 to March 2012

Assigned the tasks of implementing Lean Manufacturing methods such as 5S to improve shop floor layout and maximize work output

Responsible for implementing operating procedures, resolving scheduling conflicts, and providing technical information to sales representatives

Time studies on set up time, cutting and chamfering material with the objective of being able to calculate the maximum time it should take workers to cut an x amount of material

Conducted worker training classes on importance of 5S, material and process knowledge and part number configurations

Worked on Six Sigma project to cut freight costs by pin pointing current freight providers and researching where the majority of expenditures originated from thus providing optimal solutions

Applied ASTM specifications to assure that fasteners complied to industry engineering standards

Houston Service Industries, Houston TX

Internship

Project Engineer Intern

May 2008 to March 2009

Handled the tasks of planning and designing machines, tools, engines and other mechanical equipment

Transferred two dimensional AutoCad drawings into three dimensional concepts using Autodesk Inventor with the result being the product prototype

Assembly of the instruction manuals for blower equipment according to type of machine being used

Extensive use of AutoCad to make two dimensional blue print drawings for blowers with the correct skids, bolt hole locations and proper selection of electric motors

Performed the tasks of installing, operating, maintaining, and repairing to ensure smooth functions of blowers and equipment

Activities and Interests

Health & Exercise

Proper nutrition, exercise, interests are in physical and mental conditioning

Machines

Interested in machine design, functions of machine systems and their role in society

Reading

Committed to continuous self-improvement and acquiring knowledge through books and magazines

Languages

Spanish (fluent in reading and writing)

English

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