Management Customer Service

Resume

AJAY KUMAR SINGH

Prakash Auto Mobile near Hanuman Mandir Behta Chauraha Lalganj, Raibareli – 229206

Contact: +91-760*******, 904-***-****

Email: ****.****@*****.***, ********@*****.***

HR / ADMINISTRATION PROFESSIONAL

Proactive decision maker, targeting challenging assignments in HRM/ Administration/ Employee Relations sector at a senior management level with reputed Domestic Organization

A dynamic Executive with over 7 years of comprehensive experience in General Management, Facilities Management, Personnel Management, & Administration and implementing cost and time reduction measures.

Cost effective professional, proficient in maintenance of facilities viz., House Keeping, Office Equipments, successful in leading corporations through critical phase, turnaround and fast-track growth.

Dexterity in structuring and implementing innovative Administrative policies/procedures to generate undivided commitment and dedication among personnel.

Professional competencies in managing entire range of HR functions - Manpower Planning, Recruitment, induction, Wages and Salary Administration, Employee Service Conditions, Safety, discipline.

Liaised with head office and PMC.

Exceptional leadership experience, recruitment and personnel development expertise having supervised large teams consisting of members at different levels and functions.

Core Competencies

Strategic Planning v HRM/HRD v Administration v Communication Strategies v Welfare Activities v Personnel Administration/Employee Relations v Compensation & Benefits v Manpower planning v Performance Management

EXPERIENCE:

Kirloskar Constructions & Engineers Ltd. Sep. 2014 to till date

(Wholly Owned subsidiary of Kirloskar Brothers Ltd.)

Sr. Executive HR/Administration

Handle the entire spectrum of activities across providing facilities support and efficiently handle contractors, house keeping /pantry services, mail room operations, Record management and house-keeping/tea/coffee/water services.

Acting as one point contact for all administrative matters like Time keeping and attendance, canteen management, guest house management, maintenance, upkeep and repairs of company’s assets, Telephone lines, mobile phones, logistics and courier services, procurement, storage and issue of stationery and compensation of employees

Identifying dependable and cost effective vendors for various services and maintaining schedule of alternate vendors and vendor accounts, also responsible for releasing purchase order and handling purchase of materials.

Liaised with Vendors and Agencies for signing effective corporate deals and contracts for AMC.

Maintain a flawless communication with the employees; ensure timely resolution of employee grievances and harmonious working environment at all levels.

Carrying out necessary procedures in the event of fire, flood, breaking and entering, accident or major damage. Caretakers are required to know the location of first-aid equipment and facilities.

Maintain the care and use of housekeeping supplies and equipment, etc. Perform regular inspections for sanitation, order, safety and proper performance of assigned duties. Inspect storage rooms, utility & janitorial closet, etc., for upkeep and supply control.

Coordinating with Event Management Companies for organizing various activities like seminars, conferences, team building activities, recreational activities

Accountable for managing ticketing for national and International travel entailing sending the application to relevant Embassy, appointments, arranging meetings and preparing minutes of the meetings

Spearheading efforts across developing, managing and monitoring the performance of multi-skilled work force and ensuring smooth implementation of HR policies for manpower planning, recruitment, appointment, selection and development.

Manage monthly payroll statement preparation for employees of as well as site Office.

Entrusted with the task of maintaining data base of all employees, and preparation of various Forms.

Manage the commercial accounts such as verification of attendance from muster rolls and leaves records and attendance regularization.

Spearheaded efforts across handling & managing overall internal administrative matters of the management, ensuring proper implementation of administrative policies and coordinating necessary support to the Management.

Hold periodic meetings with employees and drawn valuable inputs on HR programmes/policies. Developed a sense of emotional affiliation in the minds of employees.

Making effective contributions in recruitment, induction and deployment of staff members and regularly monitoring their performance levels to ensure highest efficiency levels.

Experience:

Kirloskar Constructions and Engineers Limited Jul 2010 to Aug.2014

(Wholly Owned subsidiary of Kirloskar Brothers Ltd.)

