Phlebotomist
Resume:
Susan Mendricks
Greenville, MI
**********@*****.*** - 616-***-****
To assist others skillfully utilizing my strong customer service, creative, and problem-solving abilities.
Authorized to work in the US for any employer
WORK EXPERIENCE
Donor Care Specialist/Phlebotomist
Michigan Blood - Grand Rapids, MI - November 2014 to October 2015 Responsibilities
Set up mobile sites, high schools, businesses, hospitals, legion, colleges, churches... Registration of donors, screening donors-health history-vital signs-iron levels-travel history, Phlebotomy- drawing blood as well as taking test tubes from tube line in order to match recipients and save lives. Accomplishments
Customer- donor service skills are top notch, I love working with our donors and helping to save lives each and every day I am able.
Phlebotomist
Spectrum Health, United Campus - Greenville, MI - April 2014 to October 2014 Responsibilities
Phlebotomist for all ages, outpatient as well as surgical unit, long term care, emergency room, labor and delivery.
Computer entry of lab orders in Cerner and Makasen programs. Accomplishments
My Costomer/Patient skills have been top priority and I have been told, I Excel. Cosmetologist
Self-employed - Greenville, MI - 1991 to October 2014 Self-employed business owner. Haircutting, permanent waving of the hair, hair coloring, acrylic nails, manicures, ear piercing, facial waxing, customer service, bookkeeping, cleaning, and advertising, . Environmental Technician
Spectrum Health, united Memorial - Greenville, MI - November 2013 to March 2014 Responsibilities
Cleaned and sanitized patient rooms, hallways, rest rooms, nurse stations, waiting rooms. Phlebotomy area, lab, x-Ray, CT, ultrasound and on occasion the ER. Accomplishments
I feel this was a great opportunity to help in the spread of germs in order for the health of patients as well as staff.
Skills Used
Germ warfare...
Environmental Technician
Spectrum Health, Butterworth - Grand Rapids, MI - April 2013 to November 2013 Responsibilities
Same as at United hospital but I cleaned and sanitized the Heart and Oncology floors. Accomplishments
Keeping patients and health care workers safe from the spread of disease. Skills Used
Germ warfare
Lutheran Child and Family Services
Self-employed - Kentwood, MI - 2003 to 2008
I was a state-licensed and state-educated Foster Guardian and offered room, board and love to children who needed good loving homes while they or their family members were fulfilling a treatment plan. 'As a Foster Guardian, I was subject to both state and local background checks, state training procedures, home study, and applying and receiving a state license. Cosmetologist
Self-employed - Wyoming, MI - 1997 to 2003
I rented a chair from the business owner and I was responsible for haircutting, permanent waving of the hair, hair coloring, acrylic nails, ear piercing, facial waxing, customer service, appointment setting and cleaning.
Cosmetologist
Susie Kay & Co - Wyoming, MI - 1983 to 1996
I personally owned and operated this business. Leased salon stations as well as hired employees, I was responsible for management, staff hiring and training, bookkeeping, customer service, cleaning, and advertising, and servicing clients.
EDUCATION
General Studies/Phlebotmy/Psychology/
Montcalm Community College
2012 to 2012
Licenced Cosmetologist in Cosmetology
Chic University of Cosmetology - Grand Rapids, MI
1979 to 1980
High School Diploma in included business
East Kentwood High School - Kentwood, MI
SKILLS
Cerner (Less than 1 year), Medicaid (Less than 1 year) AWARDS
Cosmetology
December 1979
I was awarded highest grade average for the entire full time year, including all tests, quizzes, and exams. 98.2% Cosmetology
December 1979
Hair coloring award on a manikin upon graduation..second place award. CERTIFICATIONS
Phlebotomist
CPR
Cosmetology License
August 2017
PUBLICATIONS
Donor Care Specialist-Phlebotomist
May 14, 2015
I worked at Michigan Blood and have been mentioned or have had a paragraph article written about my skills as well as my professionalism in dress and quality of my work in most monthly news letters given to employees as well as donors.
These were issued comments from donors not employees of Michigan Blood. ADDITIONAL INFORMATION
Qualifications:
I am a hard worker and a quick study - I am able to pick up the inner workings of business, design, and services with ease. I work well independently or within team environments. I excel in creating solutions for customers and managing information. I am flexible and experienced in constantly changing work environments. I believe in always delivering a good product. Skills
I have much personal and professional experience with customer service and working with the general public. I am also skilled as an entrepreneur, as I have owned several of my own successful businesses. I also have worked as a team in a hired atmosphere. I am familiar with both 'Windows and Mac operating systems and operating a multi-line-telephone system. I have excellent written and verbal communication skills and I am comfortable multi-tasking in a stressful work environment. Typing speed: 60 wpm.
References:
Josette Wiate..Michigan Blood 616-***-****
Janel Munsell..Spectrum RN 616-***-****
Katie Camalo...Michigan Blood, Team Lead...
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