Software Engineer Customer Service
Resume:
Pooja Meghnani
Role QA Testing Analyst
*****.********@*****.***
https://www.linkedin.com/in/poojameghnani
Authorized to work in the USA – Green Card
S U M M A RY
Seasoned Test lead with over ten years of experience in working with Global distributed teams. Highly proficient in ALM/QC, JIRA and RQM tool sets.
Expertise in Retail Omni-Channel Digital Customer Interactions across dotcom, Stores – Point of Sale, Mobile, Social, Customer Service and Self-Service channels
Excel in Creating/Reviewing Test strategy and plans, UAT planning, Creating & Tracking Quality Assurance metrics and Requirements Traceability Matrix.
Familiarity with estimating test effort for small size maintenance projects, medium size and large projects.
3+ years of software development background- XML, .NET, Visual Basic, VB.NET, C#, ASP, Jscript, and SQL Server development.
Familiarity with query such as MS SQL.
Strong knowledge of testing using different kinds of web browsers Internet Explorer, Chrome, Firefox, Safari etc.
Experience in testing real-time, batch and event driven applications.
Experience in testing Web based, Thick clients, Mobile, ETL/Migration, EAI/Middleware and Web Services – SOAP/REST.
Strong proficiency in Word, Excel, PowerPoint, Visio and Project
Strong organizational skills and attention to detail.
Experience in various types of testing against various platforms – functional, regression, integration, data integrity, and usability – legacy applications and web applications.
Prior experience in testing Desktop, Mobile Web, Responsive/Adaptive websites and native Mobile applications. Have successfully led User Acceptance Testing for large Digital Platform initiatives.
Full exposure to all Testing and Development phases for both Agile/Scrum and Waterfall SDLCs.
Experience in testing Multi-Tenant, Multi Lingual and Multi-National implementations of Customer Experiences.
Expertise in leading commerce & content management system packages such as the Oracle Commerce Suite of products - ATG Commerce, ATG CSC and Endeca including Oracle WebCenter Content, WebCenter Sites
(Fatwire) and Digital Asset Management System.
Pooja Meghnani
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E X P E R I E N C E
UAT Specialist JCPenney
Jun 2015 – Feb 2016
Software Engineer - QA Deloitte LLC
Sep 2014 – Jun 2015
Test Lead Infosys Limited
Nov 2006 – Aug 2014
Software Engineer Sonata Software Limited
Feb 2005 – Oct 2006
E D U C A T I O N
Bache l o r o f Comput e r S c i ence & Eng i nee r i ng
2004- Jaipur Engineering College and Research Center – University of Rajasthan, India. S K I L L S
Tes t i ng Tool s
HP Quality Center, Rational Quality Manager, JIRA Ope r a t i ng Sys t ems
Windows, Mac, iOS, Android
Tes t i ng Expe r i ence
Web based, Thick clients, Mobile and Web Services SOAP/REST.
Testing using different kinds of web browsers Internet Explorer, Chrome, Firefox, Safari etc. Deve l opment Expe r i ence
3+ years of software development experience – XML, .NET, Visual Basic, VB.NET, C#, ASP, Jscript, and SQL Server development.
e-Commerce Expertise
ATG BCC, ATG CSC, Endeca Workbench, Oracle WebCenter Sites – Authoring, Publishing & Delivery, Oracle WebCenter Content
Domains
Retail Apparel, CPG, Hospitality
R E L E VA N T P R E V I O U S E X P E R I E N C E Ro l e – UAT Specialist
Company – JCPenney
Du r a t i on – June 2015 – Feb 2016
Pooja Meghnani
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De s c r i p t i on
The customer-facing website of this leading retailer is built using Oracle commerce platform – ATG & Endeca. The commerce platform integrates with various other internal systems. The Platform provides an Omni-channel customer experience to its Customers across all channels – dotcom, Stores - Point-of-sale, Mobile apps & Mobile Web, Customer Support Center and Self-Service Kiosks. Re spons i b i l i t i es
Create Test Plans, UAT planning, creating complex test data/content through various tools like BCC, Endeca and various internal tools to create test data like such as pricing & promotion scenarios, etc. Create test cases/scripts. Tracking QA progress by creating daily & weekly status reports. Monitor Defect Reporting, Lead triage meeting, Triage UAT Defects, Manage & report - Issue Log, Verify & validate Test Results, ensuring a smooth execution of the UAT; Ownership of successful test completion. Ro l e – Software Engineer - QA
Company – Deloitte LLC
Du r a t i on – Sep 2014 – May 2015
De s c r i p t i on
Implementation of an integrated platform which determines eligibility and distribution of financial benefits as Services from US State Government. The platform was used to integrate and automate the distribution of financial benefits through bank.
Re spons i b i l i t i es
Develop a strategy for writing complex test cases, involving Complex logic to determine and the distribution of financial benefits through bank. Create test cases/scripts. Tracking daily progress by daily & weekly status reports. Defects management, manage & report - Issue Log, Verify & validate Test Results, Ensure a smooth execution of testing.
Ro l e – Test Lead
Company – Darden Restaurants Inc. (Consultant from Infosys Limited) Du r a t i on – Aug 2013 – Aug 2014
Pooja Meghnani
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De s c r i p t i on
Guest facing ecommerce platform for a largest full-service restaurant company. The platform is developed using Oracle Commerce Suite of products. The new digital platform is a Multi-Tenant, Multi-Lingual, Multi- national implementation of Oracle Commerce.
The Enterprise Portal (EP) is developed using Oracle WebCenter - Enterprise Content Management System. The EP enables Multi-directional information exchange, Intranet governance and content management. Re spons i b i l i t i es
Define Test Plan, develop a strategy for writing complex test cases, Create test cases/scripts. Tracking daily progress by daily and weekly status reports. Monitor Defect Reporting, Lead triage meeting, Triage UAT Defects, Manage and report on Issue Log, Verify and validate Test Results, ensuring a smooth execution of the UAT; Ownership of successful test completion. Key Learning Meeting. Ro l e – Quality Assurance Tester
Company – Target Inc. (Consultant from Infosys Limited) Du r a t i on – Jul 2011 – Aug 2012
De s c r i p t i on
Sign and label - Led the team for testing the, system which is used to print signs and label in a store for Target Inc.
Re spons i b i l i t i es
Preparing Test Plan, Requirement Analysis, Estimation and planning for test execution. Test case design and execution, Defect Management, Tracking and reporting bugs. Ro l e – Quality Assurance Tester
Company – Victoria’s Secret Direct (Consultant from Infosys Limited) Du r a t i on – Aug 2008 (2 years)
Pooja Meghnani
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De s c r i p t i on
Implementation of a Content Management System using Oracle WebCenter Sites/Fatwire product for the www.victoriassecret.com website.
Re spons i b i l i t i es
Requirement Analysis, Estimation and planning for test execution. Test case design and execution, Create UAT test cases/scripts, Defect Management, Tracking and reporting bugs. Create UAT test data and support UAT execution.
Ro l e – Software Engineer
Company – Sonata software Ltd
Du r a t i on – Aug 2008 (1.5 years)
De s c r i p t i on
This Project involved creating a console (Re-insurance Contract Administration (RCA)) which allows the client to add, change, and to remove a contract also capability to automatically compute and cede both the premium and loss data
Re spons i b i l i t i es
Development, Problem Solving, Unit Testing
Pooja has executed many projects as a QA Analyst & Developer while employed with Infosys Limited and Sonata Software Limited companies.
P R O F E S S I O N A L REF E R E N C E S
Available upon request.
Contact this candidate