PROFILE
An accomplished, result driven professional with Over 10 years of experience focused on Human Resources/Staffing and Customer Service. Expertise in developing strategic relationships, networking, implementing growth strategy and building business solutions that leverage technology. Experienced in full-cycle recruiting beginning with the review of resumes and ending with the offer process. Good Understanding of current market and technological trends coupled with sound technical, conceptual and analytical skills. Motivated team player with excellent communication and multi-tasking skills. Effective communication, customer service, and people skills, and extremely detail-oriented.
Additional Skills
Experience in Accounting and Human Resources with startup and growth companies to support high volume of hires.
Leadership and management skills with responsibilities in creating hiring plans, hiring coordination and final onboarding.
EXPERIENCE
Tranzeal Inc.
Sr. Staffing Consultant 01/2012 – Present
Clients: (Contracts)
Walmart eCommerce
Yahoo Inc.
eBay/PayPal
oSupported the MSP Program to establish the newly set up Contingent Workforce hiring process through the Fieldglass portal.
oSupported multiple recruiters as it relates to scheduling interviews, managing the candidate feedback process.
oPrimary point of contact for assigned accounts.
oScreen candidates for technical knowledge and other basic qualifications.
oPartner with hiring managers to gather and understand requirements.
oMaintained communication with candidates throughout the recruiting process.
oAssist with company recruiting events.
oManaged candidate documentation and correspondence.
oWorked closely with tier one vendors on scheduling candidates and providing information back to the agencies.
oCoordinate candidate interviews (onsite/phone/WebEx) by working closely with assigned recruiters and hiring teams.
oBook conference rooms, set up WebEx, meet and greet candidates.
oResponsible for making travel arrangements for both Air and Hotel, Process reimbursements, Extend Offers to selected candidates. Assist with Relocation process and On boarding.
oWorked with teams to implement and create strategies for “Best On Planet” candidate experience.
Sulaan Solutions Inc.
Client Services Manager 02/2011 – 01/2012
Responsible for all Business Development activities within the US office.
Established new relationships with new customers, consultants, and vendors in the Global IT market.
Maintained & Expanded relationships with current customers and vendors.
Managed a group of 5-6 recruiters offshore.
First point of contact with any BD related activity.
Responsible for Recruiting, Placements, and final delivery to customer/client.
Cintara Corp.
Office Manager/Customer Service Administrator 05/2006 – 09/2008
Full charge accounts receivable and payable. Responsible for client billings, credit memo processing, credit checks, customer statements, collections, month-end processing, cash receipts, and deposits.
Maintained vendors, negotiated cost and terms, processed payments invoices. Administered bi-weekly payroll, compensation, and benefits.
Incorporated company policies, revised employee handbook, processed new employee and termination procedures. Assisted CPA with quarterly and annual reporting, tax, and closing.
AnaSpec Inc.
Customer Service / Sales Administrator 06/2005 – 05/2006
Processed new sales orders into accounting system. Administered phone and online orders, maintained CRM database.
Maintained existing price quotes for existing customers and new prospects. Responded to customer inquiries regarding order status, tracking, ETA on pre-scheduled shipments.
Assisted with marketing projects and contributed to off-site company seminars.
Express Logistics Systems Corp.
Accounting / HR Manager 06/2004 – 04/2005
Supervised full accounting staff and managed all areas of daily financial transactions. Coordinated monthly and quarterly budgets with CFO and implemented job costing procedures with COO.
Developed and maintained relationships with new and existing clients. Performed complete monthly, quarterly, and yearly income profit/loss analysis.
Processed bi-weekly payroll for 40+ employees including outside sales staff and outsourced contractors. Managed healthcare benefits, online payroll database, ADP processing, and employee files and records.
Interviewed potential new hires and performed background checks. Completed employee productivity reviews annually and enforced company policies.
Palex Metals Inc.
Order Processing Administrator / Accounting Associate 10/2002 – 06/2004
Processed new orders, maintained and updated existing orders and backlog of open orders.
First point of contact for all customer service related issues. Processed daily accounting transactions and assisted with month-end closing, GL entries, cash receipt posting, and daily invoicing.
Issued credit memos and made collection calls. Prepared daily bank deposits, issued vendor payments and set-up new customer accounts. Set credit limits and payment terms, processed weekly payroll transmittal via Paychex.
Arrow Electronics, Inc.
Financial Analyst / Customer Service 02/2001 – 09/2002
Maintained database of over 200 customers. Analyzed all related risk management reports. Managed accounts receivable and daily cash flow reports.
Ran query reports and issued credits to customers. Researched and resolved discrepancies. Processed adjustment billings and, maintained a thorough follow up system.
Collected on past due invoices and debits. Processed tax credits and obtained resale certificates from customers.
American Commerce Link
Credit & Collections Manager 05/2000 – 02/2001
Processed credit ratings, all collection based duties, credit checks using D&B. Maintained all general ledger entries, processed daily accounts receivable and accounts payable transactions into accounting system.
Prepared and reported payroll, and related filings, calculated periodic commissions for sales staff.
Maintained complete customer and vendor database. Set up new vendors and customers and arranged payment terms for existing vendors and customers, processed periodic travel arrangements for management group, and maintained travel/schedule calendars for the CEO.
EDUCATION
University of California, Santa Barbara – Bachelor of Arts Business Administration, April 2000
Arizona Insurance Licensee – Life & Health, Property & Casualty
SKILLS
ServiceNow, Fieldglass, Taleo, Great Plains SBM, MYOB Financials, MAS 90, E2 Shop Tech, Peachtree, Quick Books Pro, Payroll-ADP, Paychex, Microsoft Office, Windows, ACT, Filemaker Pro, QSP, Clients and Profits.