ZAFAR IRFAN

actr4m@r.postjobfree.com

Pennsylvania, USA

715-***-****

Qualification Summary

Innovative, results-oriented, and experienced IT professional with over 13 years in healthcare IT, system integration, education and leadership roles.

Demonstrated experience in system integration/analysis, integrated solution design, and project management.

Certified in EPIC Bridges, Infor/Lawson Cloverleaf Level II, Infor ION Connect, and ITIL Foundation V3.

Over 3 years’ experience using Clinical Information Systems in healthcare environment.

Implemented client/server based solutions in numerous hospitals and conducted group training sessions.

Over 4 years’ experience in adult training, instructional designing and education.

Extensive experience in HL7, ADT, patient Orders & Results, clinical, and ancillary interfacing.

System integration/research experience with HIS, RIS, LIS (SUNQUEST, HMS, GENZYME, MEDIWARE/HCLL), or CPOE systems i.e. EPIC, ECLIPSYS, eClinicalWorks, MEDITECH.

Designed HIE architecture for a huge integration project & deployed MPI solution for a large health care system.

Well trained and experienced in CISCO Networking and Microsoft Server administration.

Experienced leading projects by successfully integrating clinical, medical lab, financial, and other non-clinical applications.

Designed interfaces between Lawson S3 (ERP) modules (GL, SCM, HCM, AP, TM) / Cerner (CIS) and External systems, HIS

Designed & Implemented interfaces using Cloverleaf, BizTalk, Iguana, Mirth; and numerous data standards.

6 Sigma Greenbelt certified by Honeywell for implementing noticeable process enhancement.

Demonstrated expertise for integrating EMR systems with EPIC using EPIC BRIDGES and Cloverleaf.

Established PMO in IT department, Served as PP & C lead, Program Manager, QA / TQM, Integration Manager.

Administered Web server, MS Project Server, MS SharePoint Server, Cloverleaf server, and MS SQL server.

Experienced to program in ASP, VBScript, JavaScript, Perl, TCL, Oracle Reports, and Crystal Reports.

Expertise to deploy the business solutions in MS Windows as well as Linux/UNIX environment.

Qualified and experienced to write and compile technical documentation and user manuals.

Able to work effectively in a strong customer service/team oriented environment.

Proven record in streamlining operations, relating technical information to end users/executives.

Career Progression

ITC Infotech/AmeriHealth – Pennsylvania DEC 15 to Present

System Integration SME – Primary Responsibilities: Integrated solution design and development using HIE architecture, HL7 version 2. and 3. standards, CDA/CCD, and Mirth integration engine.

E3Corp: Lawson S3 (ERP) Solution Provider/Infor’s Partner – Dubai DEC 13 to NOV 15

System Integration SME – I was leading designing and building HL7 & Lawson S3 (ERP) integrated solutions, using Cloverleaf and integration best practices for the health care clients all over the Middle East. The hospital interfaces were implemented among HIS, EMRs, and Lawson S3 modules. The hospital integration included the transactions like patient registration, admission, updates, orders, results, and charges. I was a point person to integrate HIS or 3rd party vendor systems with Lawson S3 modules i.e. SCM and Finance/GL. Designed templates for standardized documentation repository, wrote technical & functional manuals, ongoing integration support guides, and conducted training / presentation sessions for in-house staff as well as the clients. Assisted the sales team for responding to customer queries about E3’s products and services. Worked closely with Lawson S3 modules functional consultants to understand the business logics, data relationships, forms and data relations, Inter-form relations, and other configuration details. Assisted the management and the sales team by writing the scope of work and/or SOW for potential integration projects. Designed HIE architecture and other integration architectures for large healthcare enterprises. Produced integration design and support documents, and organized/conducted group training sessions.

Dell/Sidra Medical & Research Center – Doha, Qatar SEP 12 to DEC 13

Enterprise Integration Architect – This was a high level position worked in an internationally cultural environment where west meets east to pool the best of the talent, the world has to offer.

