Recruitment, Employee relations, Business enhancement, planning etc
Resume:
JOHN MARIE R. PAGULAYAN
** **** * ******* * Quezon City **************@*****.***
Mobile Number 097********
EDUCATIONAL BACKGROUND
Tertiary
Trinity University of Asia
College of Arts and Sciences
Bachelor of Science in Psychology
Secondary
Sto. Nino de Novaliches High School
2000-2003
Primary
Sto. Nino de Novaliches High School
1993-2000
INTERNSHIP
Guidance and Counseling Setting
Angelicum College QC
Guidance Center
Industrial Setting
Trinity University of Asia
HR Department
Clinical Setting
Estrellas Nex Care
WORK EXPERIENCE:
Business Enhancement and Strategic Team Supervisor, February 2015 – October 2015 at Innovate Strategic Resource Marketing Inc.
Primary Responsibilities:
Audit and propose new operational programs and procedures to meet the company’s goals
Competitive studies and monitor Standard Operating Procedure of the company and ensure proper implementation
On-site and off-site employee behavior audit
Creates Business Review and Planning for every department accomplishments and needs
Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends
Initiative on product updates and developments
On-site and off-site meeting with the clients to align with their qualifications and needs, product demo, product coordination with clients
Responds to written and verbal inquiries from a variety of internal and external sources for the purpose of resolving problems, providing information and/or referring to appropriate personnel
Site development and propose event sites depending on the client needs
Manpower training and development
Senior Operations Supervisor May 2014 – February 2015 at Innovate Strategic Resource Marketing Inc.
Primary Responsibilities:
Daily operational activities and decisions
Operations Team supervision
Operations performance metrics
Operations Efficiency
Budget Management
Client service level agreement
Client coordination for operations
Materials control and provision
Manpower schedule and supervision
Information management and recording
Development of systems and monitoring
Sales and Marketing support activities
Administrative policies implementation
Reports and Internal meetings
Recruitment Management and Sourcing Assistant, November 2013 – March 2014 at Expert Global Solutions NCO/APAC
Primary Responsibilities:
JFA scheduling and supervision
Site development
Event Plotting
Budget Management and Liquidation
Online Job Postings ( Job street)
Daily event monitoring and submit accomplishment reports
Develop marketing strategies to increase output
Leads Generation to be used by the phone screening team (Floor walk)
Recruitment Phone Screener, from January 2013 – November 2013 at Expert Global Solutions NCO/APAC
Primary Responsibilities:
Pre-screen candidates thru phone
Generate and exhaust leads based on the account qualifications (Employee Referral, Applicant Referral, Job street, Company Email, Company phone)
Submit Hourly, Daily, Weekly Stats and End of the Day Report
Orient and train newly hired phone screeners
Job Fair Assistant, from October 2011 - January 2013 at Expert Global Solutions NCO/APAC
Primary Responsibilities:
Pre-screen candidates
Assist candidates in filling out forms for processing
Assist Sourcing Officers in shuttling applicants in the main office for processing
Assists the sourcing and operations recruitment specialist in daily admin tasks.
SEMINARS
ARIVA- Work Attitudes and Values Enhancement : Creating and Nurturing a Value Driven Organization (April 2015)
ARIVA- Big Picture Mindset: A Holistic View of Leadership Mindset (April 2015)
PAPJA 21st Annual Convention – The Practice of Psychology: Opportunities and Prospects for Graduates (December 2007)
Participation in Career Enhancement Seminar (January 2008)
Participation as FACILITATOR in Stress Management and Time Management Skills Program (March 2008)
Participation in Career Enhancement Seminar (February 2006)
Participation in the Skills Enhancement Training for Future Counselors and Trainers (March 2007 Participation as FACILITATOR in the Skills Enhancement Training for Future Counselors and Trainers (March 2008)
ACHIEVEMENTS:
Psychology-Sociology Society Officer, Vice President 2007-2008
Youth For Christ (CFC), Head of Music Ministry 2003-2005
CAT-1 Unit Officer, Corps Executive Officer 2002- 2003
CAT-1 Unit Officer, Alpha Company Commander 2001- 2002
CAT-1 Unit Officer, Bravo Company Platoon Leader 2000 – 2001
SKILLS
Experienced in administering and interpreting psychological and projective tests
Highly dependable, honest, well-organized and possess a very positive attitude
Knowledgeable in various software such as Microsoft word, Excel and PowerPoint
Good in written and verbal presentation skills.
Highly motivated self-starter who takes initiative with minimal supervision. Received positive evaluations from previous managers and supervisors.
Willing to learn and try new things.
Adaptable, mobile, resilient, patient, risk-taker who is open to new ideas.
PERSONAL INFORMATION
Date of Birth: 08 October 1986
Age: 29 years old
Place of Birth: Manila, Philippines
Nationality: Filipino
Civil Status: Married
Height: 5’7.5”
Religion: Roman Catholic
CHARACTER REFERENCES
Carl Familara
Technical Support Product Specialist Tier 2, Concentrix
Erick Borlaza
Site Liaison Supervisor, Innovate Strategic Resource Maketing Inc.
Diane Docdocil
Senior Business Associate, Tech Mahindra
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