Sales Customer Service
Resume:
SHAIJU KUNHIPURAYIL
E-mail: *****.***@*****.***
CAREER VISION
To secure a position where my hard work, dedication and ability to acquire new skills will prove advantages for any company I work for.
WORK EXPERINCE
Adept General Trading Company, Dubai
Business Development Executive (Jan-19, 2014 to till date)
Duties & Responsibilities
Maintaining the company standard for customer service.
Conducting meeting with customer.
Finding new customer and maintain existing customer.
Regular Feedback on customer feedback and ensure customer loyalty and retention.
Responsible for Monthly Target.
Controlling payment and cheque collection
Controlling ware house operation
Ensuring timely delivery at customer place
Ten Sports, Dubai
Librarian and Media Coordinator (March, 2008 to December, 2014 )
Duties & Responsibilities
Management of all media, both file and tape, on Ten Sports servers.
All library functions including ingestion, annotation, cataloguing, storage, retrieval and distribution of animations, videos, music and other media.
Segmenting, censoring and quality check of various shows and programmers such as WWE shows, Motorsport Mundial, UEFA Magazine shows, etc.
Digital Asset Management using Broadview software and DIVA archiving systems.
Compliance of video & audio technical standards.
Uploading and uplink of all digital files through FTP and Aspire for marketing team, external clients and other departments.
Ensuring timely delivery of media to appropriate departments / producers.
Supporting the creative services, programming and transmission teams with their media requirements.
File conversions to various formats for both audio and video.
Technical check of transmission media pre and post-edit.
City7 TV, Dubai
Assistant Librarian (May 2007 –February 2008)
Management of all tapes and other media.
Ingestion, cataloguing, storage and retrieval of media
Maintain logs and issuance, delivery and acceptance of tapes from producers and other external teams.
Support all departments with their media requirements
BELAL ALSHEHHI GENERAL TRADING L.L.C.
Shop In charge for Garments and Hardwares (from jun 2005 to Feb’2007)
Duties & Responsibilities
• Maintaining and developing relationships with existing customers via meetings,
Telephone calls and emails
• Visiting potential customers for new business.
• Making accurate, rapid cost calculations, and providing customers with
• Negotiating the terms of an agreement and closing sales.
• Representing demonstrations.
• Negotiating variations in price, delivery and specifications with company's
• Advising on forthcoming product developments and discussing special
• Liaising with suppliers to check on the progress of existing orders.
• Checking quantities of goods on display and in stock.
• Involved with identifying new markets and business opportunities.
• Promote products in professional manner.
• Recording sales and order information and sending copies to the sales office.
• Reviewing own sales performance, aiming to meet or exceed targets.
ACADEMIC & OTHER QUALIFICATIONS
Certificate Examination In Engineering, 2002
General English For Mixed Groups Programmer (British Council, UAE), 2004
Microsoft Office
Basic Non-Linear editing using Adobe Premier & FCP
Internet and Web Applications
PERSONAL PROFILE
Date of Birth: 24-01-1985
Sex: Male
Nationality: Indian
Marital status: Married
Linguistic Abilities : English, Hindi,Arabic, Malayalam, Tamil
Passport No .: K 7976865
Driving License: ValidU.A.E driving license
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
I hope that my qualification will meet your requirements.
Shaiju Kunhipurayil
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