Insurance Sales Representative

Michael J. Kaefring

Tipton, IA 563-***-****) *.********@***.***

Professional Summary:

Proven insurance knowledge and expertise with over 20 years of experience in the insurance

industry. Extensive claims and field experience in investigating, negotiating, and settling of

commercial, home, and auto damages. Established genuine rapport with colleagues and agents

by executing exceptional time management skills and effective communication skills.

Professional Experience:

G4S, Tipton, IA. (January 2012- Present)

Private Investigator

Provide surveillance work to document activities

Evaluate claim liability and obtain facts of the loss

Provide detailed reports regarding surveillance, meetings and interviews

Iowa Mutual Insurance, DeWitt, IA. (April 2008 - July 2011)

Insurance Claims Representative

Investigated, evaluated, and determined liability and coverage

Reviewed auto estimates, settled and handled auto and total loss damages

Scoped, measured, and estimated commercial and property claims

Farm Bureau Financial Services, Tipton, IA. (June 2005 - April, 2008)

Insurance Sales Representative

Self Employed Agent

Prospected and added new clients while providing top notch service to existing customers

Sold multi line insurance including commercial, home, and auto coverage

Determined proper life, health, and disability insurance

Secura Insurance, Tipton, IA. (August 2001 - June 2005)

Handled multi line claims

Researched claim facts and liability

Personally contacted relevant parties and negotiated settlements

Drafted commercial and personal damage estimates

Worked effectively and independently from home residence

Economy/St. Paul/Met Life Insurance Company, Davenport, IA. (June 1989 - August 2001)

(Economy Insurance was purchased by St. Paul and in turn, purchased by Met Life)

Insurance Claims Representative

Began work as an inside adjustor conducting investigations and settling claims by phone while gaining knowledge and perfecting communication skills

Evaluated damages and figured estimates for auto and total loss claims

Negotiated settlements; promoted to outside field adjustor

Received, analyzed, and determined proper coverage on home, farm, auto, and commercial claims

Developed professional reputation while performing duties of well trained adjustor

Gained excellent computer skills

Worked independently from home residence and managed time efficiently

Education:

University of Iowa, Iowa City, IA.

Bachelor of Science Degree in Business and Finance

References Available Upon Request

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