Front Desk Medical Assistant

Janelle Hunter

District Heights, MD *****

*** – 537 – 8514

********@*****.***

Professional Objective

Experienced and responsible office professional seeking front desk coordinator position.

Professional Experience

Patient Services Representative 11/2014 to present

Smile Loft Branch Ave Camp Springs, MD

Front desk duties including: opening the office, answering multi line phones, scheduling and confirming appointments, checking patients in and out, collecting payments, calling in prescriptions, data entry

Presentation of treatment plans and acceptance by patients, getting signed consents by patients

Verification of insurance benefits on the phone and on-line, room turn overs

Scheduling lab pick ups and ensuring cases were picked up in a timely manor, checking in lab cases upon arrival, making sure each patient attached to a case has an appointment

Front Desk Coordinator 09/2006 to 11/2014

Dr. Robert Troise (Retired), General Dentistry Camp Springs, MD

Front desk duties including, opening and closing the office, answering multi line phones, scheduling and confirming all appointments, checking patients in and out, collecting payments, calling in prescriptions,

Insurance billing, patient billing, verification of insurance benefits on the phone and online

Education & Software

Graduated from Sanz Medical Assistant Program - 2003

Graduated from Dunbar Senior High School – 2001

Soft Dent Practice Software

Easy Dental Practice Software

Care Credit Knowledge

References available upon request

Contact this candidate