Project Management

MURLI MANOHAR JEHAN MOHAN

CONTACT NUMER: +1-312-***-****

EMAIL: *****.***@*****.***

LOCATION: APT#703, 2901, SOUTH KING DRIVE, CHICAGO, 60616

** ***** ** ********** ** ENTERPRISE IT BUSINESS ANALYSIS AND PROJECT MANAGEMENT

OBJECTIVE:

Business Analyst or project management role using my broad software technology background and unique ability to communicate with technical staff as well as business managers and implement software project requirements.

RELEVANT SKILLS:

Complete lifecycle of software development from concept to delivery

Experienced in multiple software development methodologies (iterative, waterfall, Agile/XP)

Scope, change, schedule, risk, environment, release, communication, resource management, production planning, project sign off.

Handled a team of 20+ resources.

Business Analysis, System Analysis, Functional Analysis, ERP Product FIT Gap Analysis, ERP System Data Analysis, Data synchronization, Data Migration, Business Requirement Documentation, Functional Specification Documentation, Technical Specification Documentation, Proposal Management, Project Management have been my core work areas.

Have Implemented new system refresh in 100+ locations.

Have designed data warehouse entities, business intelligence dashboards

Use case, sequence, ER, business work flow, system component, swim lane diagrams.

Study a full-fledged ERP system and converting the data dispersed in multiple environments, data sources in to some kind of actionable intelligence that the customer organization can use to make key decisions.

Data Analysis, Data Transformation Rules and Data Verification.

Cleaning, extracting, transforming. loading data from legacy systems to new upgraded systems.

Support Management - Incident, Problem, Change, Release Management.

project proposals, story board presentations, statement of work, project sign off procedures.

writing functional test cases, real time business cases, creating work flow based test data and test execution planning.

writing white papers, case studies, process documentations.

C#.net development

SPECIFIC TECHNOLOGY EXPERTISE

Programming Languages: C#, Java

Database Languages: SQL

Products: .Net Framework, Compiere, Adempiere, Pentaho, Wordpress, Shopify

Practices: Application Development, ERP Product Customization, Ecommerce Product Development

Platforms: Microsoft.NET, Open Source ERP, Open Source Business Intelligence, Web Technologies

WORK HISTORY

Year 2013 – Year 2015: Web Development Manager:

Employed in: Tenth Planet Technologies

Project Clients: TVS Sundaram, KGO, L&T, Cake Square Chennai, CII, Icegen, Digiscape, Pink Panthers, Vendhar TV

Project Locations: Implementation: Middle East, India; Offshore Development: India

Projects Nature: CMS Websites, Ecommerce Websites, Business Portfolio Websites

Projects have included:

Proposal writing including scoping, level of effort assessments, project plan, budgeting, environment, methodology.

Engage with project stake holders and documenting high level business scope a project.

Blueprinting end to end Business Process

Gathered business, marketing, technical requirements in order to develop project estimates and scope of the project.

Engage with business users and capture AS IS and TO BE business process.

Record customer business operations and daily user workflow and create story board.

Card Sorting and Site Map Architecture, Researched intuitive and interaction design trends.

Conceptualization, visual communication, sketchbook design, Creation of visual wireframes with attention to details.

Key business process, functional clarifications with customers, change request item estimation.

Created and executed project plans and plan changes as appropriate to meet changing requirements.

Test case creation and validation, engage with customers on project go live planning and scheduling.

Calculate the number of resources for the project and deploy it for the project.

Collaboration with team leads to identify resources needed and assign individual responsibilities.

Manage day-to-day operational aspects of the project and scope.

Felicitate the team working on the project, provide training, support and extract the best out of the team.

Review deliverables prepared by team before passing to business partners.

Effectively apply process methodology and enforces project standards.

Prepared for engagement reviews and quality assurance procedures.

Handled and minimizes exposure and risk on projects.

Ensured project documents are complete, current, and stored appropriately.

Frequently reporting on project progress to the clients, if it is laid down in the proposal.

Responsible for logging accurate time against projects in a timely manner.

Managing tasks, utilization of team members, ensuring quality on time delivery of agreed deliverables.

Track and reports team hours and communicates actual vs. estimated hours to Management Team.

Facilitates change logs and change orders to allocate additional time when applicable.

Identified business development and "add-on" sales opportunities related to the business.

Prepared a handbook on service implementation methodology for ERP, Business Intelligence, Web Projects.

Trained the new recruits on the in-house service implementation methodology.

Ensured Continual Process Improvement efforts and documented the need for change wherever necessary.

Year 2007 to Year 2012: Business Analyst + Project Lead [ ERP, Business Intelligence, Data warehouse, Custom Application Development]

Employed in: Tenth Planet Technologies

Project Clients: 3A Pharmaceuticals, Vietnam; Talbot Adams & Moore, USA

Project Locations: Implementation: Vietnam, USA; Offshore Development: India

Projects Nature: Implementation of next gen ERP Distribution, Business Intelligence System, Debt Collection Suite

Projects have included:

Onsite visits, engagement with project stake holders and documenting high level business scope a project.

Blueprinting end to end Business Process, engage with business users and capture AS IS and TO BE business process.

Record customer business operations and daily user workflow and create story board, functional documentation.

Created OOAD based use case, sequence, Entity Relationship, class implementation design diagrams.

Give Product Demo, catalog customer business process, perform FIT Gap Analysis, Data Analysis.

