LYNETTE McTURNER

***** ********* ***** ******

Princeton, TX 75407

actqyo@r.postjobfree.com

214-***-****

EXECUTIVE LEGAL ADIMINSTRATIVE ASSISTANT

Driving Organizational Change, Quality and Continuous Improvement

Meticulous, detailed, multitasking professional with experience planning and directing executive-level administrative affairs and providing support to Attorney’s and Directors. Combines strong planning, organizational, and communications skills with the ability to independently plan and direct high-level business affairs.

Background encompasses managing cross-functional business affairs for small and large service organizations, providing hands-on leadership, direction, and focus with positive results and outcomes. Proactive in analyzing existing operations and implementing strategies, processes and technologies to improve organizational performance. Possess unique sense of innovation and resourcefulness with proven expertise in devising original solutions to complex problems. Effective troubleshooter whose strengths include the following:

*Legal Support Administrative Policies and Procedures

*Initial Claims Special Project Management

*Customer Communications Confidential Correspondence and Data

Professional and articulate; work well with all levels of management in a professional, diplomatic and tactful manner. Sharp presentation, negotiation, and team-building qualifications. Outstanding interpersonal skills. Energetic and decisive business leader able to merge disparate technologies and personnel into a cohesive team-centered unit. Hardworking, dependable and trustworthy. Dedicated with a strong work ethic.

PROFESSIONAL EXPERIENCE

BUSINESS SUPPORT II/ADMINISTRATIVE ASSISTANT

Metro Care/Pathway Clinic, Dallas TX 2014-present

Provided administrative support to Business Support Department. Responsible for checking in consumers and scheduling/verifying appointments. Handled all insurance eligibility requirements using computer system. Consulted with Doctors and Nurse Practitioners to ensure correct consumer information. Monitored all incoming calls and provided excellent customer service. Maintained all consumer information and updated when needed. Certified in CPA and SAMA training.

INITIAL CLAIMS SPECIALIST/ADMINISTRATIVE ASSISTANT 2006-2014

Coats and Todd Law Office, Richardson TX

High-profile, executive-level administrative position supporting two senior Attorneys’. Scope of responsibility was diverse and included documenting information from clients for the attorney’s to review. Duties also included customer communications and working closely with the Social Security Administration (SSA) on clients claims and appeals.

• Served as SSA contact for appealing claims

• Monitored claimants cases pending at the SSA and filing the appropriate necessary paperwork

• Responsible for updating new information for the clients and the SSA using Prevail software

• Handling all client inquiries and providing important information regarding filing an initial claim

COMPUTER SKILLS

* Word * Outlook * Prevail * Bankruptcy Pro *

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