Customer service learning professional

VALERIE R. TAYLOR

**** **** **** *********, *******, GA 30106

********@*****.*** 678-***-****

OBJECTIVE

The opportunity to join a growing organization that has a need for a seasoned professional in the Apartment Industry.

SKILLS & ABILITIES

Top Leasing Professional for consecutive years, strong customer service skills, excellent organization skills, dedicated and dependable.

EXPERIENCE

LINCOLN PROPERTY COMPANY

2-2006 TO 7-2015

Assistant Manager/Leasing Manager/Turnkey Manager

Worked at multiple communities during my 9 years and in different positions. Experienced as an Assistant Manager, Leasing Manager and Turnkey Manager. Worked on both large and small communities with the largest being 680 units. Responsible for showing and touring the community to prospective residents, providing excellent customer service to both prospective, current residents and vendors coming into the community. Walk and complete move out inspections and schedule painting, cleaning, and overall turn of each unit vacated making sure it is rent ready for the next resident. Managed and trained new leasing agents coming into the property/company.

BENCHMARK PROPERTIES

12-2004 TO 11-2006

Assistant Manager

Assisted the Property Manager with collection of rent, leasing apartments, walking units to ensure they are made ready for new residents. Walked units when vacated and scheduled painting, cleaning and overall turn for to prepare the apartment for the future resident.

HMI SOLUTIONS

3-2001 TO 11-2004

Property Manager

Managed 260 unit community of one, two and three bedroom apartments. Managed both the financial of both receivables and payables, hired and supervised the leasing and maintenance team. Ensured apartments were turned properly and work orders were completed in a timely and professional manner. Provided weekly and monthly reporting to Regional Management and or Owners.

EDUCATION

ROOSEVELT HIGH SCHOOL

HIGH SCHOOL DIPLOMA

COMPUTER SKILLS

Yardi, AMSI, Microsoft Office, Social Media

REFERENCES

Available upon request

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