Project Manager Information Technology

P E R R Y R I O S

***** ****** **** ******, ** 80138 303-***-****

SUMMARY OF QUALIFICATIONS

With more than a decade of successful experience in the Telecommunications and Information Technology industry as a Leader and Manager in both the private and government sectors. Extensive experience in project management of large to small scale Information Technology/Telecommunications Infrastructure projects with budgets from several hundred thousand to multi-million dollars. Provide the leadership and supervision to teams that were dispersed locally and nationally throughout the United States for major projects using the PMBOK methodology (initiating, planning, executing, monitoring & controlling and closing.

Worked as a Sr. Project Manager on several projects for the City and County of Denver’s 911 Communication Center. The projects consisted of public safety NGEN 911 Solution PBX Upgrade and a Reverse 911 solution for a Citizen Emergency Notification System and SMART911 for a Citizen Safety Profile. Managed a Cloud Based Work Force Management Upgrade project that interfaced with the Vesta PBX Upgrade. Utilized Service Now (PPM) and other tools to manage my projects and MS Project and Microsoft tools for these public safety projects.

Served as a Sr. Program/Project Manager for a state that was awarded BTOP Stimulus Funding for the deployment of a Broadband middle mile Infrastructure for the state, which consists of Towers, Fiber, and Wireless components. As part of this project and part of the grant there are community anchor locations identified such as schools, 9-1-1 centers (public safety), universities, telemedicine (i.e. hospitals), economic development organizations, libraries, jails/correctional centers.

Served as the Sr. Project Management Leader for the infrastructure/migration of Wachovia Bank in the North Carolina area with a user population of over 8500 both domestic and international. Migrating the environment of Windows NT 4.0, Novell, and Groupwise to a Windows 2003, Windows XP, and Active Directory environment

Served as the Sr. Project Management Leader for the infrastructure/migration of USDA agencies in the Washington, DC area with an end-user population of over 5500 locally and over 50,000 nationally. Patch management and security policies and procedures, migrating the environment of Windows NT 4.0, Novell, and Groupwise to a Windows 2003, Windows XP, and Active Directory environment. Utilized MS Project 2003 to manage project and resources.

Worked in the Project Controls Division as a Sr. Project Manager/Project Controls team member. Current job functions include Cost & Revenue Accounting, Project Cost Accounting, Contract Management, Project Controls Process owner, Project Management (PMI Methodology)

Part of the “Internal Audit” team for US West, Inc. working on the following:

Financial Audits (using data analysis tools and reports)

Corporate Intelligence (using data analysis tools and reports)

IT Audits (using data analysis tools and reports)

Developing “Formal Work Papers”

Working with Corporate Attorneys & Litigation

Experience in the project management of the remediation of AIX and Wintel environments in enterprise solutions

Experience with Image Creation software and distribution during XP rollout

Experience with Active Directory Structure, Group Policy and login scripts

Experience managing a 24x7x365 enterprise environment

Review and make recommendations for improvements to an organization’s operational Information Technology efforts for efficiency and scalable

Develop Information Technology security policies and procedures that protection the organization’s assets and provides for a secure and safe IT environment

Provide the leadership of a team in the development of the IT strategic business plan

Technical overview and writer for Request-For-Proposals (total RFx-process) from government and private sectors

Coordinate and manage the Integration, maintenance, and support of an organization’s Telecommunications and IT topology and architecture and all its’ components as it pertains to the acquisition and management of resources

Currently utilizing the “Project Management Body of Knowledge” (PMBOK) methodology for managing technology projects, while approved by PMI for Certification in May 2008

Participated in “Certified Information System Security Professional” (CISSP) training and certification process

Sr. Program Manager and Contracting Officer’s Technical Representative (COTR) on major organizational projects for the acquisition and negotiation of contracts