Designed new interface work packages to integrate Lawson S3 (ERP) modules (SCM, AP, CM, HR, TM, etc.) and Cerner (CIS) system with diversified third party vendor applications using different protocols (TCP/IP, FTPS, SFTP, HTTPS, and Web services) and data formats (HL7, XML, SWIFT, EDIFACT, X12, HR XML). I managed integration projects and integration analysts to accomplish the designing work that included requirement gathering, leading design workshops, and defining the strategy for the interface architecture. I applied PMBOK and SDLC standards to achieve the best results. I also developed prototypes on the Cloverleaf interface engine as Proof of Concept to ensure my recommended strategy works. I compiled architecture plan documents for every work package assigned to me including Detail Integrated Design document, Physical Integrated Design document, Business Integrated Design document, Message Matrix document, and Disaster Recovery document. I gave directions to the onsite analysts and offshore interface developers. Other activities included coordinating with testing teams in testing efforts i.e. LIT & EIT; Implemented the Cloverleaf Secure Courier client/server solution, administered pre-EIT sessions with internal and external participants, and migration of the integrated solution from build to test environment on Linux based Cloverleaf Interface Engine platform.

Swedish Medical Center – Washington (P/T Remote/Offsite) JUL 12 to NOV 12

HL7/Cloverleaf Developer. Developed interfaces between EPIC and EMR systems (patient registration, admission, update, orders, results, and charges) and lab systems (i.e. SUNQUEST) using Cloverleaf Interface Engine.

Henry Ford Health System – Detroit, Michigan NOV 11 to JUL 12

Systems Analyst Leader. I was responsible for research & analysis of current and future system integration in this hospital system, recommended changes in the overall architecture of HL7 interfaces in an effort to replace current HIS/LIS (SUNQUEST and Others) with EPIC, deployed the recommended solution in Cloverleaf interface engine. I developed numerous interfaces (ADT, patient orders, results, and billing) between EPIC and all other EMR and lab applications. I configured and built interfaces in Epic Bridges and Cloverleaf. I also performed troubleshooting work between Epic Bridges and Cloverleaf.

Fletcher Allen Healthcare – Burlington, Vermont APR 11 to SEP 11

Sr. System Integration Engineer. Developed new interfaces (for patient orders, ADT, Results, and billing) between EMRs and EPIC, enhanced, and supported existing interfaces (integrating EPIC, SUNQUEST, RIS, and other 3rd party vendor EMRs) using Cloverleaf IE version 5.8 and EPIC Bridges, and wrote new programs/scripts in TCL and PERL to integrate HL7 based systems. Perl programs were written for data conversion from OACIS extracts to EPIC.

Health Management Systems - Nashville, Tennessee OCT 10 to APR 11

Worked on a research and redesign project for integrating the Ambulatory EHR system with the HMS’s Hospital Information system. I investigated and analyzed the attributes and data handling of the most popular healthcare products i.e. ALLSCRIPTS and eClinicalWorks, in order to be able to recommend HMS a better solution for its potential customers. Mirth and JavaScript were used on this project. My recommendation for a strategic approach was focusing to replace the traditional way of a point to point integration with a platform independent Web services-based integration.

Triumph & Methodist Hospitals - Houston, Texas JUL 10 to SEP 10

Senior Integration Analyst. Developed & supported interfaces using Mirth and Iguana interface engines. The HL7 interfaces were built between Meditech, Onbase, and other EMR systems at Triumph. I also performed research and documentation around the system integration for that hospital system.

Provided consulting services to Methodist Hospital system for facilitating the integration effort using Cloverleaf Interface Engine. The primary HIS was McKesson’s HealthQuest application that fed other third party vendor applications/EMR systems with patient registration, update, orders, and results information. The third party vendors are Siemens, GE, SOFTMED, MEDITECH, SUNQUEST, and ECLIPSYS just to name a few.

US Tech Solutions, Inc. New York. NOV 09 to JULY 10

Senior Healthcare BA / System Integration Lead for NTSP, Ft. Worth, Texas: Lead the activity of building North Texas Specialty Physician’s data warehouse system with three more resources and documented the AS-IS and TO-BE analysis. I maintained project plan to keep track of project tasks of my team in MS project schedule. I designed the HL7 and CCD interfaces to pass the messages between BizTalk and Cloverleaf interface engines. I built a bridge between SQL server databases and BizTalk. The data is regularly fed to the data warehouse form numerous sources i.e. patient care facilities, physician’s clinics, health plan, pharmacy, labs, and financial entities.

Spectraforce Technologies, Inc., Raleigh, North Carolina. JULY 09 to NOV 09

Interface Engine Consultant for HCA, Nashville, Tennessee: Developed and maintained X12 based interfaces to share/transfer the real-time information between HCA funds management application and its vendors and payers. Developed and implemented 820 outbound interfaces between the corporate and banks/vendors for payments and remittances.

