Technician Active Directory

OBJECTIVE

To attain a position as System Administrator, IT helpdesk, IT technical analyst

HIGHLIGHTS OF QUALIFICATIONS

Professional Network Engineer/ Systems Administrator with extensive experience as a Cisco Administrator, Cisco Network Technician, System Administrator, IT Technician and Help Desk Analyst. Technical Skills include:

Networking: TCP/IP, Sub-netting, Super-netting, Cisco Routers and Switches configuration, Static, RIP, OSPF, IGRP, EIGRP, BGP, PPP, Frame Relay, AAA, RADIUS,TACACS+,STP, RSTP,IS-IS,MSTP,VTP, NAT,PAT, ACL, Configure CBAC, Configure Zone-Based Firewall, SNMP, SysLOG, VLAN, Ether Channel, Configure SPAN & RSPAN,HSRP,VRRP, WAN and LAN troubleshooting,Linux,Windows Server 2003&2008,Active Directory,DNS,DHCP, Cisco VPN Configuration, VMware, Hyper-V

Hardware: Cisco 2500, 2600, 3600, 3700 Series Routers, Cisco 900, 2900, 3500 Series Switches,ASA Firewalls :5505,5510,5520, PC Troubleshooting (hardware and software), PC Assembling

Software: Cisco IOS Releases 11.x - 12.3, SDM, Visio, Power Shell,MS Office 2000, Java, Assembly

Professional Certificates: CCNP, CCNA, CCENT, MCITP, MCTS, MCP, Network +, Linux+, A+, SCJP

CAREER PROGRESSION

IT Helpdesk / JR. System Administrator 2011Dec – Sep 2015

TRANSCONTINENTAL (TC MEDIA), www.tctranscontinental.com

Work with a wide range of technology including Active Directory, Group Policy, DNS Server, DHCP server, SFTP Server, Print and File Server, SCCM 2012, Exchange Server, Absolute manager, Mac and PC workstations

Key Responsibilities:

Level 1-2-3 helpdesk support,systems maintenance,system upgrades and systems troubleshooting

Maintenance and troubleshooting for Laptops, desktop, Mac, Android and Blackberry(RIM) and also network applications for TC Media

Install and maintain desktops, Laptops, Macs hardware and Software)

Creating images for different user groups using Acronis and XDell

Making inventory for PCs,Macs and also Microsoft systems (using SCCM 2012 and absolute manager )

Configure and troubleshoot Dell and Cisco Switches, and manage PIX and ASA Firewalls

SQL server EE and MS express installation and troubleshooting

Monitoring using WhatsUp Gold,Site24x7,Solarwinds and also snmp traps

Installing, Troubleshooting,deploying and migrating Windows servers (DB,QA,UAT,SFTP,File&print server

Administration for Active directory and Absolute manager and using AD for user accounts, access rights, creating DL

Perform systems administration for Cisco WLAN controller and Aps for all WiFi connections and Mac filtering

Making schedule for backup and restoring Systems using Symantec and thevault

Configure and troubleshoot both Real and Virtual Servers ( vSphere 5 ),Setup servers and workstations.

Creating technical guides for IT and users and document them in IT folder for using in future

LAN troubleshooting and configurations(Switches(Dell and Cisco),Cabeling and UPS)

Working in IT team and also closely with other teams(DB,QA,Dev for finding the best solutions

Administration for phone system Mitel SX-200 IP Communications Platform (ICP)

Providing solutions for more than 60 Tickets per week on Remedy and ATTASK

Network Technician (6-month contract) 2011 Blockbuster (Head office Toronto, ON)

Resolved a wide range of hardware, software and network-related problems. Configured and installed Windows workstations and servers. Trained end-users on the use of various operating systems and applications.

Key Responsibilities & Achievements:

Worked with Active directory, Group Policy, DNS,DHCP, SFTP server...

Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), Servers, computer workstations, connections to the Internet and peripheral equipment

Optimized computer usage by recommending enhancements to system capabilities and performance

Enforced network security and installation procedures

Finally shutting down the network,redesigned, reconfigure and host a small network in Sungard hosting company for using executive accounting users and the rest of the team

Computer Technician I (Counter Intelligence Agent I) 2010 - 2011

Geeksquad BestBuy, Toronto, ON

Repaired, serviced, and replaced parts, boards, and equipment for Dell, Compaq, Toshiba, and HP systems.

Network Engineering Diploma, triOS College, Toronto, ON, 2009 - 2010

Cisco Network Technician 2005 – 2007

lSlran, Tehran, Iran

Configured and troubleshot Access Layer, Distribution layer and core layer Switches, CBAC and Zone-Based Firewalls and security for Routers and Switches. Configured site-to-site VPN and SPAN and RSPAN for monitoring traffic.

Responsibilities & Achievements:

Configured IP routing in Cisco routers and multilayer switches.

Configured load balancing on Cisco Routers for redundancy purpose with third party Routers by VRRP.

Replaced/Installed CISCO Core/Distribution Routers and Switches.

Computer Technician and Help Desk Analyst 2000 – 2005

Pardis Hardware Company, Tehran, Iran

Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.

EDUCATION & PROFESSIONAL DEVELOPMENT

Education

Network Engineering Diploma, triOS College, Toronto, ON, 2010

Bachelor of Science, Industrial Engineering, Azad University, Tehran, Iran, 1997

Professional Certificates:

CCIE (Writing Test) In Progress, 2010

Certified Network Professional, (CNE) 2011

CCNP training (Cisco Certified Network Professional) CSCO11556103, 2010

CCNP Security (Deploying Cisco ASA Firewall Solutions (FIREWALL)), 2014

CCNA (Cisco Certified Network Associate) 2009

CCENT (Cisco Certified Entry Networking Technician) 2009

MCITP (Server Administrator) 2009

MCITP (Microsoft Desktop Support – Enterprise) 2009

MCITP (Enterprise Support Technicien Support – Enterprise) 2009

MCTS (Windows Server 2008 Active Directory Configuration) 2009

MCTS (Microsoft SQL Server 2008, Implementation and Maintenance) 2010

A+ Certified Professional IT Technician 2009

A+ Certified Professional Remote Support Technician 2009

A+ Certified Professional Depot Technician 2009

Network + Certified 2009

Linux + Certified 2009

MCTS (Windows Server 2008 Network Infrastructure Configuration) 2009

MCP (Managing and Maintaining a Microsoft Windows Server 2003 Environment) 2009

MCP (Installing, Configuring, and Administering Windows XP Professional) 2009

MCTS (Configuring Microsoft Windows Vista Client) 2009

SCJP (Sun Certified Java Programmer) 2009

Blackberry training (BCSS-BCSA) 2009 triOS College, Toronto, ON

Certified Advanced Network Administrator 2001

Amir Kabir Technology University, Tehran, Iran

www.aut.ac.ir

Certified Computer Interface 2001

Kahroba Tarasheh Technical and Engineering Co., Tehran, Iran

Certified Advanced Microcontroller Programming with C805X and Assembly 805X 2001

Khroba Tarasheh Technical and Engineering Co., Tehran, Iran

References Available Upon Request

Contact this candidate