Project Management, Program Management, Operations Management
Resume:
Angelo Sicurella
214-***-**** e-mail: actr2g@r.postjobfree.com
Summary
Versatile, innovative, dedicated, results oriented leader with expertise in areas including Project Management, Operations Management, Program Management, and Business Process Improvement. Successfully managed teams/people/projects in multiple sites across the country. Highly effective communicator with excellent presentation, organizational, analytical and interpersonal skills. Excels in fast paced environment. Experienced with Six Sigma, Lean, and Kaizen methodologies.
Core Competencies
Operations Management
Program Management
Problem Solving
Transition Management
Client/Vendor Management
Project Management
Process Improvement
Team Building
Strategic Planning
Career Highlights
Coordinated the recovery of over $15M on behalf of healthcare facilities.
Reduced the inventory of auditable accounts from over 20,000 to 4,000 in seven months.
Manage the Recovery Audit Contractor (RAC) operation for three lines of business encompassing over 150 facilities.
Directed the operations of four business units and the IS department in the highly successful financial turnaround of company division from a $2.9 million loss to a $.5M gain in one year. Included managing a staff of 120 and a management team of five.
Operations Director in $100M+ annually company responsible for the daily operations of five departments.
Implemented/monitored department work/productivity standards in accordance with CMS standards
Ensured department production and quality goals were met on a consistent basis
Developed strategic plans to meet appropriate service level requirements
Successfully managed staff in multiple locations across the country
Led various functions/teams during multiple multi-million-dollar incoming and outgoing workload transitions. Required extensive interaction with all levels in the company in all divisions including Finance, HR, Facilities, etc., as well as external companies. Identified potential risks and remediation options.
Program Director over multi-million-dollar Common Working File Maintenance contract.
Retained contract for three consecutive bidding cycles, which had never been accomplished.
Oversaw team of Business Systems Specialist responsible for requirements development, testing and troubleshooting results based on change requests received, including managing complex client/vendor relationships. Processed on average approximately 40 level 1 change requests each quarter.
Achieved a 98% or higher government approval rating for each semi-annual review period.
Implemented Faxgate technology to revise the handling of approximately 500 daily incoming mail receipts resulting in a 2.5 FTE savings. Images were then accessible through the MEDS application.
Improved operations by implementing MEDS application to automate the Electronic Funds Transfer (EFT) function of the Medicare Provider Enrollment process. Received approximately 200 applications each day.
Modified the shipping process for 4,000 daily outgoing requests resulting in 100% accuracy of shipments.
Automated quarterly reporting process for monitoring providers - reducing process time from weeks to hours.
Developed workload-monitoring application to ensure department production goals were met on a regular basis.
Secured and maintained department ISO certification.
Employment History
Entrepreneur, 2015 – present
Food Services
Develop and execute business plan for start up food service’s company.
Conifer Health Solutions, 2014 - 2015
Health Services
Manager, Government Audit
Oversaw the appeal operation for Medicare and Medicaid recovery audit contractor initiated audits. Ensured facilities receive maximum reimbursement for covered services rendered.
TrailBlazer Health Enterprises, LLC (subsidiary of Blue Cross Blue Shield of SC), 2001 – 2012
Medicare Administrative Contractor
Director, Projects and Planning
Directed the daily operations of five departments. Headed company-wide Project Management efforts. Identified, reviewed, assessed and reengineered ongoing Government-mandated and/or Company initiated efforts. Oversaw a professional team of project managers and business systems specialists.
Advance Technology Support Group, 2000 - 2001
Healthcare Consulting
Independent Consultant
Conducted business process analysis and project management projects.
HealthCare Benefits Inc. (subsidiary of Blue Cross Blue Shield of TX), 1993 – 2000
Healthcare
Director, Operations
Directed all operational aspects associated with four Business Unit Teams and the Information Systems department in the disposition of all health, dental, disability and flex claims, with an operating budget in excess of $6.0 million and a staff of 120 people.
Texas Instruments Inc., 1988 – 1993
Defense Systems & Electronics Group
Production Engineer
Supported a high volume/high mix printed circuit board assembly shop for the Defense Systems and Electronics Group by supplying assembly instruction booklets, tooling, and equipment to the production lines. Included developing, tracking, and maintaining multi-million dollar methods and tooling budgets for eleven different programs.
Management Development
Business Process Engineering Methodology – Texas Instruments, Inc.
Quality Improvement Process Management College - Philip Crosby Associates, Inc.
Breakthrough Project Management – Engineering Management Society
Fundamentals of Finance and Accounting for Nonfinancial Executives – American Management Association
The Basic Principles for a Collaborative Workplace, Giving and Receiving Constructive Feedback, Proactive Listening – AchieveGlobal
Essentials of Leadership, Communicating and Listening, Coaching for Improvement, Making Meetings Work, Resolving Conflict, Mastering Interaction Skills – Development Dimensions International
Education
B.S., Industrial Engineering Technology
A.A.S., Management Engineering Technology
State University of New York College at Buffalo
Erie Community College
Buffalo, New York
Williamsville, New York
Academic All-American Collegiate Award
National Dean’s List
Dean’s List
Dean’s List
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