Darwin Partners / DexTrys Inc., Wakefield, Massachusetts. JUNE 08 to APRIL 09

System Integration Engineer/Consultant for GE HealthCare, Home Office, Texas: Managed multiple concurrent projects to integrate globally recognized GE’s MUSE application (Cardiology Information System) with its customer’s legacy Hospital Information Systems (HIS) i.e. EPIC, Eclipsys and Meditech/ EMR applications. The clients of GE are spread globally and across the U.S.

Managed at least 8 to 10 projects concurrently to implement the integrated solutions for GE’s customers.

Performed licensing procedure for the middle-tier Interface Engine software, which was a backbone of every integration solution for GE’s clients.

Configured and built interface servers and MUSE application servers for every GE’s customer remotely via VPN access.

Participated actively in unit testing and acceptance testing with GE’s customers by administering the interface servers.

Performed migration the test environment to the production environment carefully to make GE’s customers’ go-live activity painless.

Provided heavy remote support to GE’s customers through the use of VPN access, emails, and conference calls.

Updated Workbench application (program management & financial planning system) with my projects’ statuses through which the quarterly profit & loss reports are produced and budget of the future projects is planned.

SOFT (Source Of Future Technology) Inc., New York. April 07 to March 08

Interface Analyst & Consultant to Genzyme Genetics Labs, Santa Fe, New Mexico: My primary function was to manage multiple projects concurrently to integrate the third party vendor applications and HIS i.e. TriHealth, DigiChart, SUNQUEST, Meditech, EPIC, Eclipsys, and SoftMed, etc. with Genzyme genetics lab application. The general clientele of Genzyme was consisted of hospitals and labs spread all over the globe. Major accomplished milestones were the activities of System Integration and Implementation Life Cycle.

Performed System Administration & DBA functions using Windows 2003/XP and Oracle/TOAD.

Wrote test scenarios and plans for the interfaces (for patient ADT, Orders, Results, and Billing) to be thoroughly tested.

Performed functional and acceptance testing with Genzyme’s customers remotely through the use of VPN access.

Used TCP/IP and Secured FTP communication protocols to transmit and receive real-time data between Genzyme and its customers’ interfaces.

LifeCare Management Services. Plano, Texas. June 06 to April 07

System Integration Manager: My past program management experience, DBA & system administration skills, and process re-engineering expertise became handy at this acute care organization. This company, which provides acute care services to its patients, is composed of hospital facilities spread all over the U.S. Its centralized IT department operates out of its headquarters, which I was the key component of. I was the direct report of the Chief Information Officer and the director of business solutions. I contributed heavily towards re-shaping the IT department of this enterprise and received very rewarding remarks from the Chief Information Officer.

Introduced, recommended, and implemented highly productive and cost effective solutions.

Established the PMO in the IT department along with my director and another team mate by forming, defining, training, and enforcing policies as being its key member.

Successfully installed, configured, and deployed the Project server & Sharepoint server solution.

Administered MS Project Server with Sharepoint Server in order to implement new ways of sharing projects, documents, and other useful information via collaborating.

Prepared and displayed the elaborated architecture of the Project Server and its Sharepoint server databases in VISIO to orient my peers and managers about data table relationships and dependencies.

Trained the IT staff to use Project Server and Sharepoint Server’s features properly & effectively.

Administered SQL server and the corporate interface servers.

Successfully shifted the real-time data onto the LifeCare’s corporate SAN from the SAN of an external vendor of this hospital in an effort to start depending on LifeCare’s own resources.

Managed the SAN DB migration project and completed it in time and within budget with a remarkable cost saving. The approximate cost saving was $180,000 annually.

I replaced the manual interfacing between LifeCare and its six host hospitals by designing, developing, and deploying the automated billing interfacing solution with advanced techniques, i.e. on-the-fly logs maintenance and email triggering. These interfaces were developed using CGI/Perl and Windows Shell scripts.

Compiled a comprehensive technical manual to train other administrators on monitoring, supporting, and reading the daily performance logs for the automated Charge Interface solution.

UT Southwestern (UTSW) Medical Center. Dallas, Texas Aug 05 To Jun 06

Programmer / Analyst III: I developed numerous interfaces for this University of Texas medical center by integrating the EPIC (Patient Registration & Management System) with other EMR, lab/LIS, radiology/RIS, billing applications. The departments i.e. Endoscopy lab, Radiology lab, Cardiology, OB/Gynecology, Patient Admissions, Pharmacy, and Nursing etc. share patient related information in real time environment. Some of the vendor applications that are integrated among these departments are Oacis, MISYS/SUNQUEST, Endosoft, Quest, RL-Solution, IDX, SoftMed, and Siemens. My day-to-day duties included requirement-gathering, business analysis, writing specifications of the interfaces, developing interfaces, mapping and analysis of HL7 data, configuring and administering Cloverleaf interface engine, integrated testing using Cloverleaf test objects, report writing in Access and Crystal Reports, and providing technical support to end users.

