Customer Certified

Richard Andrew Szasz ***** Madison Rd. Middlefield OH 44062

1-440-***-**** (cell) *******@*****.*** (email)

Education

Bachelor of Arts May, 2015 Major: Psychology

Hiram College, Hiram, OH GPA: 3.09 Major GPA: 3.29 Work Experience

Associate June 21st 2010

ENW Enterprises/Sears Hometown Store – Middlefield, OH

* Established positive customer relations leading to repeat business

* Addressed customer complaints and inquiries regularly Youth Care Worker October 20th 2015

Geauga Youth Center- Chardon, OH

* Direct supervision of and involvement with at risk and/ or traumatized adolescents

* Administered medications and monitored morning routines of residents

* Participated in staff meetings to discuss progress and areas needing improvement within residents as well as GYC future intakes and planning

* Enforced and administered punitive action upon residents whom violated GYC rules

* Familiar with handling crisis situations and de-escalation techniques

* CPR certified

* Trained in supervision of drug screening procedures Housing Specialist July 15th 2015

Next Step Program – Middlefield, OH

* Initiate group discussions with victimized young adults between the ages of 18 to 23

* Form intrapersonal communications with residents of program

* Responsible for locations of residents and guests within the home Psychology Student Spring 2012 – May 16th 2015

Hiram College Psychology Department – Hiram, OH

* Organized surveys that went beyond the campus involving residents of neighboring towns

* Researched effective methods of guidance and career counseling for Junior and Senior projects

* Experienced in counseling methods and practices including positive counseling practices and counseling along a set curriculum

* Operationalized many potential theories into testable hypotheses

* Presented findings in psychology undergraduate conference

* Proposed career counseling experiment to Psychology board sampling from Hiram population

* Proficient in testing survey results on SPSS program and experienced with computer software Chauffer June 27th 2014 – May 16th 2014

Hiram College 15 Passenger Van Certified

* Transported various student groups and organizations to multiple destinations

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