EDUCATION

Master of Business Administration Degree, anticipated graduation 2008

Regis University, Denver, CO…Maintaining 4.0 GPA while giving 120%

Bachelor of Science Degree, Computer Information Systems, 1988

American University, Rapid City, SD

Bachelor of Arts Degree, Business Administration, 1988

American University, Rapid City, SD

EMPLOYMENT EXPERIENCE

Denver 911 Communications Center Projects, March 2014 – February 2016

(Contract – City & County of Denver) – Sr. Project Manager

Worked as a Sr. Project Manager for the City and County of Denver’s Project Management Office (PMO) and assigned to the 911 Communications Center to manage several public safety projects. Worked within the guidelines and standards of the PMO with minimal supervision and attended regular PMO project status meetings. The projects consisted of a NGEN 911 Solution PBX Upgrade and a Reverse 911 solution for a Citizen Emergency Notification System and SMART911 for a Citizen Safety Profile and Cloud Based Work Force Management Upgrade. Responsibilities included a full range of project management programmatic, technical and administrative tasks that support procurement (i.e. RFP), planning, contracting, oversight, vendor management, evaluation and project management life cycle (PMBOK). Worked with cross functional teams throughout the organization and third party vendors. Utilized Service Now (PPM) and other tools to manage my projects and MS Project and Microsoft tools for these public safety projects.

Transition & Transformation Project, October 2013 – February 2014

(Contract – Artech Info. Inc. – IBM Client) – Sr. Project Manager

Served as a Sr. Project Manager for an IBM customer on the east coast as a consultant for Artech Info. Inc. and the project consisted of the transition and transformation activities of an IBM client’s technology infrastructure. The coordination of all activities necessary to ensure that operational responsibility for the services is successfully transitioned to IBM, the service provider. Some of the activities in this project consisted of the transition of former customer employees to IBM employees, IT operational infrastructure support, the development of an Integrated Plan that included the activities, responsibilities, dependencies, and timelines, work streams, and readiness activities necessary to ensure the transition and transformation to IBM. Responsibilities include a full range of programmatic, technical and administrative tasks that support procurement, planning, contracting, oversight, evaluation and project management life cycle (PMBOK).

BTOP Broadband Infrastructure Project, August 2010 – August 2013

(Contract - State of West Virginia) – Sr. Program/Project Manager

Worked as a Sr. Program/Project Manager for the State of West Virginia that was awarded BTOP Stimulus Funding for the deployment of a Broadband Middle Mile Infrastructure, which consisted of Towers, Fiber, and Wireless components throughout the entire state. As part of this project and part of the grant there are community anchor locations identified such as schools, 9-1-1 centers (public safety), universities, telemedicine (i.e. hospitals), economic development organizations, libraries, jails/correctional centers. Currently working with state executive administrative staff, vendors, state employees and other contractors. Responsibilities include a full range of programmatic, technical and administrative tasks that support procurement, planning, contracting, oversight, evaluation and project management life cycle (PMBOK).

Contract Employment, June 2009 – July 2010

(Worked on several contracts during this time) – Sr. Project Manager

Worked on several short-term contracts during this time period from June 2009 to July 2010. I worked as a Sr. Business Analyst for a public safety organization and worked as a Sr. Project Manager for a software deployment company with a public safety contract in California. I also collected unemployment during this recession period.

APEX System, Inc., May 2008 – May 2009

(Contract – First Data Corporation) – Sr. Project Manager

Currently managing and leading multiple project teams that are both virtual and national as a Sr. Project Manager for First Data Corporation managing their Small Site Acquisitions (data center consolidations) and Enterprise Active Directory Migration projects. Part of this project is the server platform build outs for environments such as AIX and Wintel Virtualization (VMware) and other components with the data center consolidation efforts. Working within a Microsoft Project Server environment and the Project Management Office utilizing the newest version of Microsoft Project 2007 and the collaborative tools required to manage the teams. Leading and scheduling project meetings and providing meeting minutes and project status reports based on the communication plan. Managing the projects using the PMBOK methodology’s five phase areas, which are Initiate, Planning, Execute, Monitor and Control and Closing. Coordinate and track activities of Network Systems Engineers, Systems Administers, Active Directory Engineers, Design Architects, Helpdesk Personal, Information Security Engineers, Messaging, Hardware and Software Vendors, Project Dependencies, and other project related activities and skill sets.

City of Aurora, June 2007 – May 2008

(Sr. Project Manager, Public Safety Division)

Leading and managing project teams for the Division of Public Safety that includes the Aurora Police Department and other public safety organizations within the City of Aurora. Lead the efforts for Public Safety projects that included law enforcement data sharing statewide efforts, team management, high-level security encryption, security policies and procedures regulated by local and federal government regulations. The projects range from several hundred thousand to multi-million dollars and implemented the latest technology.