Mediware Information Systems, Inc., Irving, Texas July 04 To Aug 05

Senior Technical Services Analyst: Managed numerous projects to deploy the client-server software (HCLL) of Mediware at its customers’ sites. This software is a blood-bank management application coupled with a HL7 interfacing software also provided by Mediware. Its clientele includes hospitals, labs, and blood banks all over the world. Assisted sales team to respond to Mediware’s clients’ queries and to customize the HL7 integrated solution. Installed, configured, and built the customers’ servers either on Mediware’s customers’ sites or remotely from Mediware’s site, compiled technical training manuals, conducted group training sessions for their system administrators at customers’ sites, and provided the remote support to Mediware’s customers by accessing their network/servers through VPN tunnels. Some of the highlights of my responsibilities were as follows:

Lead the activity of installing and configuring the Mediware HL7 interface engines for incoming and outgoing real–time transactions to and from the Mediware application HCLL.

Integrated HCLL system with CPOE systems i.e. EPIC, ECLIPSYS, and MEDITECH, etc. thru the Mediware’s HL7 interface.

Performed business analysis for Mediware’s customers and recommended solutions for their unique situations.

Managed projects to successfully deploy the Mediware’s blood bank management software (Client Server based and Multi-tier application) as well as to train the system administrators, and provide customer/technical support until moving the application system to production.

Administered server staging, installing the proprietary software, configuring HL7 interface engines for clients of Mediware worldwide.

Unique Touch Technologies Co., Dallas, Texas April 02 To June 04

Program Manager/IT Director:

Responsible for all Electronic Commerce deployment. Responsible for E-Commerce RFP bids, contracts and training of new customers on new web site and E-Commerce products.

Performed interviewing, negotiations, and hiring of overseas consultants.

Effectively directed, and monitored the work of the overseas consultants remotely.

Managed a Web portal development project for the carpet & flooring company.

Worked on a short-term Web interfacing project as senior analyst / consultant for Verizon.

Managed and provided IT and Web solutions to consumers as well as to the business community by:

Designing, developing Internet/Intranet database interfaces.

Collecting and writing requirement specifications, contracts, design documents, performing business analysis and project management and budget/cost analysis for hardware/Infrastructure, software, vendor services, and business promotion.

Honeywell Aerospace / Engine & Systems - Tucson, Arizona May 98 To Nov. 01

Project Management / Business Analysis: Responsible for finding alternatives and recommending better solutions to the management. Activities included maintaining relationships with customers and vendors, studying and evaluating business processes/models, performing cost analysis, suggesting changes in current business processes, meeting project and budget targets for infrastructure/hardware and services, managing configuration and changes, data and process modeling using ERD (Entity Relationship Diagram), writing Design Documents and DFD (Data Flow Diagrams).

Green-Belt Certification for TQM: Achieved the certification from Six-Sigma/Process improvement team for identifying defects in current processes. The recommended solution saved the organization 1200 man-hours of overtime and close to $70,000 annually.

PP&C Lead: Performed a role of Program Planning & Control lead administering project tools, training project leads, and enforcing and monitoring new processes. PP & C practices helped implementing effective program management at enterprise level.

People Development: Organized training material and gave presentations for programmers and project leaders.

QA Analyst: Performed the key role of QA analyst within IT department for all software development projects.

TMC HealthCare - Tucson, Arizona Feb 96 To May 98

Application System Developer: Performed maintenance, enhancement, support, report writing, and systems integration activities.

Performed a very active role in forming a Master Person Index database by extracting the data from the health plan and the medical lab and supplied the regular feed to the database.

Performed data modeling using ERD, mapping, analysis of legacy data and worked in a team environment to develop a well-integrated data warehouse.

Production Support: Provided development support on AMISYS, COTS systems, and end-user applications. Recommended and re-designed the end-user applications, in such a manner that they improved the performance to 100%.

Education

MS Computer Information Systems. University of Phoenix, Tucson, Arizona (with honors), Aug. 2001

BS Computer Science. University of Oklahoma, Norman, Oklahoma, May 1985

Attended various business and project management seminars organized by Franklin Covey; some of them are listed below:

1.A tool for improved communication and decision making

2.What Matters Most

3.Presentation Skills

4.Communicating with diplomacy and tact

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