Office Services and Facilities

Lamar Dempsey

*** ******* ******, ********, ** **233 Cell # 646-***-**** **********@*****.***

SKILLS

Heavy data entry & updating of vendor COI’s. Coordinate with building management and 3rd party vendors to address any issues,

technical or otherwise; assist HVAC engineers. Basic knowledge of Quick Books and modify floor plans using PowerPoint.

Experience with Hospitality duties such as Conference Room set up/ break down, and pantry maintenance.

Order and maintain adequate levels of supply inventory for mail rooms, stock rooms, and pantries.

Knowledge of Mail Room procedures, various postage machines; Manage FedEx, UPS, DHL, and RPS shipping software.

Pitney Bowes and Neopost mailing/copying equipment while logging, sorting, delivering mail and Inter-office packages to appropriate personnel, and service of Avalon Coffee & Nespresso machines.

General repairs and alterations, preventive maintenance, painting, and installing signs, and coat racks

Knowledge of heavy office support and database management duties such as data entry, MS Word and Excel formatting and spreadsheets, calendar management, conference room set up, numerical and alpha-numerical filing, database editing, type 8000+ numeric keystrokes; type 55+ wpm, exceptional email and telephone etiquette, and switchboard operation.

Microsoft Office (Word, PowerPoint, Excel, Outlook, and Lotus Notes); Derby 2000.

Knowledge of paper cutters, stapling excessive sets of documents, GBC binding, screw-posting, reading and understanding order forms.

Knowledge of heavy Copy Operator/ Reprographics procedures while providing excellent Customer Service.

Operate and maintain Xerox Color 560, Canon Image Runner 6000, 3300, Canon Color MFP HP CM8050 (with edge-line technology), & also Docutech 6115, 6155, 2045, Oce Xerox Document Centre 490ST, 480ST, Oce CPS8000, IKON CPP500 & CPP650, Toshiba

E-Studio 655, Lanier Pro 1106EX, Lanier Pro C900, Xerox 6204 Wide Format blueprint printers/scanner, paper cutters, blueprint copiers and all GBC binding equipment. Knowledge of Xerox Free-Flow Scanner 665, E-Copy scanning equipment, and Fiery Command Workstation; converting scanned documents to PDF files; E-Copy, Canon scanning equipment, & all GBC Binding equipment.

Display adequate critical thinking, decision making, problem solving, job task planning and organizing and works very well with others.

Proactive approach in work ethic and accountability with a “no task is too small attitude,” a strong team player who possesses integrity, professionalism, strong verbal/written communication skills, and strong attention to detail.

EXPERIENCE

Och-Ziff Management LP, New York, NY Facilities Coordinator June, 2014 – April, 2015

Performed day to day operations including maintenance duties, heavy data entry of Certificates of Insurances (C.O.I’s), management of vendors, identified & rectified required repairs, worked with outside contractors on facilities & equipment repairs, interacted directly with building management & 3rd Party vendors to address any maintenance issues, technical or otherwise.

Received, sorted, logged, & distributed all incoming mail and packages. Processed USPS mail utilizing Neopost Postage mail machine

& processing outgoing FedEx & U.P.S packages; distributed incoming packages.

Acted as Floater/Receptionist providing assistance for all floors, logged incoming packages, arranged messenger pick-ups, & greeted visitors. Ordered supplies via W.B Mason website & stocked them neatly in appropriate display areas of Mail Room.

Provided support to HVAC Engineers and to the IT Department.

Performed daily walkthroughs of all floors maintaining cleanliness of the offices, conference rooms, gym, common areas, & storage areas.

Hospitality duties included ensuring 3 large pantry areas were neat at all times, replenishing beverages & snacks as needed on all floors, ordered supplies, produce, & fruits from Coffee Distributing Corporation, Morton Williams Supermarket, & Ace Endico. Distributed individual lunches to employees on a daily basis, assisted in set up & removal of catered food orders for conference room meetings.

Assisted with heavy office moves and Construction projects, removed furniture, etc., prepared desks for new hires and leavers.

Acted as a messenger when needed to deliver, receive, & distribute Inter-office mail throughout main and secondary building.

Heavy utilization of Lotus Notes, Microsoft Outlook & Excel, scanned documents into PDF Files, displayed professionalism while providing quality Customer Service.

Responsible for maintaining, troubleshooting, & coordinating Service Calls for all Canon Image Runner 7105, Ricoh Pro 1357Ex, Ricoh C950, Ricoh Pro C1550s Copiers connected to Fiery command workstation software & all HP Printers throughout the office; Maintained inventory of all toners & drums for these machines, cleared paper jams, placed Service Calls when needed. Performed Copy Operator

duties utilizing GBC Binding equipment. Ensured paper was stocked in all Copiers & Printers throughout the office on all floors.

Apollo Management LP, New York, NY Copy Operator / Office Services Associate August, 2011 - January, 2014

Heavy utilization of Microsoft Office responding to Facilities Service requests & Microsoft Excel coordinating spreadsheets for inventory and status updates and providing quality Customer Service.

Interacted directly with building management & 3rd Party vendors to address maintenance issues, HVAC controls, & AC Units.

Performed regular walkthroughs of all floors proactively addressing any maintenance issues, assisted in maintaining cleanliness of the office space, including Conference Rooms, pantries, common areas, & storage areas. Ensured lobby, Conference Rooms, & pantries were neat and organized at all times. Performed general maintenance duties and repairs as needed, and prepared desks for new hires.

Logged, sorted, & distributed incoming mail & packages. Processed outgoing mail packages via UPS, Fed Ex accounts, & USPS mail utilizing Pitney Bowes Postage Mailing machine. Scanned documents to PDF files utilizing E-Copy scanning system.

