IT Hardware/Software Specialist
Resume:
mdp Michael Dean Pugh
919-***-**** – ******@*******.*** – P. O. Box 3534 – Durham, NC 27702-3534
OB J ECT I VE
To apply my skills in analysis, instruction, programming, and information technology in an arena requiring creativity and ingenuity.
EXP E R I ENCE
GENERAL MANAGER, DON PUGH GRAPHICS, ROANOKE, VA February ’05 – January ‘15
All day-to-day operations including but not limited to customer service, graphic design, supply management, printing, delivery, hardware and software maintenance and upgrades, network and website maintenance, and bookkeeping. ASSISTANT MANAGER / DELIVERY DRIVER, DOMINOS PIZZA June ’92 – August ‘02
As Assistant Manager: customer service, day-to-day paperwork/accounting, make schedule, inventory and order food, food preparation, baking, packaging, money handling.
As Delivery Driver: customer service, food delivery, food preparation, baking, packaging, money handling, support work.
EDUCAT ION
VIRGINIA POLYTECHNIC INSTI TUTE & STATE UNIVERSITY - VA June ‘03 – May ‘08 Master of Information Technology GPA 3.85
Certificates: Networking, Software Development, Business Information Systems, Decision Support
Relevant coursework: Object-Oriented Programming, Software Engineering, Internet Software, Design of Systems on a Chip, Database Management Systems, Networking Architectures & Protocols ELIZABETH CI TY STATE UNIVERSI TY January ‘96 – May ‘00 Bachelor of Science in Mathematics GPA 4.00
Related coursework: Calculus & Differential Equations, Linear & Abstract Algebra, Analysis, Probability, Number Theory, Complex Variables / Mechanics, Electricity & Magnetism, Mathematical Methods of Physics SK I L L S
TECHNICAL
Articulate with Java, C#, C++, assembly, Visual Basic, SQL, VB Script, JavaScript, ASP.NET.
Fluent with Mathematica and Maple mathematics software packages.
Conversant with Microsoft server operating systems. Competent with Active Directory, Group Policy, Remote Desktop, Deployment Services, PKI, DNS, DHCP, DHCPv6, TCP/IP/IPv6, VLAN, etc.
Knowledgeable of most Unix/Linux-based operating systems. Familiar with most networking technologies. Well-versed with pfSense firewall technology.
Experienced in installation, configuration, and administration of SQL Server and Exchange Server and installation and configuration of SharePoint Server.
CREATIVE
Ten years of graphic design experience using Microsoft Word, Publisher, PowerPoint, Vision and Adobe Illustrator, Photoshop, and Acrobat (among others).
ARCHI TECTUREL / MANAGERIAL
For Don Pugh Graphics, designed and built a Gigabit Ethernet/Wireless-N network consisting of 27 computers and 25 printers. It consisted of five workstations, three dedicated router/gateways, two Active Directory domain controllers, and various dedicated servers running services including but not limited to SQL, Exchange, and SharePoint. Running a double-stack IPv4/IPv6 and IPv6 tunneled through HETunnelbroker, it had internal DNS with forwarding and DHCPv4/DHCPv6 with redundancy.
Dear Sir or Madam:
I am including this cover letter for what I consider good reasons. I realize you probably need more to go on than my résumé conveys. I have never been particularly comfortable tooting my own horn, as it were, having always believed my work would speak for itself. This becomes a Catch-22, however, when you must have your foot in the door for your work to even whisper, let alone roar. I started programming at age 11, and I do mean programming. My parents gave me a TRS-80 Model III for Christmas along with an editor/assembler so that I could write game programs in assembly language. I was learning both hardware and software concepts at a very early age.
I am primarily autodidactic, although I have taken plenty of college courses and earned two degrees, starting out as a CS major, but switching to math because I was not learning anything new. I did master in information technology, though. I was a Microsoft TechNet subscriber for many years, having access to every piece of software the company made available, and am still a Microsoft Partner. I have kept up with all of the latest technologies in both hardware and software, but I can only fall so far behind because I pick it up so readily. (Coding well in Java, for example, practically guarantees the same in C# or C I have worked with design patterns and UML: software engineering methodology is nothing foreign. I have built applications, web pages, and networks (servers, switches, routers) and administered networks, both Windows and Unix/Linux-based. I have worked with graphics, database, and network programming constructs in many languages (and I know SQL). If it can be done with a computer, I have probably done it and if not, I can learn to do it in record time. I would not blame you for thinking that to be far- reaching, which is precisely what bothers me about having to sell myself, but I am stating the truth and I do not expect you to take my word for it. With that in mind, I am attaching the letter of recommendation written by one of my undergraduate professors when I applied to graduate school at Virginia Tech. Although I waived the right to view the letter, he sent a copy to me anyway; it is self-explanatory. In preparing this letter, I found he is now consulting as Saturna Software (http://saturnasoftware.com) in British Columbia. This is definitely Dr. Cheslow: https://github.com/dcheslow1. I sincerely hope he will remember me. You may send him the letter if you would like to verify this information. I would really appreciate the opportunity to work for you. Sincerely,
Michael Dean Pugh
Enclosure
Michael Dean Pugh
IT Hardware/Software
Specialist
P O Box 3534
Durham, NC 27702-3534
******@*******.***
Graduate School Admissions 30 Jan 2002
Virginia Tech Northern Virginia Center
7054 HAYROCK RD
FALLS CHURCH VA 22043-2311
Re: Reference for Michael D. Pugh (***-**-****)
1) Michael Pugh was a student of mine at Virginia Western Community College in 2001. The subject of the course was Advanced JAVA Programming. Michael convinced admissions to allow him to enroll in the class despite the fact that he had never attended a class on JAVA programming or actually written any JAVA code.
For most students this would have been a serious problem but Michael not only performed well in the course, he actually “set the curve.” Michael consistently turned in assignments before they were due, with features above and beyond the requirements. He frequently tutored other students who, despite having much longer exposure to the material, did not grasp the concepts as easily as he.
As I mentioned above, Michael often worked beyond the requirements of the course. He was able to identify resources that he needed, find them with little or no guidance from me and apply them to the challenge he had set for himself. In my experience, this is a valuable skill for a research student in Computer Science. In nearly a decade of teaching at two and four year colleges, I have known only a few students who have so clearly demonstrated what I call a
“hunger for knowledge.”
Michael possesses a logical mind that has been sharpened by his studies in mathematics. He demonstrated to me that he can apply those logical thought patterns to the design and construction of software products. In the course mentioned above, the students were required to develop a non-trivial software program; Michael elevated the project to what I would describe as an application suitable for distribution.
2) Compared with students like Michael, with very little formal Computer Science education, I would place him in the top fraction of 1%. Even compared with students who have had considerable Computer Science education, I would place him in the Top 1-2%. 3) As an adjunct faculty member, I do not have access to the relative class standing of individual students.
David A. Cheslow, PhD., Technology Consultant
Atlantic Mutual Companies
Thank you for the opportunity to recommend Michael Pugh for admission to Virginia Techs Graduate School. As an alumni of Virginia Tech and having taught hundreds of graduate students at Texas A&M and the University of Michigan, I can assure you that Michael will excel in your program of study. If I can be of any further assistance to you, please do not hesitate to contact me. Sincerely,
1325 ELECTRIC RD SW
ROANOKE VA 24018
(540)989-3300x4217
********@**************.***
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