Sales Representative Six Sigma

John Holland

**************@*****.***, 440-***-**** mobile

Summary HR / Labor Relations professional with more than 15 years’ experience working closely with senior managers and union officials to resolve employee issues and maintain productivity.

Production and Manufacturing Management experience in intense manufacturing environment

Six Sigma green belt

Lean manufacturing and 5S process to improve productivity and eliminate waste

Experience in Labor Relations process in large Union plant

FMLA, EEOC, NLRB administration expertise

Grievance resolution experience

Dedication to product quality; in-depth knowledge of quality control standards

Production scheduling expert

Health and Safety plant committee working with OSHA

Labor Relations expertise in handling employee concerns

Experience Ford Motor Company, Brook Park, OH

Senior Labor Relations Representative / Manufacturing Supervisor Apr 2000 – Dec 2015

Key Accomplishments

Planned, directed, coordinated and assigned manpower to efficiently meet production requirements

Supervised operations and more than 80 production and assembly line staff

Led grievance production meetings reducing over $300,000 in grievance liability to under $45,000

Contributed to the successful I4 engine product launch by increasing productivity through improvements in operations, quality, safety and administration

Recognized by Plant Manager (2015) for successful machining area conversion, placing correct manpower daily

Led plant attendance program reducing non-controllable absenteeism rate

Led and administered the FMLA process

Manpower production and skilled trade lead for weekly manpower moves

Led Union local negotiations as well as IBEW local negotiations

Team member that was awarded Shingo award for manufacturing excellence as a Production Process Coach

Caritas Healthcare Systems, Westlake, OH

Occupational Clinic Sales Representative Apr 1996 – Apr 2000

Key Accomplishments

Worked with clients to place occupational physicians in manufacturing plants to help manage occupational injuries. Recruited companies to utilize our occupational clinics to manage employees occupational injuries; resulting in reduced lost time days and job placement for occupationally restricted employees

Education Bachelor of Arts, Business Administration, Baldwin-Wallace University

Berea, OH

Professional Training

Workforce Harassment training

Employee Issue Resolution training

Six Sigma Green Belt training

ERC-Employee Resource Coordinator training – Wayne State University

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