Robert J. Bickford

E: actr9a@r.postjobfree.com C: 508-***-**** 2755 Via Capri #1229- Clearwater, FL 33764

https://www.linkedin.com/in/bob-bickford-90560987

Experienced Account Manager that is relationship driven, with experience in: forecasting, strategic planning, P&L

management, sales negotiation, customer retention, business/product development, fleet management, employee

mentoring, multi-level sales presentations, marketing and a solid background in multi-location operation.

Innovator with the ability to recognize needs of a company and formulate plans and programs in a time sensitive

manner to meet those needs and encourage an environment that allows creative thought. Core values include:

Relationship Driven, Consultative Sales, Decisive, Determined, Empathetic, and Focused.

Professional Experience

Rush Enterprises 8109 E Adamo Dr. Tampa, Florida 33619 1/2015 1/2016

Rental Sales Account Manager/Tampa & Orlando

Achieved and exceed goals and objectives set by upper management.

Conceptualized and implemented sales strategies for assigned territories.

Cultivated existing customer base and generated new business accounts in an assigned territory.

Generated PowerPoint presentations for all new business proposals for potential and existing accounts.

Maintained all activity in self-generated CRM programs.

Milton CAT, 101 Quarry St, Milford, MA 01757 6/2013-1/2015

Power Solutions: Product Support & Sales Account Manager

Achieved and exceeded fiscal and contract goals set by upper management.

Delivered in the role of a Single Point of Contact for all end user accounts.

Conceptualized and implemented sales strategies.

Performed sales presentations to multi-level executives and property management companies.

Cultivated and expanded existing customer base and generated new business in an assigned territory.

Calculated bids and generated proposals for new and renewal business.

Prepared service contracts, new or additional equipment RFP quotations.

Managed all account activity in CRM program.

Completed call reports and activity logs.

All-Star Enterprises & Collision Center Inc., 171 Boston St, Salem, MA 01970 5/2007-6/2013

Operations Manager

Generated sales presentations for Municipalities, property management companies and organizations.

Directed sales negotiations with professional organization, customers for towing, mechanical & collision repair

contracts.

Set up and maintained operating systems for multiple franchised business systems under corporate portfolio.

Forecasted annual budget and projections.

Oversaw all aspects of daily operations of multiple locations and staff hiring/training for all personnel.

Maintained driver s records and testing per DOT regulations.

Managed all insurance policies for the business.

Budget Truck Rental 595 Pond St Braintree, MA 02184 8/ 2005-5/2007

Dealer Performance Manager, Boston, MA Territory

Managed and supervised 32 dealer and agency locations.

Generated over 10.7 million dollars in annual revenue.

Identified target markers for new locations.

Developed and implemented business plans.

Forecasted annual budget and projections.

Controlled a fleet of over 500 units.

Directed implementation of corporate policies and procedures.

AMI Leasing Management/ Penske Truck Leasing, 209 Washington St, Auburn, MA 01501 4/1993-8/2005

Area Management

Area Manager, Auburn and Fitchburg MA 2001-2005

District Rental Manager, Worcester, MA 2000-2001

District Rental Manager, Springfield, MA 1999-2000

Rental Manager, Randolph, MA 1993-1999

Oversaw truck rental sales and branch operations for multiple locations.

Created over $1 million in generated annual revenue at the beginning of employment and over $2.6 million

generated annual revenue with bottom line responsibility by the end of my employment.

Negotiated direct customer contact in long-term negotiations and closing sales.

Managed, trained and mentored rental staff.

Controlled fleets from ordering to disposal.

Established fiscal goals and budgets for the business locations.

Education

University of Massachusetts, Boston

Bachelor of Arts Economics

Certifications

OSHA 10 Certified

Technical Skills:

Proficient in Microsoft Office: Word, Outlook, Excel & Power Point. In-house Customer Retention Management

Programs (CRM). AS400 Experienced, QuickBooks, Socratic Sales Process Training, Value Added Sales Programs,

Franklin Covey Time Management Programs, Electrical Generating Systems Association On Site Power

Generation

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