Provided the project leadership and expertise for a major law enforcement data sharing effort throughout the State of Colorado. This project included police and sheriff agencies throughout the state with a count of more than 10,000 sworn officers. This project went through the project life cycle of Initiating, Planning, Executing, Monitoring & Controlling, and Closing. Utilized the PMBOK methodology for the project and waterfall software development methodology for custom revisions to the application. Worked on a project to install and deploy Enterprise Project Management (EPM) – MS Project Server 2007 and all its components with the initial deployment in the IT division to manage projects and resources.

Projects include:

Law enforcement data sharing (common tool for data sharing)

In Car Video (install cameras in police vehicles)

Digital Media Management & Retention

Automated Accident Reporting

Online Crime Reporting

Merlin International, Inc., August 2006 – February 2007

Sr. Project Manager/Project Controls

Worked as a Sr. Project Manager/Project Controls for a local company in the Denver Metro area in the Project Controls Division.

Project Management (PMI Methodology)

Cost and Revenue Accounting

Project Cost Accounting

Contract Management (Federal Government & Commercial)

CMMI Process Owner for PG3 (Project Management, Project Controls, Measurement & Analysis)

Work with Finance and Professional Services Divisions

Artech Info, Inc. Sr. Project Manager, October 2005 – May 2006

Served as a Sr. Project Manager/Deployment Manager for an IBM customer on the east coast as a consultant.

Migrating a user population of 7500 users to a Windows XP and 2003 environment for IBM Customer on the east coast involving patch management and security implementations

Wachovia Bank project included migrating 8500 domestic and international users from a Windows NT environment to a Windows 2003, Windows XP, Exchange 2000 and Active Directory environment involving path management and security implementations

Responsibilities included:

design and implement a network infrastructure that would support the new environment

identify procedures to repair and maintain an Active Directory structure, deploy policies and software, replication of data, develop Disaster Recovery Plan and Procedures, DNS, WINS and enforce security requirements

lead the efforts to implement patch management and security policies and procedures

worked with the project team to install, configure and maintain the client and server operating systems, ensure server security and support local and remote users.

Data Mine, Inc., March 2005 – October 2005

Sr. Project Manager/IT Consultant

Served as a Sr. Project/IT Consultant for a company on the east coast as an independent consultant. Lead and Supervised a team in the operations area of the Information Technology organization (LAN/WAN) that is tasked to develop and implement automated software process tools/solutions to improve productivity, customer service, efficiency and cost effectiveness corporate wide.

Worked on several projects that included infrastructure and software solution implementations for customers throughout the United States

Implemented Ecommerce solutions for Data Mine that would enable the organization to increase revenue and the customer experience

Utilized Waterfall methodology for application development

Natural Resources Conservation Service, May 2003 –January 2005

(IT Manager, GS-2210-14, Washington, DC)

Served in an “IT Management” position for USDA/NRCS in Washington, DC for a division responsible for technical support to an end-user population of 6000, which include the implementation of patch management and security policies and procedures. The team consists of government and contract information technology specialists with skill sets that range from Sr. Network/Systems Engineers to Sr. Computer Analysts that serve as helpdesk technicians. I also participated as part of a national migration team that was tasked to move 50,000 plus users from Windows NT 4.x to a Windows 2003 environment.

Managed projects that implemented security software solutions for patch management, security encryption, solutions and policies and procedures that included Homeland Security on-site locations in West Virginia with data replication

As Sr. Project Manager for USDA/NRCS. I was tasked to move 5500 plus users from a Windows NT 4.x environment to a Windows 2003 environment in an Active Directory environment

Saved the agency over $1million dollars in the first year of operations through streamlining processes that increased efficiency in human capital and technology.

Provide management of 24x7x365 enterprise environment

Managed projects that encompass; PC Deployment, Migration, Homeland Security, Network Intrusions (i.e. viruses) and the development of business rules and administration and the relationships between all the business units within the organization.

