Administrative Assistant Management

LISA SMITH-WILLIAMS

**** **** ****. #*, *******, CA 94606 510-***-**** ***************@*****.***

LEGAL ASSISTANT/ADMINISTRATIVE ASSISTANT PROFESSIONAL

CERTIFICATIONS & COURSEWORK

Supervision & Management - Laney College, October 2014

Paralegal Studies - Merritt College, December 2006

Labor Law Organizing Institute – Laney College, September 1994

PERSONAL PROFILE

I bring over twenty years of professional experience including: business administration, supervision, office management, problem resolution, and team leadership. I excel in organization, interpersonal relations and strategic planning. I am familiar with both state and federal labor laws and regulations. I type 70wpm and transcribe large volumes of dictation. My wide array of skills and expertise would enhance an executive management position.

PRIMARY EXPERIENCE

Client Staff Liaison

Innovation & Team Leadership

Workers’ Compensation Process

Legal Case Management

Preliminary Legal Research

Written/Verbal Communication

Supervision & Management

Special Event Coordination

Administrative Support & Reports

MSWord, Outlook, ProLaw & Powerpoint

EXPERIENCE

Mullen & Filippi, LLP - Oakland, CA April 2007 - Present

Legal Assistant /Scheduling Coordinator

Prepare time sensitive legal documents including Motion to Compel, Memorandum of Points and Authorities, writs, and appellate briefs while maintaining confidentiality

Serve as Client liaison regarding case and file management for ten Workers’ Compensation attorneys averaging 100-120 cases each

Formulated exceptional client relationships through written and verbal communications

Coordinate depositions, evaluations, pleadings, informal settlement consultations and status conferences

Provide a wide range of administrative support for litigation and transactional matters

JT2 Integrated Resources - Oakland, CA Nov. 2004 – Oct. 2006

Claims Administrator

Co-lead strategic meetings with City of Oakland officials regarding logistics of claims

Handled Workers Compensation claims as the first point of contact

Tracked, analyzed and problem solved return to work assignments

Advised injured workers on claim information and processes

Maintained medical status and loss time statistical reports

Merritt College - Oakland, CA March 2002 – June 2004

Facilities Coordinator

Broadened the marketing and promotion strategy to reach new-client contracts

Generated and cultivated ongoing client relationships

Processed check requisitions and purchase orders

Arranged and coordinated special social and athletic events

Service Employees International Union - Oakland, CA Jan. 1993 – Nov. 1999

Administrative Professional

Provided office management and operational support internationally

Trained and directed other support staff

Coordinated travel and conferences for Executive staff

International Longshoreman’s Warehouse Union – San Francisco, CA Jan. 1989 – Dec. 1993

Director of Steno Department

Organized administrative, secretarial and managerial support for various union activities

Managed and interpreted data using specialized stenographic systems

Filing, indexing, and cross-referencing executive board reports

ACCOLADES

Elected to four terms as Chief Justice of the Associated Students of Merritt College, 2002 – 2004

Elected President of Service Employees International Union Staff Union, 1993 – 1999

Worship Leader for Women’s Ministry, 2004 – 2014

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