Manager Quality

Vito Bondi

Elk Grove Village, IL *****

******@*****.*** 847-***-**** www.linkedin.com/in/vitobondi

Quality Leader & Continuous Improvement

Implement quality management, generate measureable improvement, and develop people.

10+ years of progressive experience in Quality Leadership, process and product quality improvement. Successful record of achieving measureable business results and increased customer satisfaction. Experienced leader of quality governance and global cross-functional teams. Quality Management System expert with skill set to identify opportunities for increased business efficiency and continuous improvement.

Skills

Quality Management Systems & Scorecards

Coaching / Training

Green & Black Belt Trained

Lean 6 Sigma (DMAIC)

Corrective & Preventive Action

Design for Six Sigma (DMADV)

Program Management

Certified ISO 9001:2008 Lead Auditor

Professional Experience

MOTOROLA MOBILITY (a Lenovo Company), Chicago, IL 2013 – 2015

Senior Quality Manager and Operations Excellence Manager and Corporate ISO Lead

Directed implementation of companywide strategic and tactical solutions across supply chain, development, service and new product introduction organizations. Consulted and advised on product NPI, MFG, OOB, and field quality. Managed ISO9001:2008 strategy, certification, audit team of 13, auditor training and process audits companywide, identifying opportunities for improvement.

Minimized electrostatic discharge (ESD) risk during design and failure analysis processes by implementing ESD control plans for 4 main design labs.

Reduced design operating cost $200K+ and improved asset management by implementing calibration program that covered 4.2K pieces of equipment. Met customer requirements by utilizing DMAIC method.

Drove corrective and preventive actions for future products by creating global processes to manage business and customer-impacting quality issues.

Restructured audit program of 20 support teams and multiple sites into 1 global team resulting in 47% reduction in external audit and resource expenditures. Achieved zero major external audit findings for 3 consecutive years.

MOTOROLA MOBILITY INC., Libertyville, IL 2009 – 2012

Senior Quality Manager and Supply Chain ISO Lead

Coordinated customer-facing quality to improve scorecard results and increase business. Change agent to drive down cost per unit. Conducted performance reviews to drive corrective actions and presented to VPs on regular basis. Led 9 auditors for global supply chain manufacturing, distribution and support sites located in Asia, Brazil and North America.

Led team of 3 direct report Green and Black Belt engineers on global projects that improved product quality, customer satisfaction and cost of poor quality.

Increased quality scorecard grade from “D” to “B” for second largest North America cell phone customer by driving corrective and preventive actions throughout development, suppliers and supply chain. Improved out-of-box quality by 68% over a 2-year period.

Generated annual savings of $1.1M in rework cost by establishing analysis processes that identified cost drivers for targeted corrective actions, prevented rework and improved accounting accuracy.

Increased cost recovery 21% for supplier quality issues by implementing charge back process between factory, legal and procurement teams that strengthened cost recovery negotiations.

Vito Bondi AVB010 @Gmail.com Page Two

MOTOROLA INC., Arlington Hts., IL 2008 – 2009

Senior Quality Consultant and Global Project Manager

Managed planning and strategy for global quality supply chain organization with sites located in Asia, Germany, Brazil, Israel and North America. Presented monthly quality rollup to Vice President levels. Program managed global special projects for quality improvements and business transformations.

Created and implemented strategy for separation of quality team into 2 organizations during spin-off of Motorola Mobility business unit, maintaining business continuity throughout separation.

Achieved $2.1M annual savings by consolidating and reducing global IT applications, hardware and support 66%.

Reduced annual budget for part change qualification process $600K by using lean method to implement more streamline qualification process with reduced cycle time, resources and qualification builds.

MOTOROLA SOLUTIONS INC., Government and Public Safety, Schaumburg, IL 2000 – 2008

Quality Manager, Systems Integration 2007 – 2008

Oversaw infrastructure system staging quality, customer satisfaction and initiative planning for 2-way communications infrastructure equipment. ISO 9001:2000 ISO lead for 300+ employee operation and fostered quality culture centered on using quality tools to improve customer satisfaction and operational efficiency.

Implemented ISO 9001:2000 within the organization, aligning operation with the business.

Coached organization on use of Digital Six Sigma Quality tools such as 8D, 5 Whys, FMEA, DMAIC and project charters, achieving business goals.

Improved field defect communication 49% in order to resolve escaping issues through implementation of field quality reviews and closed loop defect reporting system.

Manufacturing Quality Manager 2004 – 2007

Led quality management and internal quality goal governance for 2-way radio, mobile, and infrastructure SMT and manual assembly manufacturing site. Led performance reviews with senior leaders and drove corrective actions to meet site and business initiatives. Managed 5 in-direct reports maintaining ISO certification and identified opportunities for improvement.

Fostered lean six sigma culture with roll out of Lean Six Sigma white and yellow belt training to all 253 non-exempt employees.

Outsourcing Program Manager and Capacity Engineer 2003 – 2004

Executed global outsourcing strategy for 171 modules to reduce manufacturing cost. Analyzed, created and implemented unique strategies to increase capacity at local and outsourced factories.

Reduced manufacturing cycle time 9% by implementing automated online build aids.

Manufacturing Process Engineer 2000 – 2003

Managed factory quality and throughput for 3 product lines. Drove timely resolution of critical global business impacting quality issues working across all disciplines to identify root causes and corrective actions.

Demonstrated 64% improvement in Initial Field Quality over 3-year period, which contributed towards 2002 Malcolm Baldrige National Quality Award for Manufacturing.

Education

Bachelor of Science (BS), Industrial Engineering, University of Illinois, Urbana-Champaign

Professional Development

Six Sigma Green and Black Belt Training, Motorola University

Lean Six Sigma Training, Motorola University

ISO 9001:2008 RAB QSA Certified Lead Auditor

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