Medical Customer Service
Resume:
Aaron B. Jackson
Home 513-***-**** **** Highland Ave Hamilton, Ohio 45013
E-mail ************@*****.***
Work 513-***-****
Summary of Qualification
Team-oriented and experience in Supervisor, leadership, Medical Consultant, Accounting, Banking, Healthcare Finance, Medical Billing, A/R, Supervisor, Collections, Auditing, Human Resource, Contracts, Para-Legal, Budgeting, Analyst, Medical Coding, and Computer Tech. Experience having staff meetings, departmental meetings with Directors, Board, Cost reporting, budgeting, CFO and CEO.
Employment:
Sharefax Credit Union
2003-Present Collections Supervisor
1999-2003 Collection Coordinators
Delinquency below peer value.
Analyzed reports for CFO, auditors and data reporting for department.
Policy and procedure review quarterly with President, board members, loan officers and staff.
Attend auction on foreclosures to protect our interest.
Calculate cost before setting bid and risks on foreclosures.
Review reports and calculations On OREOS and loans in foreclosure.
Review and calculate allowance for loan lost on collaterals and mortgages.
Classified TDR’s and approve TDR’s according to Federal, State and CUNA regulations.
Bankruptcy filing and legal process such as judgments, liens, foreclosure and repossession.
Review risk on policy procedure and make recommendation of change.
Set on creative teams, strategic committees for future goals and recommendations.
Review business data for credit.
Supervised staff.
Measure future and past performance and risks in all five branches of organizations.
Collections process in bankruptcy, filing claim, objections, and legal.
Reports such as allowance for loan loss, collateral reserves, 12 month branch roll for losses, charge off report, debt charge off ratios, charge off recovery.
Interviewing and hired staff.
Job evaluating and calculating wages increases.
Research and investigate
Financial Counselor
BSA compliance
Contract reviews and negotiation
Quarterly, Monthly accounting reports.
1998-1999 Moser Corporation
Credit Analyst Supervisor
Budgeting
Cost reporting
Analyze customer financial condition and authorize customer credit lines
Minimize bad debt risk, maximize accounts receivable collections
Assist with order management
Reconcile customer statements/billings,
Communicate credit department and company payment policies
Participate in process improvement projects, and support other management directives as prescribed.
Assess credit risk and establish credit limits.
Analyze customer financial statements.
Provide financial order management support to Supply Chain and Sales and Marketing personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes.
Conduct collection calls and customer visits to collect Accounts Receivables.
Contract reviews and negotiation
Negotiate customer disputes to resolution and documents root cause.
Provide customer service and develops relationships with internal/external customers and suppliers.
Maintain accurate credit files and collection files. Maintain electronic collect notes for each customer account.
Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel.
Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives.
Actively participates and communicates in the team-based work groups that make up the Credit Department.
Handle accounts and approvals nationwide.
1997-1998 Patient account management/ Health Data System
Consultant Supervisor in Healthcare Recycle / H.R
Supervise and coordinate billing activities in the Patient Financial Services department.
Initially for Clinic claims billing and collections. Scope of position will expand as employer transitions all clinic billing activities back in house.
Enforce and or revise policy and procedure for standard of billing
Coordinate staff for follow up collections with insurance carriers within the time frame specified in collections guidelines.
Assist with coordinating the work of the department with other hospital departments and perform related functions.
Responsible for review of outpatient and inpatient medical records of abstraction of billable physician and hospital services and conversion of those services into CPT/ICD-9 codes.
Ensure all medical records have been signed by the appropriate party.
Assigning appropriate medical codes to all diagnoses or services.
Obtaining any necessary clarification of information on notes and charts.
Entering and organizing the codes into management software.
Electronic billing of Medicare, BlueCross and commercial insurance.
Process Medicaid and BWC.
Summit organizes and track all insurance claims until paid.
Revue cycle management and solutions.
Met with clients in planning and implementing goals that needed to be achieved.
1983-1997 Mercy Health System
A/R Supervisor /Accounting Supervisor finance
Manage and Supervised
Healthcare
1983-84 Maintenance Department
1984-85 File Clerk Billing Department
1985-93 Billing department / Accounting
1993-97 A/R Department / Finance Supervisor
Supervise and coordinate billing activities in the Patient Financial Services department.
Initially for Clinic claims billing and collections. Scope of position will expand as employer transitions all clinic billing activities back in house.
Enforce and or revise policy and procedure for standard of billing
Coordinate staff for follow up collections with insurance carriers within the time frame specified in collections guidelines.
Assist with coordinating the work of the department with other hospital departments and perform related functions.
Responsible for review of outpatient and inpatient medical records of abstraction of billable physician and hospital services and conversion of those services into CPT/ICD-9 codes.
Ensure all medical records have been signed by the appropriate party.
Assigning appropriate medical codes to all diagnoses or services.
Obtaining any necessary clarification of information on notes and charts.
Entering and organizing the codes into management software.
Electronic billing of Medicare, BlueCross and commercial insurance.
Process Medicaid and BWC.
Summit organizes and track all insurance claims until paid.
Accounting department processing data reports cost management and contractual reimbursement.
Payroll calculations
Hiring Staff
996-1998 Para-Legal Mary Nash
Legal interviews, Processed and filed legal documents such as suits, civil, domestic, bankruptcy
Assisting attorneys in preparation for hearings and trials.
Investigating and fact-finding for cases.
Identifying relevant legal articles, laws and judicial decisions for cases.
Assisting in preparing legal documents such as legal arguments, motions, contracts and agreements.
Organizing, indexing and tracking files.
Analyzing and organizing information to produce reports.
Monitoring and reviewing government regulations.
Providing administrative support for attorneys in court and at the offices.
Reviewing bankruptcy and filing procedures.
Reviewing calculations means test.
Education:
Liberty University: Bachelor degree in business administration, Psychology and Theology
Entrepreneur
Operations Manager
International/Political
Market Researcher
Not-for-Profit Organizations
Human Resource
Accounting /Healthcare Finance
Certification: Computer Tech: A + CIW
Para-Legal NRI
Contact this candidate