Quality Engineer/Manager/Metallurgist

Maria Andrea Apo

**** ****** **. ******** ** ****5

Cell: 312-***-****

E-mail: ******@*****.***

CAREER OBJECTIVE

Utilize my education, work ethic, analytical, technical skills, and experience in manufacturing & quality field for achievements in an engineering position in lean manufacturing.

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Process Engineer

AM General Mishawaka ( Automotive) 2015/7-2015/10

Contract for pre launch automotive production

Investigate process/product problems auditing, working in conjunction with team leader and operators.

Develop systems to improve process capability. Identify process characteristics and their required control limits with respect to safety/ergonomics, quality, efficiency and cost effectiveness.

Manage process continuous improvement, process modification and cost improvements.

Evaluate work station lay outs ( 5S), ensure the optimal condition of equipment and process. Evaluation of standard time with empiric data, make improvements.

Assist in closing concerns /containments generated from AM General auditing teams.

Assist in training for assembly team members, team leaders and group leaders on process changes.

Evaluate alternative production process and assess stability.( MSTP in Automotive Industry.)

Quality Assurance Specialist 2013/9-2015/3

Metallurgist

DeCardy Die Casting

Support the Plant comprehensive Quality Systems strategy that ensures casting products meets quality, cost, safety, and delivery on time.

Document control. Review and approve new/changed specifications (ECR) and ensures implementation of required changes in the plant.

Manage the new product implementation through APQP, FMEA, PPAP processes and PSW submission .

Assist sales department in quotation of new products.

Maintain customer relationships through joint resolution of issues.

Respond to customers in timely manner for modification, complaints, containment /RMA requests and provide debit memos.

Identifies improvement opportunities through customer feedback and through programs driven by the business.

Troubleshoot manufacturing problems & root cause analysis.

Improve casting profitability, reviewing the process, refine manufacturing work instructions, reduce reworking.

Investigate product quality problems together with technicians, determine root cause, gather and analyze data and implement corrective action to reduce and eliminate causes .

Disposition as part of the MRB team, customer returns (reworked) and internal reports .

Develop reviews and revises metrics / measurements that monitor key plant quality control points.

Approve quality for FPI/ check quality on the production floor daily IPIR.

Assist Quality in projects such as, document control, control plan modification, updates of procedures, resolving quality issues utilizing continuous improvement techniques.

Coach plant personnel on the use of quality systems to achieve plant quality goals.

Train and supervise quality inspectors, operators.

Insures Lab Equipment calibration schedules and maintenance (preventive and corrective) are maintained.

Quality Technician 2011/8-2013/5 Contract

Packaging Company

Perform analysis tests on raw material/ WIP/ finished products, recording results, compared with technical product specification and customer requirements.

Train operators to follow SOPs for each line and complete SPC charts for the process.

Quarantine defective products, reworked scrap, recorded data, and worked with shift supervisor for quality improvements using quality tools and techniques.

Loge and maintain list of customer complaint issues.

Respond to customers with CAPA/ 8 D report and followed through until defect was corrected.

Quality Engineer 1985 – 2005

Fasteners & Bearings Group, Brasov, Romania

Lean Manufacture for the automotive industry.

Manage Quality Staff of 7 Quality Inspectors.

Conduct metallurgical evaluation of incoming materials, interpret customer quality clause requirements, completed NCRs, and followed ECR's review for completeness.

Develop procedures for inspecting, testing and evaluating incoming products.

Perform internal and external process audits & products audits .

Maintain quality assurance operations by following quality assurance policies and procedures;

Support customers complaints, CPA - respond with 8'D /FEMA .

Manage quality metrics data and publish accordingly for company-wide quality performance levels.

Provide quality training, reducing scrap and improving cycle time.

Support Lean production and achieved with teamwork "TUV" certification and DIN EN ISO 9001-2000, for 3 years which increased export production in Europe an average of 15% per year.

EDUCATION:

BSM -Major in Metallurgy

Competent with metallurgical engineering concepts and metal work processes (forming, tooling, heat treatment, plaiting, testing quality, NDT process/ techniques ). Metallographic sample evaluation.

Proficient with Document Control, APQP and PPAP documentation and PSW submission

Strong working knowledge and quality experience in Lean Manufacturing/Automotive Industry.

Familiar with quality improvement tools and techniques such as Control Charts, Capability Analysis, Lean, Six Sigma (5 Why’s, FMEA, PDCA, Poke Yoke)

Expertise with ISO9001:2000 and/or ISO/TS16949:2002 / Quality system requirements.

Perform internal and external process/product audits reports.

Excellent working knowledge of basic measurement techniques, blue print reading GD&T.

Understand and apply safety regulations on production.

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