Ordered supplies via Staples website and stocked them orderly and neatly in appropriate display areas of supply rooms.

Acted as a Messenger picking up/delivering packages to & from other companies also acted as a Runner delivering Interoffice packages throughout the office. Assisted with Office moves and Construction projects. Acted as a floater providing assistance on all floors as needed.

Maintained 4 pantries, including making coffee daily, replenishing food & beverage stocks, set up catered lunches as needed.

Experience maintaining, troubleshooting, & performing heavy Copy Operator duties via PDF files & hard copies utilizing Xerox Color

560 Copy Machines connected to Fiery; utilized GBC Comb & Coil Bind equipment for Copy Operator/ Reprographics duties.

Maintained inventory of copier & printer toner, drums & office supplies. Ordered supplies through Staples & Weeks Lerman website.

Loaded paper and performed routine extensive maintenance on all copiers & printers throughout office as needed.

Prepared desks for new hires and leavers. Responsible for Time Warner Cable service calls & maintenance.

Forrest Solutions Staffing, New York, NY Facilities / Office Services Associate May, 2011 – August, 2011

Outsourced to perform Facilities Office Services for various Law Firms, Non Profit Organizations, & Fashion Companies maintaining cleanliness of office spaces, pantries, Conference Rooms, & common areas.

Provided basic filing of sensitive documents, Data Entry and database formatting of Microsoft Word and Excel spreadsheets.

Processed outgoing USPS mail & FedEx packages while also delivering them to appropriate personnel and clients.

Ordered supplies via WB Mason and Automation Graphics Supply Companies & performed general maintenance duties.

Worked with building management and 3rd party vendors to resolve any issues, technical or otherwise.

Set up and broke down display tents for high profile Fashion Events.

Performed Copy Operator duties utilizing Lanier Pro 1106EX & Lanier Pro C900 copy machines & operated Fiery Command workstation software. Xerox 6204 Wide Format Blueprint machines & operated heavy duty Titan 200 electronic Paper Cutter and Twine machines.

Maintained and troubleshot all Panasonic, Toshiba E-Studio 655 Copy Machines and HP Printers in copy areas throughout the office (load paper, change toner, clear paper jams, routinely check meter reads, etc.).

Utilized GBC Spiral/Coil-Bind (Comb-Bind C800 Pro, C400E), Saddle Stich, Perfect Bind, and Glue Bind.

TCI College Of Technology, New York, NY September, 2009 – December, 2010

Associates of Applied Science - Health Information Technology

GPA – 3.7 (Dean’s List Fall, 2009; Summer & Fall, 2010 Semester)

Navigant Consulting, Inc., New York, NY Facilities Generalist / Production Operator August, 2008 – August, 2009

Responsible for delivery of mail & packages to appropriate personnel, processed outgoing mail using Neo-Post mail Postage Machine.

Performed basic IT troubleshooting and liaise with IT department & scanned documents to PDF files using the E-Copy scanning system.

Worked with 3rd party vendors to resolve any issues, HVAC controls, AC Units, technical, or otherwise.

Responsible for Hospitality duties such as heavy Conference Room arrangements, maintenance of pantry, workrooms, and project areas. Maintained & ordered proper inventory levels of office and kitchen supplies. Filled, emptied, and cleaned dishwasher. Ensured lobby, conference rooms, & kitchen were neat and organized at all times. Ordered supplies via Staples website and stocked them in appropriate display areas, prepared desks for new hires and leavers.

Provided clerical support such as Filing and Data Entry utilizing Lotus Notes & Microsoft Office. Covered reception area on a daily basis. Entered incoming visitor’s names into database. Arranged for all technical issues and building maintenance.

Performed as Messenger, Porter, and all around “go-to” guy. Assisted with Office moves and Construction.

Performed Copy Operator duties via PDF files & hard copies utilizing GBC Spiral/Coil-Bind (Comb-Bind C800 Pro, C400E), Velo-Bind (Docu-Bind P300, C800 Pro), Wire-Bind (modular series TL 2900) and Pro-Click Binding machines to compile confidential and sensitive documents. Knowledge of GBC Bates 3-Hole Puncher, Laminator machine and Heavy Duty Shred-master machines.

Graf Repetti & Co, Inc., New York, NY Facilities Coordinator / Production Operator March, 2008 – August, 2008

Worked with building management and 3rd party vendors to resolve any issues, technical or otherwise.

Hospitality duties included Conference Room set-up and break down of catered food for meetings. Ensured lobby, conference rooms, & pantry area was neat and organized at all times.

Monitored and ordered office supplies through Premier Supplies Company, maintained & stocked balanced inventory of supplies.

Responsible for processing FedEx packages & outgoing mail using Pitney Bowes Postage Machine and Ascent Postage Software, distributed incoming mail to appropriate personnel.

Generated Financial Statements for clients using bond and letterhead paper. Scanned sensitive Tax documents and converted them to PDF files using the E-Copy scanning system.

Performed as Messenger; deposited checks daily for firm at Capital One, Chase, Citibank, and Emigrant Banks among various Messenger runs throughout Manhattan and New Jersey.

Operated & maintained Canon Image Runner 7105 and 6570 copy machines connected to fiery command workstation software.

Performed heavy Data Entry, Filing procedures & heavy utilization of Microsoft Office.

Prepared desks for new hires and leavers.

Kingsborough Community College, Brooklyn, NY September, 2001 - February, 2005

Associates of Applied Science – Broadcasting GPA – 3.1

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