Bilkis Khan
******.******@*****.***
Summary
* ***** ** ********** ** Information Technology with Software Testing Life Cycle (STLC) including designing, developing and implementing test plans, test cases and test processes fuelling swift corrective actions, significant cost savings and fault-free audits. Worked and experienced with varied business domains such as Telecom, Retirement Investment Services (401k plans), Finance, Banking and Investment management applications.
Worked as QA Lead for two projects.
Extensive experience performing manual testing in testing methodologies Waterfall and Agile/Scrum.
Analyze requirements and design specifications to ensure product verification.
Expertise in developing and Executing Test cases based on the Business Requirements Document, Functional Requirement and Use Cases.
Expertise in Performing GUI Testing, Functional testing, Integrated Testing, UAT testing, Regression testing and Black Box testing.
Expertise using HP Quality Center and Rally for Test management and defect tracking.
Participation in the defect management and triage functions
Expertise in writing SQL queries using Oracle 11g or other databases based on the need.
Expertise using UNIX / Linux commands
Experience in Web services Testing Tool – SOAPUI & Postman
Experience in Automation Testing - Selenium
Extensive testing experience on Web-based and Client Server applications.
Expertise in Ms-Office Suite (Ms-Word, Ms-Excel & Ms-PowerPoint)
Attend Meetings with Business and Development teams to get proper understanding of the application.
Possess excellent communication and organization skills with the ability to adapt to new environments
Education
Master of Business Administration – MBA
Diploma in Software Testing
Technical Skills
Languages
Java 1.6
Application Server
IBM Websphere
Configuration Management Tools
Visual Source Safe, SVN
Databases
Oracle (11g)
Tools
HP Quality Centre 10.0, Rally, Selenium
Accessibility Tools
NVDA, Chromevox
Webservices Tools
SOAPUI, Postman
Others
Unix, Mainframe etc
Work Experience
Client: AT&T,
Richardson, TX May 2015 – Till Date
Role: Senior Software Tester
The project is about introduction of a new product in Order Management System and later on, integration of it with of multiple systems that include Enabler, Billing, Telegance and CRM.
This project involves testing application developed for call centers executives for creating orders and making changes to the orders based on customers’ requests.
Responsibilities:
Requirement Analysis
Accurately monitoring and recording results in test documentation
Test scenarios and test cases preparation, test cases review, test case execution
Work within the global delivery mode (Onshore – Offshore)
Collaborate with other teams to identify, reproduce, document defects, bugs, or problems using the project's issue tracking tool.
Preparation of Test scenario /Test Cases in Quality Center
Performing peer reviews
Liaising with developers and programmers to swiftly resolve faults and Live Fix defects
SIT, Regression testing, IST Testing and Preparing UAT scenarios.
Executed SQL queries to validate the data in source and target database using Toad.
Attend Meeting with Business and Development teams to get proper understanding of the requirements
Validating data received from Data team and working with them to have the data corrected and configured as per data requests raised.
Developed positive and negative testing scenarios using business requirements for System and Integration testing phases.
Create Test Strategy, Test Plan, Traceability and other testing artifacts.
Knowledge of Agile Software Development Life Cycle and Software Testing Methodologies.
Creates status reports on a daily basis and provide status updates in Review Meetings
Handling escalation and support collaboration and Provide regular communication of project status and issues requiring escalation
Tools used: ALM, SharePoint, Citrix, Rally, Various In house Tools of Amdocs
Client: AT&T, Dallas, TX July 2014 – April 2015
Role: Senior Software Tester
Project: Self Registration
The project is about integration of multiple systems starting with Registration, which I was part of, to the
downstream systems which include Dashboard, Map and Maintenance, Billing and Mobility.
In Registration system, the companies’ profiles are created and setup with various products like
AVPN ( AT&T virtual private network), MIS (Manage Internet Service), MRS (Manage Router Service), SDNOM ( Switched Ethernet on Demand) etc.
Responsibilities:
Requirement Analysis
Accurately monitoring and recording results in test documentation
Test scenarios and test cases preparation, test cases review, test case execution
Web services Testing using SOAPUI
Accessibility Testing for CATO compliance using NVDA and Chromevox
Worked on Automation Testing – Selenium for some modules
Worked with SharePoint intranet website in uploading and downloading the project requirements, testing requirements and testing results.
Liaison between Testing team and Development teams for Defect resolution.
Preparation of Test scenario /Test Cases in Quality Center
Performing peer reviews
Liaising with developers and programmers to swiftly resolve faults and Live Fix defects
SIT, Regression testing & IST Testing
Executed SQL queries to validate the data in source and target database using Oracle 11g Assistance.
Attend Meeting with Business and Development teams to get proper understanding of the requirements.
Developed positive and negative testing scenarios using business requirements for System and Integration testing phases.
Create Test Strategy, Test Plan, Traceability and other testing artifacts.
Performed user interface and functional testing for mobile web application on different mobile handsets (iPhone, iPad, Android based handsets) and also by using mobile simulators.
Knowledge of agile Software Development Life Cycle and Software Testing Methodologies.
Creates status reports on a daily basis and provide status updates in Review Meetings
Handling escalation and support collaboration.
Tools used: TDM, ALM, SharePoint, Citrix, Rally, SOAPUI, Postman, Selenium
Device Testing – iPad2, iPad4 and Android
Client: Barclays – Atlanta, GA Jan 2012 – June 2014
Role: QA Lead
Project - CustD Statement Comparison
Barclays is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. This project is to migrate the data from the old application VOSTRO to the new application CustD. CustD is new application to replace the functionality of VOSTRO, soon to be out of support.
