Customer Service Sales Representative

William Daniels

Marketing & Outreach & Certifications Nonprofit, Conferences, Fundraising,

Management

Albany, NY

**********@***.*** - 518-***-****

To obtain a position with a growing organization that will utilize my knowledge of marketing, advertising and extensive customer service abilities that will help advance the lives of those in need of substance abuse prevention/treatment, as well as those in mental health recovery and all people with disadvantages, chronic disease etc.. I am entertaining all Marketing positions that utilize past employment background at this time. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

LinkedIN profile >> https://www.linkedin.com/in/williamgdaniels6 LinkedIN profile >> https://www.linkedin.com/in/williamgdaniels6 - December 2015 to January 2016 NYS - NY Certification Board Outreach Representative Alcoholism and Substance Abuse Providers - 2012 to 2015

• Managed Outreach and support for peer consumers and providers.

• Facilitated Conferences and managed/scheduled training seminars.

• Expedited and processed candidates for certification.

• Furthered Public Policy for substance abusers, i.e. reach out to more of the community of providers. Regional Outside Sales Representative

ADT - 2009 to 2010

Promoted security systems to small/medium size business. Regional Outside Sales Representative

BJ's Wholesale Club - 2007 to 2009

• Increased sales to Restaurants and Mini Marts.

• Called small business and promoted the company with their employees.

• Participated in training videos for store employees. Regional Sales Representative / NY State

Charles M. Daniels & Assoc - 1994 to 2005

• We represented several Industrial and Security/Traffic product lines.

• Increased revenue for designated product lines.

• Suggested and brought on complimentary product lines.

• Managed Albany Office - customer service, data base entry, cold calls, etc. General Sales & Store Manager

Ruby Gordon Furniture - 1990 to 1994

• Supervised opening of new discount store location.

• Hired, trained, scheduled and evaluated employees.

• Provided Customer service

• Tracked inventory

General Manager and Assistant to Buyer

Riders Unclaimed Freight - 1985 to 1990

• Supervised entire store including 15 employees.

• My responsibilities included hiring, training, scheduling and evaluations.

• Functions included buying merchandise, advertising, customer service etc. EDUCATION

A.A.S in Humanities & Social Sciences

Hudson Valley Community College - Troy, NY

2016

SKILLS

Computer Skills (10+ years), People Skills (10+ years), Marketing (10+ years), nonprofit (3 years), Management Skills (10+ years), Certification (3 years), civil rights social justice (10+ years), Mental Health

(5 years)

LINKS

https://www.linkedin.com/in/williamgdaniels6

AWARDS

Volunteering role Meeting Facilitator Edit volunteering organizationSt Peters Detox April 2014 Social Services volunteering description AA Meeting to Detox Unit CERTIFICATIONS

Volunteering role Facilatate calls volunteering organization AA Call Center July 2012 Education Volunteering Alcoholics Anonymous

GROUPS

Volunteering role Assisted in food pantry, Organized clothing etc Organization Trinity Alliance February 2010 Social Services

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