Rhonda Sparks
Lufkin, Texas 75901
Cell: 936-***-****
Home: 936-***-****
****************@*****.***
Objective
Seeking a challenging position as a Front Desk Scheduler/Receptionist
Highlights
Proficient in the use of various software packages including Microsoft Office.
Can work within a set budget and meet or exceed expectations.
Demonstrate accuracy, attention to detail and ability to work well in team environment.
Assertive, self-motivated, goal-oriented, can maintain confidentiality, organized and efficient.
Able to work independently, can multi task and interact effectively with individuals of all levels.
Excellent communication, patience and office/clerical skills.
5+ yrs. experience working with the public and the ability to gain a rapport with others.
Professional Experience
Deli, 05/2015 - Present
Brookshire Brothers – Lufkin, TX
Patience w/ friendly customers service (great service beats fast service) and co-workers
Meat & Cheese slicer
Scheduling to make sure shift is covered/fully staff
Marketing special products to consumers & businesses
Budgeting, ordering products and quality control
Maintaining OSHA rules & regulations
Handling employees concerns/problems within the department
RESUME’ – Rhonda Sparks
Page 2
Professional Experience continued
Activity Director, 03/2011 - 03/2012
Corrigan LTC Nursing & Rehab Center - Corrigan, TX
Interview patients to complete documents, case histories, Care Plans, or forms, such as intake or insurance forms (Medicare & Medicaid).
Implemented marketing strategies for marketing B2B and B2C.
Proficient with personal computers, data entry, graphics & drawing software, spreadsheet etc.
Initiated public relations programs in order to promote community support for organization objective.
Planned activity programs that meet the individual and collective needs of the resident.
Facilitator for the Alzheimer’s Association, maintain HIPPA Rules & Regulations.
Contract Phlebotomist, 03/2009 - 05/2011
US Probation Department – Lufkin, TX
Verified and recorded identity of patient and donor into computer.
Assembled tourniquet, needles, disposable containers for needles and tubes.
Maintain confidentiality of all patients’ information.
Successfully handled and transported DNA specimens.
Executed daily operations of a Phlebotomist.
Conversed with patient to allay fear of procedure.
Phlebotomist/Patient Care Tech, 07/2009 - 10/2010
DCI #155 - Nacogdoches, TX
Assessing pre & post wts & treatments, cannulating fistulas and grafts, recording vital signs, collecting and processing lab.
Setting up machines, proper use of PPE and sterilizations.
Verified and recorded identity of patient and donor into computer.
Maintain confidentiality of all patients’ information.
Executed daily operation of a Phlebotomist.
Conversed with patient to allay fear of “bottoming out” on machine.
RESUME’ – Rhonda Sparks
Page 3
Professional Experience continued
Stat/Route Tech Phlebotomist, 06/2007 - 02/2009
Medstaff Services (ProLab) - Houston, TX
Drawing blood by means of venipuncture, collect UA (UA 4 dip, UA 10 dip), stool cultures, Pap's & tissues from patients,
Executing daily operations of a Route & Stat Tech for the East Texas Region covering
Verified & record identity of patients into computer and centrifuging specimens.
Successfully transporting all specimens and biohazard materials
Checking all specimens in at the lab.
Maintain mileage sheet and Stat sheets.
Education and Training
2014 Colorado Technical University – Colorado Springs, CO
Bachelor of Science in Business Administration w/ concentration in Health Care Management
Expected Graduation 06/2016
2011 Angelina Community College - Lufkin, TX, USA
Certification Activity Director
2007 Angelina Community College - Lufkin, TX, USA
Certification Phlebotomy
American Society of Phlebotomy Technicians
2003 Central Texas College - Killeen, TX, USA
Associate of Arts General Studies
Minor in Graphic Arts & Printing
Community Service
Founder of "Women Working Together Outreach Ministries". Working with At-Risk children and adolescents with behavioral problems. Motto: I am responsible when someone somewhere needs help.
Participant of Christian Women’s Job Corps
References
LaVel Tukes Pastor
Westside Church of Christ
Jasper, Texas
Dr. Dolamu Sokunbi Nephrologist – MD
Dialysis Clinic Inc.
Nacogdoches, Texas
Napoleon Shaw Administrator
Hospice in The Pines
Lufkin, Texas
Peggy Drewery Instructor/Social Worker
Angelina Community College
Lufkin, Texas
Eddie Upshaw Retired Constable
Nacogdoches Sheriff Office
Nacogdoches, Texas
Anita Wright Program Coordinator
Christian Women’s Job Corps
Nacogdoches, Texas
Teresa Stribling Receptionist
Dr. Evan Office
Lufkin, Texas