Sales Representative Microsoft Office

Michael Nunoo

**** ***** ***** ****** - **********, NC 27545 ********@*****.*** - 919-***-****

Objective: To build a long-term career within a company with an opportunity for career growth

SKILLS & ABILITIES

A+ certification

Proficient Computer Skills

Software/hardware troubleshooting

Microsoft Office suite (Word, Access, Excel, Outlook)

Work Experience

Help Desk Support Specialist: UNC Hospital - Chapel Hill, NC

First line of contact in a high volume call center setting

Created incident tickets originating from phone calls, faxes, and emails

Created users and reset passwords using Active Directory

experience troubleshooting all types of hardware, software, and connectivity issues

Merchant Mariner: Abdon Callie Offshore – Golden Meadow, Louisiana

Oil Drilling Rig and deck hand rigger.

Paint, chip, and grind

Gally hand

Installed air condition unit in buildings

Repaired and laid flexs

Equipment Deliver Technician: Hill- Rom Wake Med- Raleigh, NC

Deliver hospital equipment to patients rooms

Troubleshot and repaired equipment when necessary

Computer Consultant: Retro Technologies- Betsville, Maryland

Assisted company with computer repairs, installations, and sales.

Tasks included: installing Microsoft Windows, Virus removal, changing LCDs, and replacing mother boards and hard drives.

Inventory Specialist: Rigs – Raleigh, NC

Checked quantities of retail items in store and confirmed prices.

Computer Technician: IBM – Morrisville, NC

Assembled, installed, and repaired computers

Troubleshot equipment in a desk side support environment

Sales Representative: Allen Distribution Co - Raleigh, NC

Traveled with a team to assist the demonstration and sale of company product

Education:

Computer Engineering: Wake Technical Community College

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