Customer Service Human Resources

**** ******** ***** ****: 513-***-****

Cincinnati, Ohio 45242 Email:*********@*****.***

DIRECTOR OF HUMAN RESOURCES

I have worked extensively in both Financial and HR capacities. I am self motivated and innovative in my approach to my work. I foster teamwork and cohesiveness in a work environment. I am an effective communicator and work quickly and efficiently.

EXPERIENCE

2009 – Present GREENACRES FOUNDATION Cincinnati OH

Director of Finance & Operations (4/2012-Present)

Oversee 12 million dollar budget for one of Ohio’s largest non-profits. In charge of preparing 15 departmental budgets, combining them into one budget to present to Board of Trustees.

Oversee all accounting functions, including Chart of Accounts, journal entries, financial statements and income statements.

Handle all Human Resource functions for 50+ company. Coordinate hiring, terminations, on-boarding, pay increases, benefits and payroll. Handle employee problems and mentoring.

Assisted in creating new organizational structure and hiring to implement said structure.

Oversee Building Management and Estate Management for 600 acre, twelve+ building property.

Oversee Events including Art Show and concert featuring Cincinnati Pops, Opera, Ballet and May Festival Chorus; oversee wedding and gala events.

Human Resources Manager (11/2010-4/2012)

Handled all Human Resources functions including hiring, terminations, on-boarding, pay increases, benefits and payroll.

Created Employee Handbook.

Accountant (part time) (4/2009-11/2011)

Handled all data entry into Quickbooks Pro.

Processed payroll.

Worked with outside benefits organization to improve benefits offerings.

2009 – 2010 PLANET PRODUCTS CORP. Cincinnati OH

CFO (part time)

Stepped in to company who had downsized full-time CFO. Handled all aspects of Accounting, Benefits, Payroll and reporting on part time basis.

Handled depreciation schedules and worked with CPA to gather information for tax returns.

1997-2009 PROFESSIONS, INC. Cincinnati OH Accountant/Benefits Manager

Handled all monthly reporting, payroll, benefits, 401k administration, bill paying, and bank account reconciliations.

Worked extensively with Excel, tracking commissions, production, and various other reporting functions.

Skilled in Quickbooks and Excel and a fast learner of new programs.

Replaced a full time employee and was able to complete work in two days a week.

Streamlined functions, creating many different and complex excel spreadsheets facilitating tracking of multiple layers of information.

Handled all payroll and benefits administration, including interfacing with benefits, 401k and insurance brokers.

Responsible for all confidential personnel and account information.

Excellent at facilitating both interoffice and external relationships.

2002 – 4/2012 CINCINNATI TAEKWONDO CENTER Cincinnati OH

Vice President – Finance

Manage all aspects of the financial operations, including check writing, bank account reconciliation, report creation, bill paying and tailoring of online billing system for monthly student payment.

Interface with students, parents and employees to effectively communicate policies.

Part time, three days/week.

Taekwondo and Self Defense Instructor

Third degree black belt in Taekwondo, and certified in FAST (Adrenaline based self defense training) Basic Self Defense and Groundfighting instruction.

Teach Taekwondo to Adults and Children.

Manage the adult program.

Train Black Belt instructors.

1984 - 1989 IBM

Secretary to the General Manager.

Promoted to Customer Service, selling parts to outside vendors and internal reps.

Promoted to a Customer Service Branch, ordering POS machines and various other customer service jobs for large customers.

EDUCATION

1978 – 1982 WILLIAMS COLLEGE Williamstown, MA

B.A. – Economics

Studied in France Junior year, retain fluency

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