In order to replace the functionality of VOSTRO by CustD, data migration of two bodies of data has to be achieved:
Registration data of customers; this will be migrated to CDI (Customer Data Integration).
Statement details held for each account (e.g. closing balance, Last statement date etc); this data will be migrated to CustD.
I was majorly involved in the CustD statement comparison wherein I was responsible to compare the statements for discrepancies as per the requirements using ETL tool – Abinitio, Oracle 11g for database and AS/400 IBM mainframe for messages comparison.
Responsibilities:
Test Coordinator for testing and managing to multiple release schedules.
Lead work stream for End to End testing.
Responsible for resource management for Iterations and IST for releases
Requirement Analysis
Accurately monitoring and recording results in test documentation
SIT & Regression testing
Experienced with QC/ALM to give access to new employees or update access of existing employees
Worked with development teams, data and environment support teams, test analysts.
Attend Meeting with Business and Development teams to get proper understanding of the application.
Responsible for coordination and status reporting
Responsible to make sure that deliveries are on time
Worked with SharePoint intranet website in uploading and downloading the project requirements, testing requirements and testing results.
Liaison between Testing team and Development teams for Defect resolution.
Planning and allocating resources to tests/dates in Quality Center.
Total management of Defect reporting and test Execution status for all phases /cycles in testing.
Environment:
Application Server IBM Websphere (Version – WAS 7.0 for AIX)
Programming Language Java (Version - Sun Java VM 1.6)
Database Oracle (11g)
Configuration Management VSS (VisualSourceSafe)
Tool
ETL Tool Ab Initio (Version – 2.15)
Messaging IBM MQ (Version – 7.0)
Tools HP Quality Centre 10.0
Others Unix, Mainframe etc
Client: Barclays - Atlanta, GA Nov 2011 – Dec 2011
Role: QA analyst
Project: CustD
This project was to replace the Vostro system with new application CustD. SWIFT statements are delivered to customer, both inside and outside Barclays. Currently the VOSTRO system generates SWIFT statements from UKBA / GTSA feeds. CustD is new application to replace the functionality of VOSTRO, soon to be out of support.
Responsibilities:
Requirement Analysis
Accurately monitoring and recording results in test documentation
Preparing RTM
Test scenarios and test cases preparation, test cases review, test case execution
Performing peer reviews
Liaising with developers and programmers to swiftly resolve faults and Live Fix defects
Investigated software faults using the customer's configuration management tools (SVC – Apache subversion)
Monitoring the testing process and identifying and logging test failures
SIT & Regression testing
Environment:
Application Server IBM Websphere (Version – WAS 7.0 for AIX)
Programming Language Java (Version - Sun Java VM 1.6)
Database Oracle (11g)
Configuration Management SVC (Apache Subversion)
Tool
ETL Tool Ab Initio (Version – 2.15)
Messaging IBM MQ (Version – 7.0)
Tools HP Quality Centre 10.0
Others: Unix, Mainframe etc
Client: Barclays Technology - Atlanta, GA Aug 2011 – Oct 2011
Role: QA Lead
Project - Imaging and Workflow
This project is to make the various operational work flow processes of bank automated and web-based. It started off with the concept and thought of preserving the documents required of clients safe for various processes at a center location which can be used to satisfy the checklist requirements.
Responsibilities
SIT & Regression testing
Experienced with QC/ALM to give access to new employees or update access of existing employees
Worked with development teams, data and environment support teams, test analysts.
Attend Meeting with Business and Development teams to get proper understanding of the application.
Responsible for coordination and status reporting
Involved in UAT testing and implementation
Environment: .Net, Windows XP, Citrix, MTM, Microsoft Word and Excel.
Client: Principal Financial Group – Des Moines, Iowa Jan 2010 – June 2011
Role: QA Tester
Project - Trade Blade (Equity Services)
Principal Financial Group (The Principal) provides a wide range of financial services including retirement planning, insurance, and investment and banking products through offices in 18 countries throughout Asia, Australia, Europe, South America and North America.
This project involved testing of online application which comprises Equities. This was a critical application which consist of various functionality right from creating an offering or deal (can be preferred, equities and structured), verifying that deal in a Deal Calendar page, placing orders for the deal, allocating the shares or unit to the deal, executing the deal, restricting and unrestricting the account which can participate in placing the orders for the offering, verifying the status of the orders.
Responsibilities:
●Developed Test cases and Test scripts to test the high level capabilities of the systems based on the Systems requirement.
●Performed Black box testing, GUI Testing, Integration testing, System testing, User Acceptance testing, Functional testing, Regression Testing of the application.
●Strong documentation skills using Microsoft Word and Excel for testing purpose.
●Investigated software faults using the customer’s configuration management tools.
●Everyday attending the Business walkthroughs to discuss the requirements.
Environment: .Net, Windows NT/98, MTM, Microsoft Word and Excel
Client: Principal Financial Group – Des Moines, Iowa Dec 2006 – Nov 2009
Role: QA Tester
Project – Project Red
This project was to test online application for Express Processing of 401k plans. This application consists of various functionality right from logging into Express to process a transaction with respect to Task based v/s Role based. The testing involves the manual - functional testing.
Responsibilities:
●Developed Test cases and Test scripts to test the high level capabilities of the systems based on the Systems requirement.
●Performed Black box testing, GUI Testing, Integration testing, System testing, User Acceptance testing, Functional testing, Regression Testing of the application.
●Strong documentation skills using Microsoft Word and Excel for testing purpose.
●Investigated software faults using the customer’s configuration management tools.
●Everyday attending the Business walkthroughs to discuss the requirements.
●Involved in UAT testing and implementation
Environment: Windows NT/98, Quality Center, Microsoft Word and Excel.