Proficient in converting data dispersed in multiple environments in to some kind of actionable intelligence.

Implement conceptual, logical, physical data models to meet the enterprise reporting and analytic needs.

Implemented new system refresh in 100+ locations.

Implemented the Migration of data from legacy system into the new system.

Cleaned up error data and Migrated the clean data back into the enterprise system.

Test case creation and validation, engage with customers on project go live planning and scheduling.

Created and executed project plans and plan changes as appropriate to meet changing requirements.

Test case creation and validation, engage with customers on project go live planning and scheduling.

Calculate the number of resources for the project and deploy it for the project.

Manage day-to-day operational aspects of the project and scope.

Review deliverables prepared by team before passing to business partners.

Effectively apply process methodology and enforces project standards.

Ensure project documents are complete, current, and stored appropriately.

Frequently reporting on project progress to the clients, if it is laid down in the proposal.

Responsible for logging accurate time against projects in a timely manner.

Documenting the Situation, finding the root cause of problem, solutions for key incidents occurring in the system.

Test data agreement, acceptance criteria agreement with customer.

Weekly PMO with customer for work prioritization.

Issue escalation on scope creep, milestone delay, sign off delay, production roll out procedures.

Critical production rollout steps review, creating go live implementation plan.

Key business process, functional clarifications with customers, change request item estimation.

Keeping up Month End SLA, Incident Prioritization and task allocation for the team.

Double check on data wipe off and reload requests of data in project environment.

Thorough knowledge on the data source, deployment environments.

Performance check on key reports used frequently.

Providing regular Stats on EPM reports and dashboard usage.

Temp fix solution review, Ensuring SLA is met.

Daily, Weekend, Month End support planning and co-ordination.

Ensuring Process compliance during the delivery cycle.

Year 2004 to Year 2007: C#.Net Developer

Employed in: Tenth Planet Technologies

Project Clients: Harbor Payments, USA; Selcian, USA; Print Stream USA

Project Locations: Implementation: USA; Offshore Development: India

Projects Nature: Implementation of an ACH Electronic Payment System, Development of Business Process Designer, Development of a .NET based application framework for building custom business solutions.

Projects have included:

Implementation of iframes, RSA Encryption algorithms to encrypt the critical sensitive information passed from one enterprise to another enterprise business application via SAML protocol.

Integration with SOAP.NET web service to share certain enterprise data from one business application to another business application.

Implementation of intuitive drag and drop interface for depicting the business process flow, drawing connection lines between the activities inside the designer layout and also to generate events inside the activities.

Implementation of MSMQ (Microsoft Messaging Queue) process for communication between the applications running in separate processes in a fail safe manner.

Implementation of Microsoft InfoPath to build simple, effective and attractive user entry forms which makes it easier for people to fill out forms.

Implementation of Infragistics to develop rich user interface for faster data grid initial load, aesthetic sorting and filtering pattern to give a huge advantage to the overall user experience with the application.

Year 2003 to Year 2004: C#.Net Developer Trainee

Trainee in: Cognizant Technology Solutions

Project Clients: Swire Pacific Offshore, Singapore

Project Location: Implementation: Singapore; Offshore Development: India

Project Nature: Implementation of vessel operations and crew management system.

Project included:

Planning, designing and developing, unit testing new feature functionality as per customer, internal specifications.

Identifying, troubleshooting and debugging defects in designated application code.

Design, build, and maintain efficient, reusable, and reliable C# code.

Ensure the best possible performance, quality, and responsiveness of applications.

Identify bottlenecks and bugs, and devise solutions to these problems.

SUMMARY OF COMPANIES WORKED & ROLES PLAYED

COMPANY: TENTH PLANET TECHNOLOGIES, INDIA [ YEAR 2004 TO YEAR 2015]

JANUARY 2013 – JANUARY 2015:

WEB DEVELOPMENT MANAGER

MARCH 2011 – DECEMBER 2012:

BUSINESS ANALYST, PROJECT LEAD – ERP, BUSINESS INTELLIGENCE PHARMA DISTRIBUTION PORTFOLIO

MARCH 2010 – MARCH 2011:

BUSINESS ANALYST, PROJECT LEAD – ERP, BUSINESS INTELLIGENCE PHARMA DISTRIBUTION PORTFOLIO

JULY 2009 – MARCH 2010:

BUSINESS ANALYST, COMPIERE DEVELOPER – ERP PHARMA DISTRIBUTION PORTFOLIO

OCTOBER 2007 – JULY 2009:

BUSINESS ANALYST, ADEMPIERE DEVELOPER – DEBT COLLECTION BUSINESS PORTFOLIO

MAY 2006 – OCTOBER 2007:

.NET C# DEVELOPER – SENIOR SOFTWARE ENGINEER

SEPTEMBER 2004 – MAY 2006:

.NET C# DEVELOPER – SOFTWARE ENGINEER

COMPANY: COGNIZANT TECHNOLOGY SOLUTIONS, INDIA [ YEAR 2003 TO YEAR 2004]

JULY 2003 – SEPTEMBER 2004:

.NET C# DEVELOPER TRAINEE

EDUCATIONAL QUALFICATIONS

B Tech (Engineering), Major: Chemical, 4 Years Course

Year 1998 to 2002, Sriram Engineering College,

Vepampattu, Chennai City Suburb, Tamilnadu, India

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