OFFICER-HR/ADMINISTRATION

Hiring of accommodation Office Premises Guest Houses, and ensuring their upkeep and housekeeping; procuring furniture furnishings required for the site, throughout the duration of the Project; explore the possibility of deployment re-deployment of furniture/capital assets etc. from other Sites (in consultation with Administration and Fleet Departments at H.O.) before ordering fresh purchases. Sample document for lease of a house

Establish and maintain the dining facility Mess at site.

Hire lease of vehicles for organizing the daily transportation requirements of employees at Site. Sample document for lease of a vehicle is enclosed, responsible for arranging rail / air travel for the employees at Site as per their eligibility.

Co-ordinate and ensure attendance gate passes for all Sub-contractors’ labour

Ensure attendance and leave monitoring systems, compile and forward necessary reports of employee’s daily attendance & leave records, etc., in the prescribed manner to HRD Department at H.O.

Organize the receipt and dispatch of mail documents (couriers & posts)

Arrange for telecommunication facilities including provision of internet broadband services (for the Site office) from the service provider (IT equipment shall be arranged by IT Department from HO/RO).

Ensure statutory compliances as applicable.

Maintain a liaison with the customer, local civil / government authorities.

Responsible for ensuring security of all employees and Company properties such as Site office, Stores and Guest Houses, etc

Provide timely information regarding an accident to concerned authorities immediately for claiming / settlement of benefit under Group Personal Accident insurance policy / Workmen Compensation.

Indenting for identity cards for employees and arranging the same from Head Office, (as and when required).

Arranging travel and accommodation for executives visiting the Site.

To implement company’s HR policies and ensure Employee welfare benefits as per HR & Admin. manual

To ensure and maintain Statutory Compliance cordial IR, attend to legal matters court cases.

To maintain cordial relation with client, District Administration & Local police.

To monitor mobilization demobilization of identified manpower for the Project.

To ensure that that employees Performance appraisal forms (at the time annual appraisal / probation & contract completion) reach corporate HRD in time.

To ensure that identified nominated employees are deputed to attend training programmes, Induction programmes etc as and when intimated by HO.

To administer Leave Management System, Hold salary reports Overtime statements to HO as per the specified timelines.

To intimate H.O about resignations separations of employees and forward in time resignation letter/ exit interview report clearance certificate for necessary action at HO.

Projects Undertaken

A)Karanpur-Moradabad-Kashipur Pipeline Project 12”X 105Kms

Client : GAIL (I) Limited

Consultant : Mecon Limited

SJS Group of Schools Jul 2007-Jun 2010

OFFICER-ADMINISTRATION

Responsible for all accounts payable, hiring, training coordination

Employee payroll and benefit files, customer service, invoice assessment, order tracking

House accounts billing, marketing strategies and implementation, advertisement development

Assisted in creating an instructional environment that fosters learning and growth

Assisted teachers in developing age appropriate educational, creative and physical activities for children age 13-15

Facilitated in developing clear and consistent expectation and rules

Aided children in developing making and problem solving skills

Assisted in providing supportive, social and economical environment for children by communicating with them in a positive manner.

Professional Qualification-

Advance Diploma in Management and Computer Application in 2007.

pursuing M.B.A From Sikkim Manipal University

Educational Qualification-

Post Graduation with Sociology from C.S.J.M. University Kanpur in 2009.

Graduation with Geography & Sociology from C.S.J.M. University Kanpur in 2005.

Intermediate with (Art group) from U.P. Board Allahabad in 2002.

High School with (Science group) from U.P. Board Allahabad in 1999.

Achievement-

Internal Promotion P.R.O. to Administrative Officer.

Strength-

Able to better way in different kind of situation.

Personal Details-

Father Name : Late Om Prakash Singh

Date of birth : 21st Dec.1985

Nationality : Indian

Religion : Hindu

Language : Hindi & English

Marital Status : Married

I, Ajay Kumar Singh confirm that all the information’s furnished above are true to best of my knowledge.

Date

Place: Moradabad (Ajay Kumar Singh)

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