Manager Project

ROLANDO A. RODRIGUEZ

510-***-**** / Mobile 510-***-****

****************@***.***

Accomplished Project /Program Manager with extensive leadership experience in highly competitive industries. Ability to implement the vision and strategic roadmap for an organization, integrating all elements of the organization’s value chain, and harmonizing strategy, operations, and people, with a track record of leading cultural change and identifying where the business should be positioned to create and enhance value for the future.

TECHNICAL SUMMARY:

New Telecom technologies Outside plant & Construction

Process Management: Analysis & Redesign Telecom Engineering

Network Engineering Management of Cross-Functional Teams

Product Management Program Management

Education:

George Washington University, Washington DC

Master Certificate in Project Management

University of San Francisco (USF), San Francisco, CA

B.S. in Management of Information Systems

Professional Experience:

AT&T

Project Manager

JAN2014- DEC 2015 / San Ramon, CA. Mobile & Home Solutions.

Technical Project Manager. Manages all aspects of diverse, medium to moderately complex technical projects, including project planning, execution, timing, functionality, quality, and cost.

Manages budgets, invoices, and project timelines. Works across multiple teams and organizations to ensure project completion.

Utilizes expertise and leadership skills to direct team members and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates.

AT&T

Project Manager/ Program Manager

JAN2007-DEC2013 / San Ramon, CA

Program Management of the IBM interface within the Division. Enhanced business infrastructure resulting in improved performance and cost reduction. Worked with Product Management, Engineering, Technical Support and Marketing teams to ensure successful project deployments and business execution.

Established project plans and schedules, tracking project progress using ITUP/PRISM, gathered agreements on interface testing schedule to ensure completeness of project testing. Performed monthly True Up and Spread to manage project cost

Identified and tracked project risk, issues, jeopardy and action items. Held weekly project status meetings and issued Meeting Minutes. Communicated project status via weekly project reports.

Created documentation for leadership meetings, including gather metrics from systems, create PowerPoint slides, and create charts for comparison and trends.

AT&T

Project Manager/ Program Manager

JAN2005-JAN2007 / Dublin, CA

Responsible for E-rate (Educational Rate Program) Management, Compliance and delivery of all RFPs (Request for Proposal) bids for Schools and Libraries under the umbrella of the Federal Governments Telecommunications Act of 1996Established plans, resource requirements and scheduling of projects.

Project Management and Coordination of all related Sales bids and responses, insuring accuracy and compliance with all applicable rules and regulations.

Produced detailed MS project plan schedules including deliverables, phases, key milestones & tasks, resource allocation, constraints, assumptions, workflows & diagrams, interdependencies, as well as action plan presentations, meeting agendas, gap analysis, business cases, & status reports

AT&T

Business/Regional Product Manager.

SEP1998-DEC2004 / Pleasanton & San Francisco, CA

Accountable for management and delivery of AT&T Business Local Services functionality within designated timeframes and responsible for operational performance of ATT Business Local products. Supported all Operation Centers in the Western territories. Lead project kick-off meetings, presenting scope, plans, financials, process flows, issues, risk, diagrams, set priorities, goals & expectations, service level agreements, contingency recovery.

Led successful introduction of ATT Business Local Services in the Western region that resulted in significant market share gain from the incumbent telecom carrier.

Team Lead. Developed a process to seamlessly migrate end users between Competitive Local Exchange Companies (CLEC to CLEC migration.

Collaborated closely with sales and prospective clients to assess needs, acquire data and configure products to prospect’s needs.

PUC filing responsibility

AT&T

International Operations Division/ Operations Manager

MAY1992-AUG1998 / Pleasanton, CA

Responsible for project planning and coordination of complex undersea telecommunication systems, system installation, technical & procedural documentation, user training and post implementation assessment. Served as Single Point of Contact (SPOC) and Process Support Manager to all other Divisions of AT&T for all issues related to operation of International Submarine Systems. Administration of new telecommunications circuits and services with focus on providing (SDLC) processes, tools and resources to accurately operate, maintain and improve cable systems performance.

On time and within budget implementation of Undersea Telecommunications Cables: Trans Pacific Cable 5 And Trans-Atlantic 12 & 13.

Successfully negotiated with all International partners (Consortium Carriers) new interface agreements for Engineering groups and Centralized Int’l Maintenance Service Centers.

Delivered a new mechanized corporate Work Management System (WMS) to all -13

across the globe- ATT’s Cable Stations.

AT&T

Network Operations / Service Node Engineer.

FEB1989 – MAY1992 / Pleasanton, CA

• Oversee technology acquisition and coordinated the digitalization of the

telecommunications network for the Western Region

• Directed ATT Network Services Division's efforts to upgrade all analog facilities,

terminate SNFA (Shared Network Facility Arrangement) contracts, and accelerate the

retirement of all analog central office equipment off the domestic ATT network.

• Prepared project plans, staff work plans and project managed the implementation of the

upgrades.

Other:

Socio-cultural knowledge of Latin American societies. Fluent in Spanish.

References upon request.

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