City and County of Denver, August 2001 – May 2003

(Sr. Project Manager, Department of Safety)

Leading and managing teams for the Department of Safety that includes the Denver Police, Fire, EMS, and Sheriff’s Departments. Lead the efforts for Department of Safety projects that included team management, high-level security encryption, security policies and procedures regulated by local and federal government regulations. The project range from several hundred thousand to multi-million dollars and implements the latest technology.

Provided the leadership and expertise of a Business Process Management (BPM) effort for the Denver Police and Sheriff Departments and in the streamlining of the Police Sheriff General Manuals

Projects include:

Multi Agency Computer-Aided Dispatch System for 911 Communications Call Ctr.

Police Records Management System (RMS)

Sheriff’s Jail Management System (JMS)

Wireless Technology (i.e. EDACS, CDPD)

Sr. IT/Telecom Consultant, July 2000 – August 2001

Lead and Supervised a team in the operations area of the Information Technology organization (LAN/WAN) that is tasked to develop and implement automated software process tools/solutions to improve productivity, customer service, efficiency and cost effectiveness corporate wide.

Worked with senior management team developing the Year 2001 Strategic Sales, Marketing and Business Plan

Lead the effort on an E-Commerce and ERP software development effort that will directly affect the way the company is doing business today as it relates to B2B business.

Lead the effort in identifying the business processes, operations, and working with the business units to create/change business processes that will bring positive change to the organization and position the company for the future

Saved the company hundreds of thousands of dollars through identifying efficiencies in proposals and business processes.

U S WEST, Inc., June 1998 – July 2000

September 1999 – July 2000 (Sr. Program Manager)

Part of a leadership team in the Operations Effectiveness organization that was tasked to develop and implement automated software process tools/solutions to improve productivity, customer service (Call Ctr.), efficiency and cost effectiveness corporate wide.

Responsibilities included:

Gather functional/technical requirements from cross-functional teams throughout the 14 state region

Prepare documents identifying functional/technical requirements

Facilitate requirements meeting and document and prepare appropriate documentation

Identify technical solution and vendor management

June 1998 – September 1999 (Manager-Audit Services)

Actively participates on multi-disciplined teams to address the operating and financial risks of the corporation utilizing a risk-based internal audit approach. Provide assistance to all aspects of the business through assessment of current situation and identification of recommendations including:

business control improvements and expense reductions

revenue assurance

Year 2000 Readiness

Effectively managed executive communication required to successfully present the audit findings to the U S WEST Leadership Team

Greenbar Corporation, May 1997 – June 1998

(Director of Technical Services & Served as Sr. Project Manager for the Denver Summit of the Eight)

Responsible for the leadership, support and supervision of the staff and the implementation for the Plan of Action for the U.S. Department of State and the General Services Administration in support of Denver Summit of the Eight.

Managed a team of 15 to 25 Greenbar technicians in cooperation with State Department and GSA personnel and in accordance with the Plan of Action

Effectively provided the leadership and management for the Summit’s headquarters and remote sites located throughout the Denver Metropolitan area

Developed and implemented Information Technology operational standards and procedures for the world leaders and their staffs

Managed helpdesk technicians and Sr. Network /System Engineers in a Windows and Lotus Notes environment with user population dispersed throughout the Denver Metro area

Natural Resources Conservation Service, April 1992 -May 1997

Natural Resources Conservation Service, Jan 1997-May 1997 (IT Specialist)

Provided high-level technical expertise in the area of telecommunications and information technology to the New Mexico State office and all of the State’s field offices. Managed NRCS New Mexico’s telecommunications and information technology (LAN/WAN) standards to ensure they were within the federal guidelines. Worked with managers and field office staff to recommend actions to improve their state-of-the-art technology.

Natural Resources Conservation Service, October 1995-Jan 1997

(Project Manager and Team Leader)

Successfully provided the expertise as Program Manager and Contracting Officer’s Technical Representative with the following responsibilities:

Development of project scope definitions, identification of team members, task assignment, verification of deliverables and monitoring success measurements

Implementation of an Information Technology (LAN/WAN) effort at National Headquarters in Washington, DC

Participated in periodic In-Progress Reviews to discuss contract execution issues and concerns; progress to date; schedule revisions; task redirection as deemed necessary; contractor obligations; and adherence to the milestones set forth in the project plan

Delegated activities to contract staff team in cooperation with the contract project manager and five government staff providing support for the effort. Responsible for ensuring those contractual obligations were delivered on schedule to the government and that the milestones set forth in the project plan were met.

