Customer Service Representative

WILISHA WILLIAMS

**** ***** *** • Saint. Louis, MO 63121

314-***-****

*******.********@*****.***

Customer Service Representative

Dedicated and motivated individual with a passion for success.

Able to Operate very effectively in an office environment, skilled in operating audio visual equipment, copy machines and HTML Scanners.

Excellent in customer service cash handling and working with peers.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

Work Experience

Arkansas Workforce Center-North Little Rock, Arkansas 06/10-08/12

Office Clerk

Market Strategies International-North Little Rock, Arkansas 05/12-12/12

Customer Associate

Kroger’s-Maumelle, Arkansas 01/13-04/13

Overnight Cashier

Central Little Rock Laundromat-Little Rock, Arkansas 04/13-05/13

Laundry Aide

Wetherington Boys and Girls Club-North Little Rock 01/13-05/13

Activity Leader

Homewood Suites by Hilton 04/2014-05/2015

House Keeper

Convergys Arnold Mo 05/2015-11/2015

Customer Service Representative

Equifax 12/2015-02/2016

Temporary Customer Service Representative

Education

North Little Rock High School-North Little Rock, Arkansas 08/07-05/11

Graduated

Pulaski Technical College-North Little Rock, Arkansas 09/11-05/15

In Progress

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