Sales Medical

Heba Abou Diab

Dubai, Marina

E-mail: ****.****.****@*******.***

Cell: +971*********

Education:

. 2015: DHA ( Dubai health authority) qualified pharmacist

. 2010-2012: university diploma in clinical pharmacy at USJ

(UNIVERSITE ST JOSEPH)

. 2005- 2009: Bachelor's degree of pharmacy at Beirut Arab

University, Beirut, Lebanon (Degree of graduation: A).

. 2003-2004: BAC. II degree in Life Sciences at Le Lycee National,

Bakaata-El-Shouf, Lebanon.

Personal information:

. Status: married

. Date of birth: 03-02-1987

. Nationality: Lebanese

Experience:

January 2016: Inpatient pharmacist trainee at Medeor hospital,

Dubai

October November 2015: medical writer

Raising awareness about diabetes by publishing straight forward patient

focused articles in Dialeb review issues.

December 2010- March 2013: Internship in Inpatient/outpatient (same entity

in Lebanon) hospital pharmacy, Makassed hospital, Beirut Governmental

University hospital, Bahman hospital, Saint Therese Hospital.

I was involved in medication order entry, preparation and delivery, drug

therapy recommendations, drug information consults, therapeutic drug

monitoring recommendations, patient care rounds, management of medical

emergencies, advancement of pharmacy related technology, quality

improvement projects.

Oct 10 -July 2015: hospital line specialist at GlaxoSmithKline

Working on different Therapeutic areas Anti biotic, Anesthesia, anti

coagulant, Prostaglandin in different areas Beirut, Bekaa, Chouf

. Consistent history of sales achievement: 107% in 2012,

108% in 2013 & best achiever of the team in both years.

. Ambitious, highly committed, self directed, looks for

opportunities of growth and active team player.

. Prostavasin Self Training, product information search &

supported the team in knowledge update.

. Fortum Product Slide deck development, approved by

marketing & medical and currently in use.

. Supported my team by being assigned by my manager to

contribute to training the new joiners on Ultiva.

. Developed a strong relation with my customers

. Developed high level of market understanding & analysis

through sales analysis, regular monitoring of stock

movements, prescription trends & competitor activities.

. High adoption of patient focused approach demonstrated in

calls and by winning the Patient Focused Poster

competition as 2nd runner up

. Continuously seek new opportunities for growth in my area

through gaining new accounts, introduction of my

products to hospital formularies ( Ultiva in to the

formulary of 18 OR accounts & 4 ICU accounts) and

expanding on existing accounts

. I successfully prepared & conducted a work shop on the

use of Ultiva in Cardiac surgery that was of added value

for the doctors and the team.

July 2009 - September 2010: community pharmacist at

GRACE PHARMACY (Dekwaneh)

. Dispensing prescriptions and preparations/ mixing of medicine

. Supervising trainee pharmacists

. Consultation with doctors and patients with regards to the

dosage and drug interaction and side effects

. Checking and verifying medicine inventory and re-ordering as

per daily sales

. Registration of control prescriptions

. Promote the pharmacy services (measuring blood pressure for

patients, blood glucose)

. Checking patient profiles, counseling and advising them before

prescribing OTC products.

2008: Hospital pharmacist intern at AinWazein hospital

. checking prescriptions to ensure that there are no errors and that they

are appropriate and safe for the individual patient;

. providing advice on the dosage of medicines and the most appropriate

form of medication, for example, tablet, injection, ointment or inhaler;

. participating in ward rounds, taking patient drug histories and

involvement in decision-making on appropriate treatments;

. liaising with other medical staff on problems patients may experience

when taking their medicines;

. ensuring medicines are stored appropriately and securely

. supervising the work of less experienced staff;

. answering questions about medicines from within the hospital, and the

general public

. keeping up to date with, and contributing to, research and development

. providing information on expenditure on drugs;

. preparing and quality-checking sterile medications, for example,

intravenous medications;

. Set up and supervise clinical trials.

Summer in 2005, 2006, 2007: community pharmacist at El khaled

Pharmacy

Training:

. Neurolinguistic programming diploma, INLPTA (May 2015)

. Marketing essentials. 2014

. Write right (2014)

. Adverse event reporting for medications (2014)

. English for Marketing Cambridge University -on line 2013

. Decision making course Harvard University -on line 2013

. Mastering the short call

. Presentation Skills

. Body language

. Patient focused calls

. Connecting features of products to benefits of patients.

. Others if required

.

Computer Skills:

. Microsoft (Word, Excel, PowerPoint)

. Siebel system

. All aspects of Internet research

. Helium pro pharmacy data system

Languages: Arabic, English & French spoken & written fluently

Social Skills:

. Member in nameless academy for Latin dance and ozen club for

zumba dance

. Member in ozen club for yoga practice and meditation

. Member in Scouts at BAU (2007_2009)

. Member in BAU activities (ping pong 2009)

. Member in Music academy for salsa dance (2008).

. Member in Red Cross during 2007.

. Member in activities Le Lycee National (journalism) during 2002.

Other projects and awards:

. 2015: award for patient and disease excellence knowledge

. 2015: award for best patient focused sales calls GSK

. 2014: delegate to work on GSK patient magazine across GNE

.

. 2014: award for being active change team member to endorse GSK global

change (31 October )

. 2014: certificate for online course: bariatric surgery for type 2

diabetes mellitus (November)

. 2014: certificate for online course: suicide prevention. (November )

. 2011: certificate from GSK in drug product knowledge (anesthesia)

. 2010: Certificate in Diabetes workshop from ROCHE Company.

. Alert caf workshop project about CNS stimulants (Pharmacy day BAU

2008).

. Household toxicity in toxicology at Beirut Arab University.

. Laser and cosmetics workshop project at Beirut Arab University

(pharmacy day 2009).

Contact this candidate