Natural Resources Conservation Service, August 1994-October 1995 (Special Projects Manager)

Instrumental in supporting the Office of the Senior Information Resources Management Official, at the executive management level. Provided expert knowledge in the development and management of complicated, integrated, mechanized projects. As Special Projects Manager, I provided assistance in the development of strategic planning, benchmarking, competitive analysis, long range plans, and the identification of projects required to meet strategic goals.

Provided the leadership and management required to successfully, lead a team with the responsibilities of procedural development and implementation, operations management, financial analysis, budgeting, and human resource management

Successfully represented NRCS in partnership among three USDA agencies in order to coordinate Info Share projects (i.e., IT Support Services, LAN/WAN, Reorganization efforts)

Assisted in the development of resource management-staffing plans in accordance with the Reorganization Act of 1994. Effectively communicated change management efforts to USDA agencies and other interested government entities.

Previous positions held include:

USDA/NRCS, Info Share Project Manager, Fort Collins, CO 1/94-8/94

USDA/NRCS, Computer Systems Analyst, Fort Collins, CO 6/93-1/94

USDA/NRCS, Sr. Network/Systems Engineer, Fort Collins, CO 1/92-6/93

Advanced Data Concepts, Sr. UNIX Administrator, Fort Collins, CO 01/91-01/92

Genesis Data Systems, IT/UNIX Customer Admin. Support, Denver, CO 05/90-12/90

Electronic Data Systems Corp. (EDS), Systems Engineer, Warren, MI 12/88-4/90

SPECIAL SKILLS, ACCOMPLISHMENTS, & AWARDS

Saved my agency over $1Million in operational cost within first year of operations

Made “Honorary Deputy Sheriff” for the City and County of Denver

Received a grade in-step increase within 5 months for developing cost savings policies and procedures for the IT organization in Washington, D. C.

Received Recognition Awards for Outstanding performance within three months at Operations Effectiveness, U S WEST in 1999

Received Recognition Awards for Outstanding performance within six months at Audit Services, U S WEST in 1998

Outstanding Performance Appraisals during my career with NRCS for 1993, 1994, 1995, 1996

Outstanding Recognition Award for the leadership and management required for the Information Technology (LAN/WAN) effort in Fort Collins, Colorado for USDA, NRCS

Outstanding Recognition Award as Program Manager and Contracting Officer’s Technical Representative for USDA/NRCS’ National Headquarters Information Technology Implementation and Support Services Project in Washington, DC

Receive Outstanding Recognition from the U.S. Department of State, General Services Administration, and White House Personnel for the Denver Summit of the Eight

Received Outstanding Performance Award of a 15% increase in salary for my performance from Electronic Data Systems within one year as a Systems Engineer

Technology Environment Experience:

Windows 2003 Active Directory Infrastructure in an Enterprise Environment

Wintel Virtualization (VMware), Windows 95, 98, 2000, 2003, NT 4.x, XP, Exchange 5.5 & 2000

Waterfall Methodology

Oracle, SQL, MSAccess

TCP/IP, SMTP

UNIX AIX, PERL, SHELL Scripts, HP, SUN, SCO, Open Server, Sr. UNIX Administrator/Engineer

IPX/SPX, NETWARE 3.x & 4.X, (past certifications-CNA, CNE)

OS/2, Connection Server, GroupWise, Directory Services

C, C++, Visual Basic,

HTML, XML, EDI

MAC, AppleTalk

Complete Microsoft Suite (word, excel, project management, etc…)

Data analysis, Data Conversion, Quality Assurance, Testing Plans

MiddleWare (ODBC, CORBA, MOM)

Cisco, 3Com-10/100 (LAN,MAN,WAN,VPN)

Firewalls (Watch guard Firebox II)

Client/Server, Thin Client Architecture

xDSL, MTU, DSLAM, Dial-Up, T1 (Burstable, Fractional)

Process Modeling (Visio)

ERP (Sterling Commerce, Great Plains-Solomon IV, Accounting)

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